Optimize for Motion and Video Option is Missing

Optimize for motion and video option is missing.

No audio is coming from shared content.

How can I enable the option Optimize for motion and video in Webex?

There is no option to Optimize for motion and video while sharing content.

To enable 'Optimize for Motion and Video' for a user, the admin should check 'Collaboration Meeting Room (CMR)' in Site Administration.
 

  1. Sign in to Site Administration and go to User Management > Edit User.
  2. Select the user you would like to configure.
  3. Enable Collaboration Meeting Room.
User-added image
  1. Select Update.

To enable 'Optimize for Motion and Video' for a user, the admin should check 'Join meetings from video systems' in Control Hub.
 

  1. From the customer view in https://admin.webex.com, go to Users.
  2. Select the user you would like to configure.
  3. Under Services, select Meeting.
  4. Choose the Webex site for the user's Personal Room, and then select User Privileges.
  5. Under Other Privileges, check Join meetings from video systems
User-added image
  1. Click Save.

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