Webex App | AI-generated summaries for call recordings
Want to catch up on the discussion that happened in a call? When you play back a call recording, AI automatically generates a call summary, listing the action items, and also provides the full transcript from the call. So, you can quickly catch up on the discussion, and get a better understanding of the conversation at a glance.
This feature applies to Webex Calling. If you can’t see the feature, check with your administrator, as they must enable Webex call recording for your organization.
Call recording summaries and transcripts, are currently only available in English.
When you record your calls, you can access your recordings in Webex App, or User Hub.
1 |
Open Webex and sign in. |
2 |
Click Calling, and then go to Recordings. Hover over a recording and click to open the recording player, and see the full AI-generated summary, with notes, and action items. Action items contain a timestamp, to help you easily navigate to the part of the recording in which you're interested.
In the recording player, select from:
If you click directly on a recording, you see a brief AI-generated overview summary of the content. |
1 |
Open Webex and sign in. |
2 |
Click Calling, and then go to Recordings. |
3 |
Tap on a recording to select it and see a brief AI-generated overview summary of the content. Tap to open the recording player, to view the call transcript. |