Webex Events (New) and Webex Events (Classic)

With the 41.4 update, Webex Events (new) is available on your site in addition to the classic version of Webex Events. Webex Events (New) includes many of the advanced features you’re familiar with from Webex Meetings and those you know from Webex Events (classic). We’ll continue to enhance Webex Events (New) in future updates.

If your Webex Events (classic) plan supports up to 1000 users, you get support for up to 1000 users in Webex Events (new). Webex Assistant for Webex Meetings isn’t available with this plan. To add support for Webex Assistant for Webex Meetings or to upgrade your plan to support up to 3000 users and include Webex Assistant for free, contact your Webex account team.

If your Webex Events (classic) plan supports up to 3000 or more users, you get support for up to 3000 users in Webex Events (new). Webcast mode and Webex Assistant for Webex Meetings is included only for plans that support 3000 or more users. To upgrade your plan to support up to 3000 users contact your Webex account team.

See Compare Webex Events (New) and Webex Events (Classic) to see what’s available in this update. To learn about current known issues and limitations, see Known Issues and Limitations of Webex Events (New).

New Events Scheduler

With Webex Events (new), a host can schedule an event from either the Webex site Home page or the Meetings page. The host can invite panelists, automatically start a practice session, choose webinar or webcast mode, and more. Events scheduled from the Webex Events (classic) scheduler will continue to have the original Webex Events experience.

Event attendees will join on a brand new welcome page. If registration is required, attendees will register and answer questions on this page.

Webinar Mode and Webcast Mode

In this update, Webex Events (new) will support up to 3000 participants in both webinar and webcast mode depending upon your events plan. In both modes, we've improved your event experience:

  • Presenters can share content optimized for motion and video with computer audio.

  • All attendees can view the panelists’ video and shared content.

  • You can assign someone to be the cohost of your event can be assigned at the time of scheduling, or during an event, to help manage attendees in an event.

  • Hosts can set a stage view for all attendees.


    Webcast mode is included only for plans that support 3000 or more users. It is not available for Webex for Government.

In webinar mode, participants enjoy rich features that allow them to stay engaged and get the most out of the event. When enabled, all participants can send animated emoji reactions, select Music mode when they want to perform, or check out a panelist's profile with People Insights.

When enabled, all participants can see live captions with Webex Assistant for Webex Meetings, send animated emoji reactions, select Music mode when they want to perform, or check out a panelist’s profile with People Insights.

When your event calls for a simple attendee joining and viewing experience, webcast mode is a great way to host an event. Once attendees receive the invite and join from the welcome page, they can stream the event with a web browser instantly. Attendees can adjust volume, stop and resume video, and expand to full screen. The host can specify the layout for attendees at any time during the event.


Webcast mode is not available for Webex for Government.

Check out what participants can do in Webex Events (new), and find out the difference between the webinar and webcast modes to know what’s available in this update.