a user interacting with various Webex bots in different messaging spaces
Examples of Cisco-developed bots in use

Bots in Webex App

Bots can help to extend the functionality of Webex App to include a third-party app. You can add bots to Webex App spaces and interact directly with the third-party app from the space. When you've added the bot to the space, you can send ahelpmessage to the bot and the response includes the commands that the bot supports.

You can add a bot to any type of space; add a bot to your project space with other people and interact directly with the third-party app from your space. Or you can create a space with just you and the bot to interact with the third-party app.

Webex App Hub contains a catalog of bots and apps developed by Cisco and third-party developers.

Cards in Webex App

Bots present information within in various ways. Bot cards make it easier for users to interact directly with the bot’s response to a command. You can select from drop-down menus, use buttons, and even use text fields to update and gather information.

See Buttons and Cards for your Webex App.

Report any issues on the bot with cards to devsupport@webex.com.

Add the GitLab bot

You must first add the GitLab bot to a new or existing space in Webex App and then link the bot to your GitLab account. Before setting up notifications for your GitLab account, you must add the GitLab bot to a space and link your account. You can add the GitLab bot to a group space, or you can create a direct space for the GitLab bot.

1

To add the GitLab bot to a group space, go to Messaging and choose the space that you want to use for GitLab notifications.

If you want to create a direct space for the GitLab bot, enter Gitlab.bot@webex.bot in the Search button Search bar.

2

Choose People, click Add People , and enter the GitLab bot name: Gitlab.bot@webex.bot.

The bot creates a direct space with a welcome message.

3

In the GitLab bot space, click Link account to launch app.gitlab.com.

4

Log in with your GitLab credentials.

5

Click Authorize to connect your account with the GitLab bot.

6

If you want more information, you can ask the bot for help:

  • In a group space that contains the bot, enter @Gitlab help and send.
  • In a direct space with the bot, enter help and send.
The bot sends a message with a list of supported commands.
Manage GitLab notifications
After linking your account, you can choose some quick notifications or launch the GitLab dashboard from Webex App.
1

Manage notifications from a group space or from a direct space with the GitLab bot:

  • If the GitLab bot is in a group space, enter @Gitlab help and send the message.

  • If the GitLab bot is in a direct space, enter help and send the message.

The GitLab bot sends a message with a Manage Notifications link.
2

Click the Manage Notifications link to open the list of notifications.

3

Choose the GitLab events you want to receive notifications for and click Save to add the selected events.

4

To customize notifications using the GitLab dashboard, click Dashboard and then click the link that appears.

The dashboard is a web-based tool that shows you which spaces contain your GitLab bot and allows you to create and edit notifications.

What to do next

If you need help or have any questions about bots in Webex App, please contact devsupport@webex.com.