Workspaces provide a comprehensive platform for managing and monitoring these spaces and their associated devices and peripherals remotely. Key features include usage analytics to understand how spaces are utilized, proactive issue detection, and workspace customization. Workspaces enable effective utilization and management of an organization's devices and spaces.




To use the latest Workspaces page, you need to toggle ion Try new Workspaces from the upper right corner of the page.

The Workspaces page provides an overview of all the workspaces in your organization. It's a centralized location where you can manage and monitor all workspaces and their associated devices. On this page you can create and manage workspaces with shared devices or without devices .



In the Workspace list you can:

  • View all workspaces: You can see a list of all workspaces along with some basic details such as workspace name, type, location, and associated devices.

  • Sort and filter: You can sort the list by various parameters or apply filters to find specific workspaces quickly.

  • Bulk actions: Depending on your platform, you may be able to perform bulk actions on multiple workspaces at once, like updating settings or deploying software updates.

  • Edit workspaces: You can select a workspace from the list and edit its details, such as the name, type, location, and associated devices.

  • Monitor workspace status: The list provides information about the status of each workspace, such as whether it's active or inactive, online or offline, and if there are any issues that need attention.

On the Workspaces page you also have access to the following tabs:

  • Insights: Workspace insights provide analytics and data about the usage of workspaces and associated devices in your organization. This feature helps you understand how your rooms and devices are being used, enabling you to make informed decisions about resource allocation, workspace planning, and device management. Read more about Insights .

  • Integrations: For full administrator users, the integrations framework provides a way to enable a third-party vendor to interact with the Webex APIs in a transparent and controlled manner. Read more about workspace integrations .

  • Settings: From this page you can enable Directory sync and enable workspace metrics.

Workspace details page

Editing workspaces allows you to manage and customize each workspace according to your needs. On the details page for the workspace, you can among other things edit the way it's been set up, view data from that workspace, and monitor the devices that are connected to it.



Devices and peripherals in a workspace

On the workspace details page, you can see images and the online status of the devices that are connected to the workspace. In the devices section we show devices and peripherals, such as displays, cameras, microphones, and touch panels.

The Cisco devices show which platform those are registered to. When you hover over a Cisco device, you can see details of the device such as IP address, serial number, and MAC address.



Third-party peripherals that we can’t verify through our Cisco certification program , are shown as generic icons that reflect the device type.

Displays

Cameras

Microphones

Headsets

For third-party microphones, only USB microphones are reported in the devices overview. Analog microphones are not shown.

If you are using displays that are a part of the Cisco certification program , you can see more detailed information:

  • Product type

  • Image of the device provided by the vendor

  • The connection type and port used

  • Display size

  • Resolution

  • Frame rate

  • Software version

  • Serial number


  • To see detailed information for displays in a workspace, we highly recommend that the configuration Video Output Connector [n] CEC Mode is set to On on the collaboration device so that the displays are able to send their metadata.

Actions available on the workspace details page

These actions are available on the workspace details page: