Make a conference call on 9800/8875 (Multiplatform)

Conference calling lets you easily add others to an active call on your phone, so you can collaborate instantly without scheduling a meeting. You can add participants from directories, call history, on-hold calls, or add them by dialing their extension numbers.

By default, when the initiator leaves the conference call, the call ends for all participants. However, depending on the call control system configuration, a three-way conference can continue as a two-way call after the initiator leaves.

Add more people to a call

You can invite additional people to join your ongoing call and hold an ad-hoc conference.

The maximum number of participants in a conference call varies depending on the call control system and its configuration:

On phones registered to Webex Calling, a conference call supports up to 6 participants.
On phones registered to BroadWorks, a conference call supports up to 15 participants.

1	On an active call, press the Conference hard key or softkey. Press Conf or Conference. Select More > Conference . Once you press the Conference key, the current call is automatically put on hold.
2	Select the person that you want to add from call history, contacts, or on-hold calls. Do one of the following actions as needed: To add a person from directories, select Favorites or Directories, locate the person, then select Call. To add a person from the call history, select Recents, locate the person, then select Call. To add a person from an on-hold call, select Calls to open the list, then select the desired call and press the Conference key to add it to the conference. The Calls tab is available only when there are on-hold calls on the phone. To add a speed dial contact to the conference, follow the step for your phone model: Press Speed dial and select the desired contact from the list. The speed dial list displays both basic speed dials and BLF with speed dials. In the list, the BLF with speed dials work as basic speed dials and don't show the monitored line status. Swipe down from the top of the screen to open the speed dial list and tap the desired contact. The speed dial list includes both basic speed dials and BLF with speed dials. Dial a phone number using the keypad. Enter a complete URI address. However, the phone doesn't support searching for a contact by URI address.
3	Wait until the person answers the call, then press the Conference key to add them to the conference call.
4	Repeat Steps 1 through 3 to add more people.

View and manage participants

During a conference call, you can view the participant list. If you have added someone else to the call, you can see the Remove button on the participant list. You can remove only the participants you added.

If you don't see the Participants option in a conference, consult your administrator.

1	During a conference call, select More ( . . . ) > Participant or Participants (n), where <n> represents the count of people who have joined the conference. Participant count is displayed only on Cisco Desk Phone 9861 and 9871, and Cisco Video Phone 8875.
2	To remove a participant, select Remove on the participant.
3	Confirm the removal when prompted.

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Add more people to a call

View and manage participants

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