Thanks for your feedback.

July 02, 2025 | 3361 view(s) | 17 people thought this was helpful

Webex App | Set the maximum preferred resolution of your camera

Feedback?

Your camera’s resolution is automatically adjusted to match your desktop's capabilities. The resolution is set to Auto so the app can choose the best resolution for you. However, you can choose the resolution to suit your needs. For high-definition video during calls and meetings, choose 720p or 1080p. If you want to save data and bandwidth, go with 360p.

The actual resolution that's transmitted may be limited by Webex administration settings, available bandwidth, and your computer's capabilities.

1	Open Webex and sign in.
2	Click Settings on the navigation sidebar and select Video.
3	Next to Max camera resolution, choose the maximum resolution that your camera can use: 360p—low resolution 720p—standard high-definition resolution 1080p—full high-definition resolution
4	On Windows, click Save.