Welcome to Cisco Spark services. As an administrator, use this article to get familiar with your management portal, the Cisco Spark Control Hub and begin adding users to your organization.
When you get started with your Cisco Spark organization, we recommend inviting a couple of users to join Cisco Spark by entering their email addresses. Encourage them to use the services you provide, play with them, and provide you feedback. At any point, you can always add more users.
Cisco Spark Control Hub is not designed for mobile devices.
Getting Started from your Welcome Email
Use Cisco Spark Control Hub to manage your Cisco Spark users, services and devices. After your organization is created, you receive a welcome email from Cisco Spark services.
Click on the Getting Started link using Chrome or Firefox to access Cisco Spark Control Hub. Your administrator email address is automatically used to sign in where you'll be prompted to create your Cisco Spark administrator password.
First Time Wizard
After you sign in, the setup wizard automatically starts. You can review your services, and you can set up your Meeting, Calling, Messaging, Enterprise, and Care services.
Now that you have set up your services, you're ready to add people from your company directory. Go to Users and click Manage Users.
Choose one of the available methods to add users, we recommend that you use Enable directory synchronization, and then click Next and follow the instructions to set up Cisco Directory Connector.
Set Up Single Sign On (SSO)
Cisco Spark uses basic authentication. You can choose to set up SSO so that people only need to authenticate once.
Go to Settings, scroll to Authentication, click Modify, and then select Integrate a 3rd-party identity provider.
Assign Services to Users
After adding users, you can assign various Cisco Spark services so that people can start using Cisco Spark.
Go to Users, click Manage Users, select Export and import users with a CSV file, and then click Export.
In the file you download, simply add True for the services you want to assign to each of your users.
Import the completed file, click Add and remove services, and then click Submit.
Assign roles to people—Customer Administrator Account Roles
Register devices for people and places—Device Management
Set up call settings:
Set up call features:
Copyright © 2017, Cisco Systems, Inc. All rights reserved.