Webex App | Set the maximum preferred resolution of your camera

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Your camera’s resolution is automatically adjusted to match your desktop's capabilities. The resolution is set to Auto so the app can choose the best resolution for you. However, you can choose the resolution to suit your needs. For high-definition video during calls and meetings, choose 720p or 1080p. If you want to save data and bandwidth, go with 360p.

The actual resolution that's transmitted may be limited by Webex administration settings, available bandwidth, and your computer's capabilities.

1

Open Webex and sign in.

2

When you're in a meeting, click Video options Stop video > Video Settings.

When you're not in a meeting, click Settings Settings button represented by a cog icon on the navigation sidebar and select Video.
3

Next to Max camera resolution, choose the maximum resolution that your camera can use:

  • 360p—low resolution
  • 720p—standard high-definition resolution
  • 1080p—full high-definition resolution
4

On Windows, click Save.

Windows

Memory: 4 GB or more of RAM

Processor: 4 cores at 1.4 GHz or higher

Or

Memory: 4 GB or more of RAM

Processor: 8 cores

Mac

Memory: 1 GB or more of RAM

Processor: 4 cores at 2 GHz or higher

Or

Memory: 4 GB or more of RAM

Processor: 8 cores

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