After you enable the virtual backgrounds feature, you can choose whether to allow the use of the following background images:

  • Webex default images

  • Up to 20 administrator-uploaded (approved) images

    You can also choose to allow guests to use these images.

    Uploaded images may not exceed 15 MB.

    The image resolution requirements are:

    • Minimum: 1600 x 900 pixels
    • Maximum: 2560 x 1440 pixels

  • User-uploaded images

1

Sign in to Control Hub, then go to Organization settings and scroll to the Virtual backgrounds section.

2

If the feature isn’t already enabled, turn on the toggle.

Hosts and participants start with a blurred background, and can choose an image according to the site settings.

You can also enforce virtual backgrounds, which requires that users have a virtual background in order to turn their video on.

3

To enable each of the following options, check the corresponding check box.

  • Allow default Webex backgrounds

  • Allow admin-uploaded backgrounds (excluding guests)

  • Allow guests to use admin-uploaded backgrounds

  • Allow all users to use their own backgrounds

4

To customize the virtual background settings for different Webex sites, click Override.

  1. To enable the feature for a Webex site, turn on the Enable virtual backgrounds toggle.

  2. To enable an option, check the corresponding check box.

5

To upload approved images for virtual background use, click Upload, and then browse to and select the images.