Webex linking is a two-step process. The first step links your Webex site to Cisco Webex Control Hub and gives you access to advanced analytics. This is the only step that is required if you just want to use Analytics with your Webex sites. The second step onboards your Webex users to Webex App. This step is required only if you want an easy way to onboard your users to Webex App, which provides meeting and messaging features.


If users already exist in Webex App, linking them with their Webex account is still required for them to have the new meeting experience in the Webex App app.

Advanced Analytics

With Advanced Analytics, you have access to various reports in Control Hub. You can generate daily, weekly, and monthly reports to track useful information about engagement, audio usage, and meeting quality metrics. You can scroll through the reports preview bar and get a zoomed-in view of each selection. Pro Pack customers get access to more detailed analytics, including 7 days’ worth of meeting diagnostic information, long-term historical reporting, and more.

Learn to Troubleshoot Cisco Webex Meetings in Cisco Webex Control Hub .

The New Webex App Meeting Experience

Webex App now provides a new meetings experience when you join meetings. The new meetings experience is a set of features that give Webex App the same core Webex Meetings and Webex Personal Room meetings capabilities. Below are just a few of the features that come with the new meetings experience.

  • In Webex meetings and Personal Room meetings, hosts can start and host the meeting directly from the Webex App app, using the same controls for recording and managing your meeting that you have in the Webex app.
  • When you join or start a Webex meeting from Webex App, you can use phone audio options, including Call In and Call Me options, depending on your Webex account settings.
  • Start Webex App meetings from spaces that have the same core Webex meeting capabilities, such as recording, phone audio options, including Call In and the Call Me options, depending on your Webex account settings. Guests can also join the meetings without creating a Webex App account.

Find out more about the Meetings Experience in Cisco Webex Teams .

Webex App Messaging

Webex App makes it easy to share or find information, ask questions, and make decisions quickly. Your messages and files are right there in the same space where you start your meetings. Stay organized with a space for every project or conversation—as many spaces as you need. We know you use lots of apps, so we keep Webex App open, working with many developers to give you access to integrations and bots.

Find out more about Webex messaging here .

Begin the Linking Process

If you have decided to leverage any of the above Webex App capabilities, you can get started with this article to begin the enrollment process.