webex-logoHelp Center
search-iconclose icon
  • Get started
  • What's new
  • Help by product
  • For administrators
  • Adoption
  • Support
    • Dansk
    • Deutsch
    • English language tick
    • Español
    • Français
    • Italiano
    • Nederlands
    • Português
    • Pyccĸий
    • Svenska
    • Tϋrkçe
    • 한국어
    • 日本語
    • 简体中文
    • 繁體中文
    • Română
    • Magyar
    • Polski
    • Čeština
    • Български
    • Norsk
    • Hrvatski
    • Srpski
    • Українська
    • العربية
    • עברית
    • Suomi
    • Slovenščina
    • Slovenský
  • Home
  • /
  • Article
Was this article helpful?
close

Thanks for your feedback.

November 03, 2023 | 22728 view(s) | 623 people thought this was helpful
Clear Cache and Cookies in Mozilla Firefox
list-menuFeedback?
Clearing the cache and cookies can help with Webex issues such as starting/joining meetings, logging into your Webex site, or your Webex site data not loading correctly. Continue reading to learn how to clear the cache and cookies in your Mozilla Firefox browser.

These steps apply to version 104 or higher.
 

  1. Click the Menu icon in the upper right.
  2. Click on History.
  3. Click on Clear Recent History....
    FFCache.png
  4. In the Time range to clear: drop-down menu, select Everything.
  5. Check the applicable boxes for Cookies and Cache.
  6. Click the Clear Now button.
  7. Restart your Firefox browser.

Was this article helpful?
Was this article helpful?
Related Articles
  • Clear Cache and Cookies in Microsoft Internet Explorer
PricingWebex AppMeetingsCallingMessagingScreen Sharing
Webex SuiteCallingMeetingsMessagingSlidoWebinarsEventsContact CenterCPaaSSecurityControl Hub
HeadsetsCamerasDesk SeriesRoom SeriesBoard SeriesPhone SeriesAccessories
EducationHealthcareGovernmentFinanceSports & EntertainmentFrontlineNonprofitsStartupsHybrid Work
DownloadsJoin a Test MeetingOnline ClassesIntegrationsAccessibilityInclusivityLive & On-Demand WebinarsWebex CommunityWebex DevelopersNews & Innovations
CiscoContact SupportContact SalesWebex BlogWebex Thought LeadershipWebex Merch StoreCareers
  • X
  • LinkedIn
  • Facebook
  • Youtube
  • Instagram
Terms & ConditionsPrivacy StatementCookiesTrademarks
©2025 Cisco and/or its affiliates. All rights reserved.
Terms & ConditionsPrivacy StatementCookiesTrademarks