You can call someone from your Favorites, Recents, or Directory list. You can also enter their number in the Search or Dial field.

A directory search returns a maximum of 100 entries.

You can only call one person or a meeting room at a time from your desk device.

Call from your directory

1

Tap Call on the home screen.

2

Tap Favorites, Recents, or Directory.

3

Select a contact and tap the Call button.

Edit and call a recent contact

1

Tap Call on the home screen.

2

Tap Recents and select an entry in the list to open a contact card.

3

Tap More and then Edit and dial. A soft keyboard opens and you can make changes.

4

When you finish editing, tap the Call button on the keyboard to place the call.

Call by name, number, or video address

1

Tap Call on the home screen.

2

Start typing the name, number, or video address of your contact in the search field. You can also enter a video address to join or start a scheduled meeting.

Dial the video address in one of the following formats:

  • <meeting_number>@webex.com for a scheduled Webex meeting

  • <Personal_Room_ID>.<site_name>@webex.com for an instant or scheduled Webex Personal Room meeting

  • IP address for an instant or scheduled Webex Personal Room meeting or a scheduled Webex meeting. Enter the meeting number when prompted.

3

Tap the arrow and then tap Call to make the call.

4

Enter the numeric meeting password, if prompted. You only need the numeric meeting password for scheduled Webex meetings, not Webex Personal Room meetings. If you’re the host, you may need to enter the host key or host PIN, followed by the pound sign # to start the meeting.

If Webex Calling is enabled on your device

If Webex Calling is enabled on your device, you'll be able to call mobile phones and landlines. In that case, you'll see your contacts' phone numbers available to select and dial in your directory, including on favorites and recents.

If you select to call someone on their phone number, during the call you'll have access to some additional buttons that let you:

  • Place the call on hold and then resume it

  • Transfer the call

  • Add participants to create a conference call

  • Send and receive voicemail

For more information, go to Webex Calling on Help Center.

Call from your directory

1

Tap Call on the home screen.

2

Tap Favorites, Recents, or Directory.

3

Select a contact and tap the Call button.

Edit and call a contact

1

Tap Call on the home screen.

2

Tap Favorites, Recents, or Directory and select a contact from the list to open the call menu.

3

Tap More (···) and Edit and Call. A soft keyboard opens and you can make the needed changes.

4

Once you have edited the entry, tap the Call button.

Call by name, number, or a video address

1

Tap Call on the home screen and then tap the Search field.

2

A soft keyboard opens and you can type in the name, number, or video address of your contact. You can also enter a video address to join or start a scheduled meeting. Tap the Call button to make the call.

If Webex Calling is enabled on your device

If Webex Calling is enabled on your device, you'll be able to call mobile phones and landlines. In that case, you'll see your contacts' phone numbers available to select and dial in your directory, including on favorites and recents.

If you select to call someone on their phone number, during the call you'll have access to some additional buttons that let you:

  • Place the call on hold and then resume it

  • Transfer the call

  • Add participants to create a conference call

  • Send and receive voicemail

For more information, go to Webex Calling on Help Center.