Audiocodes MP-1288 Manual Reconfiguration Procedure Attached are the Procedure Manual, Firmware Files, and Default Webex Calling Configuration Files, required to manually add the Audiocodes MP-1288 onto the Webex Calling service.

This procedure should only be used if you did not Purchase / Lease your Audiocodes MP-1288 directly through your Service Provider, as Webex Calling factory shipped devices, will already be configured with the appropriate firmware and configuration files.


Please verify that the firmware version of your device matchesF7.20A.202.203 before proceeding in the manual reconfiguration process. Otherwise, your device will not successfully connect to the configuration server. The Webex Calling version of the Audiocodes ATA Firmware is attached below.

It is important to note that Webex Calling uses proprietary versions of Audiocodes ATA Firmware loads in conjunction with the Audiocodes ATAs. As this software may not be readily available to end customers, we have attached them to this article.

  • Webex Calling Manual Reconfiguration Procedure:

    • AudioCodes MP-1288 ATA Manual Reconfiguration Procedure Webex Calling.doc

  • Webex Calling Proprietary Firmware Files: (Firmware contained in a single .ZIP file)

    • Audiocodes MP-1288 Devices = Firmware_AudioCodes_MP1288.zip - Contains MP1288_SIP_F7.20A.202.203.cmp

  • Webex Calling Default Configuration Files: (Configuration files are contained in a single .ZIP file)

    • Audiocodes MP-1288 = FlashFiles_Audiocodes_MP1288.zip - Contains MP-1288-Flash-(REGION).ini

If you require assistance with adding your Audiocodes ATA to the Webex Calling Service, please contact your Customer Service team to assist.

  • The following files are contained here:

    • AudioCodes MP-1288 ATA Manual Reconfiguration Procedure.pdf

    • LTRT-28020 MP-1288 Hardware Installation Manual.pdf

    • FlashFiles_Audiocodes_MP1288.zip

    • Firmware_AudioCodes_MP1288.zip

    • MP-1288 CANADA Flash File