The Webex Calling data centers and Media Point of Presence (POP) is located in the following countries:


The first location that is created in the Control Hub is the organizations Calling region.

Table 1. Data Centers



North America

Chicago, IL, U.S.

Dallas, TX, U.S.

New York, NY, U.S.

Vancouver, Canada

Toronto, Canada


Amsterdam, Netherlands

Frankfurt, Germany

London, UK 

Asia Pacific

Melbourne, Australia

Sydney, Australia

Osaka, Japan

Tokyo, Japan

Table 2. Webex Calling Media PoP (Point of Presence)



Asia Pacific


Seoul, South Korea

United Arab Emirates (UAE)

South America

São Paulo, Brazil


This data center location information doesn’t apply to Webex Calling Dedicate Instance (DI).

For information on data residency, common Webex services and cross-border transfers see Cisco Webex Calling Privacy Data Sheet.