Why Install the Webex Meetings Desktop App?
The Webex Meetings desktop app package includes two parts: the in-meeting app, which allows you to host or participate in meetings, and the pre-meeting app, which resides on your desktop.
You can use the pre-meeting desktop app to join meetings, whether or not you have a Webex account. If you sign in with a host account, you can start meetings instantly, schedule meetings, join your scheduled meetings, add integrations to join meetings from other apps, and detect nearby video devices. If you sign in with an attendee account, you can see and join your upcoming meetings and detect nearby video devices.
If you don't have an account or haven't signed in, you can still use the Webex Meetings desktop app as a guest to see your upcoming meetings, easily join your meetings, and connect to a video device.
Download and Install the Webex Meetings Desktop App
The Webex Meetings desktop app automatically downloads after starting or joining a Webex meeting from a Webex site or email invitation. Click the installation file to install it. Refer to the New Webex Sign-In Users and the New Webex Guest Users sections in the Cisco Webex Meetings Desktop App Installation Matrix.
If you want to install the app without joining a meeting first, you can also download it manually. Go here to get the download file, then follow steps 3—5 below to install the file.
Customers who are locked down to a specific meeting application version should get the download file directly from their Webex site. Follow the steps below.
If you have a previous version of the Webex Meetings desktop app, you have to uninstall that version before installing the new version.
Sign in to your Webex site.
Select Downloads > Cisco Webex Meetings Desktop App > Download.
Run the .msi (Windows) or .dmg (Mac) installation file and follow the instructions. The Webex Meetings desktop app opens when the installation is complete.
Enter your email address and select Sign In.
Select or enter your Webex site URL, and then enter your password.
Update the Webex Meetings Desktop App
The Webex Meetings desktop app's automatic update option is enabled by default for your Webex site. When the Webex Meetings desktop app is running, it checks every 6-8 hours to see if there is a new version available. When a newer version becomes available, the app automatically downloads it and you'll see a blue Update option in the top right corner of the app..
You can also manually check for updates.
If you have a company administrator, they may decide to mass deploy Webex Meetings desktop app updates to end users and can refer to the Mass Deployment Guide.
Site administrators can access both the Mac and Windows Meetings desktop app downloads from the Downloads page.