After you enable the virtual backgrounds feature, you can choose whether to allow the use of the following background images:

  • Webex default images

  • Up to 20 administrator-uploaded (approved) images

    You can also choose to allow guests to use these images.

    Uploaded images may not exceed 15 MB.

    The image resolution requirements are:

    • Minimum: 1600 x 900 pixels
    • Maximum: 2560 x 1440 pixels

  • User-uploaded images

1

Sign in to Control Hub, then go to Management > Organization settings > Virtual backgrounds.

2

If the feature isn’t already enabled, turn on the toggle.

Hosts and participants start with a blurred background, and can choose an image according to the site settings.

3

To enable each of the following options, check the corresponding box.

These options apply only to meetings hosted on a Webex App site associated with your Control Hub organization. For externally hosted meetings, users follow the virtual background settings of the external Control Hub organization.

  • Allow default Webex backgrounds

  • Allow admin-uploaded backgrounds (excluding guests)

  • Allow guests to use admin-uploaded backgrounds

  • Allow all users to use their own backgrounds

4

You can enforce virtual backgrounds, requiring users to use a virtual background to enable their video. This applies to internal, external, or both types of meetings. You can choose whether all administrator-uploaded backgrounds or only selected ones are available for the users.

Enforced virtual background settings override the options configured in the Allow virtual backgrounds section.

  • Allow all admin-uploaded backgrounds

  • Allow selected only

5

To customize the virtual background settings for different Webex sites, click Override.

  1. To enable the feature for a Webex site, turn on the Enable virtual backgrounds toggle.

  2. To enable an option, check the corresponding check box.

6

To upload approved images for virtual background use, click Upload, and then browse to and select the images.