Install the WebEx Network Recording Player for Advanced Recording Format Files

Document created by Cisco Documentation Team on Sep 1, 2016Last modified by Cisco Documentation Team on Apr 11, 2017
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The WebEx Network Recording Player for Advanced Recording Format (.arf) files is intended for meeting hosts who record meetings and store the results on a WebEx server.

If you are not the host, you can use the WebEx standalone recorder, editor, and player products.


The Network-Based Recorder stores your recordings on the WebEx network, so you do not use disk space on your local computer to store recordings.



  • The recording size varies depending on the action recorded during the meeting, such as whether the recording includes audio, video, application sharing, and so on. Typically, a meeting that does not contain video usage ranges from 15 MB to 40 MB per hour of meeting time. A meeting with video usage can range in the 250-MB size per hour of meeting time.


  • You can record a meeting up to 24 hours in length, depending on its content and on the available recording storage space for your site.


  • You need the following:
    • A valid user account on your WebEx site


    • A sound card and a microphone or phone recording adapter for recording


    • A sound card and speakers or headphones for playback



The Network-Based Recorder records everything that occurs during a meeting, including:





    Video (showing only the presenter)    



    Desktop share mouse movements and applications    



    Chat conversations    






    Q&A results    



    File transfers    



    Participant lists    






Meeting attendees know when your meeting is being recorded; a recording indicator appears in the meeting window, or if the presenter is sharing their desktop or an application. A recording indicator appears on the Meeting Control panel to indicate when the meeting is being recorded, when the recording has been paused or resumed.


If the presenter is sharing the desktop or an application, a red dot recording indicator appears in the Meeting Controls Panel.



  • If your administrator has turned on the option to automatically record all meetings with the Network-Based Recorder, all the meetings you and others host are recorded automatically, and only the site administrator can manage or delete those recordings.


  • If necessary, an administrator can reassign ownership of all one user's recordings to another user, such as if the original owner of the recordings leaves a company or if responsibilities change and another person takes ownership of the recordings.


  • Recordings are stored on the network until they are deleted. If the recording storage exceeds the recording storage allocation for the site, you may not be able to record more meetings until some recordings are deleted or until extra storage space is added.



Install the WebEx Network Recording Player


The first time you download a recording from your WebEx site, you are asked to download and install the WebEx Network Recording Player to play the recording. However, if you have received a link to a WebEx recording, you can select the link to stream and view the recording without downloading the Network Recording Player.



You can also download the WebEx Network Recording Player by going to and selecting ARF Player.

1    On the left navigation bar, select Support > Downloads.
2    On the Downloads page, under Recorder and Players, select the Recording and Playback link.
3    On the Recording and Playback page, select the Windows or Mac OS X Download link for the WebEx Network Recording Player for Advanced Recording Format (.arf) files.
4    Select Run.

Uninstall the WebEx Network Recording Player


You can remove the WebEx Network Recording Player from your computer. Uninstalling the player does not remove any recordings that reside on the network.

1    On the Windows Start menu, select Settings.
2    Select Control Panel.
3    Double-click the Add/Remove Programs icon.
4    In the list of programs, select Network Recording Player.
5    Select Remove.