As a full administrator, you can add and update payment methods for your organization from Control Hub. This can be helpful if your credit card is expiring soon, or your bill is coming up and you want to change the card on file. Billing information only shows up for paid subscriptions, and not for trial accounts. Billing information is only available for customers who purchased subscriptions from If you purchased Webex subscriptions from a partner, contact that partner for billing information.


From the customer view in, select the building icon .


Select Billing Info.

If there's more than one credit card in Billing Info, the one assigned as the Default Payment Method will be used for the next payment.