The new design changes to the Calling tab in the Webex App are available only if you're set up with Webex Calling or your calling is hosted by a Service Provider. If you’re set up with Unified CM, you'll see the changes in the 44.9 release.

Access to a dial pad is available if you're set up with a phone service such as Unified CM, Webex Calling, or Calling hosted by a Service Provider.

1

Open Webex and sign in.

2

Go to Calling, enter a phone number in the dial pad, and then choose Audio call or Video call .

During your call, click More options to access advanced calling features. Put your call on hold or transfer to someone else. With some configurations, you can also merge calls or start a conference call.


 

If your administrator has enabled call security for your organization, you'll see at the top right of your calling window, letting you know that the call is secure.

Here are a few more ways to make calls to phone numbers:

1

Open Webex and sign in.

2

Go to Calling , tap , enter the phone number and then tap Call .


 

During your call, to switch to your speakerphone, tap , and then select Audio Settings.

Here are a few more ways to make calls to phone numbers:

1

Open Webex and sign in.

2

Go to Calling , tap or if you're configured for call pickup then tap and then .

3

Enter the phone number and then select Call .


 

When you make a video call, your speaker is used by default. When you make an audio call, your earpiece is used by default. To switch the audio of your call, tap and then select Audio Settings.

Here are a few more ways to make calls to phone numbers: