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Exceptions for Webex and Webex Meetings Across Third-Party Security Software
Feedback?Exception for Webex Meetings:
Cisco recommends excluding the locations below in all Third-Party Security Software to allow Webex through the Firewall:
Cisco recommends excluding the locations below in all Third-Party Security Software to allow Webex through the Firewall:
-
Program Files (x86)\WebEx
-
ProgramData\Webex
-
\Users\USERNAME\AppData\Local\WebEx
-
\Users\USERNAME\AppData\LocalLow\WebEx
If using Firefox, exclude this file:
- Users\USERNAME\AppData\Roaming\Mozilla\plugins\npatgpc.dll
Exception for Webex:
Cisco recommends excluding the locations below in all Third-Party Security Software to allow Webex through the Firewall:
Cisco recommends excluding the locations below in all Third-Party Security Software to allow Webex through the Firewall:
- \Users\USERNAME\AppData\Local\Programs\Cisco Spark
- \Users\USERNAME\AppData\Local\CiscoSparkLauncher
- \Program Files (x86)\Cisco Spark
- Verify that the Webex app is included in the list
- Confirm that the Security Software is up-to-date
- Uninstall the Security Software and retest
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