Black Screen During Desktop Sharing when Trusteer Rapport is Installed

Black screen during desktop sharing when Trusteer Rapport is installed.

I can see a black screen when the presenter shares an application.

Attendees see a black screen during desktop sharing.

Solution:
The issue can be resolved by disabling Trusteer Rapport.

Note:


Trusteer Rapport information page: http://www-03.ibm.com/software/products/en/trusteer-rapport

Was this article helpful?