Webex Assistant for devices provides a quick and convenient way to interact with these Cisco Devices:

Desk Series

  • Desk Hub (* requires monitor)

  • Desk Mini

  • Desk

  • Desk Pro

Board Series

  • Board 55, 70

  • Board 55S, 70S, 85S

  • Board Pro 55, 75

Room Series

  • Room Bar

  • Room 55S, 70S G2

  • Room 55D, 70D G2

  • Room 70 Panorama

  • Room Kit Mini

  • Room Kit

  • Room Kit Plus

    • Codec Plus

  • Room Kit Pro

    • Codec Pro

  • Room Kit EQ
  • Room Bar Pro


All cloud-registered devices get the latest software version automatically.

When you enable Webex Assistant for devices, anyone can stroll into a place, such as a conference room, and use their voice to interact with these devices. Webex Assistant can help you with many tasks, such as joining a colleague's Personal Room, calling someone in the organization, starting a meeting, and controlling the volume and video display options.

Before you begin

If you want Webex Assistant for devices to import your organization’s Common Identity data, enable directory synchronization in Control Hub. For more information about directory synchronization, see the Deployment guide for Hybrid Directory.


Sign in to Control Hub at https://admin.webex.com, and go to Devices then click Settings.


Scroll to Webex Assistant for devices, and then check Enable Webex assistant.

This check box appears even if you don't have the supported devices available.

Webex Assistant is now enabled on all supported devices across your organization. To enable or disable Webex Assistant on a specific device, see Toggle off and on section in Webex Assistant for Devices.


Joining meetings with Webex Assistant using One Button to Push (OBTP) is only available if users book meetings using Cisco Webex Meetings or add @webex in the location field of the meeting invitation. For information about how to enable OBTP for devices, see Make it Easier for Video Devices to Join Meetings with OBTP.


You're now ready to start using Webex Assistant. Just say "OK Webex", followed by something like "Call Alison Cassidy", "Join my Personal Room", or "Record the meeting". Webex Assistant will take care of the rest!

If you want to see what kind of options you have with Webex Assistant, just say "OK Webex. What you can do?".

For more examples of how Webex Assistant can help you, see Webex Assistant for devices.