October 14, 2019 | 723 view(s) | 1 people thought this was helpful
    Cisco Jabber Version 9 or Newer is Unable to Read by Microsoft Intune Out of Office 365 Cloud

    Cisco Jabber Version 9 or newer is unable to read by Microsoft Intune out of Office 365 Cloud.

    Microsoft Intune from Office 365 Cloud is not able to analyze the Cisco Jabber v9 and above.

    Solution:

    The Cisco Jabber version 8.5 or lower works with the Microsoft Intune out of the Office 365 Cloud. The Cisco Jabber version 9 or newer can't be read or analyzed by Microsoft Intune out of the Office 365 Cloud.

    Workaround:

    • Contact your IT helpdesk if you encounter any issues installing the Cisco Jabber client.
    • If the installation of Jabber client is done via mobile device management (MDM), contact your MDM vendor.

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