The actual resolution that's transmitted may be limited by Webex administration settings, available bandwidth, and your computer's capabilities.

1

Open Webex and sign in.

2

Click Settings Settings button represented by a cog icon on the navigation sidebar and select Video.

3

Next to Max camera resolution, choose the maximum resolution that your camera can use:

  • 360p—low resolution
  • 720p—standard high-definition resolution
  • 1080p—full high-definition resolution
4

On Windows, click Save.

Windows

Memory: 4 GB or more of RAM

Processor: 4 cores at 1.4 GHz or higher

Or

Memory: 4 GB or more of RAM

Processor: 8 cores

Mac

Memory: 1 GB or more of RAM

Processor: 4 cores at 2 GHz or higher

Or

Memory: 4 GB or more of RAM

Processor: 8 cores