Phones registered to Cisco Unified CM support the following two types of speed-dial numbers.
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Speed dials: These are assigned to lines and users can call the associated number by highlighting the configured line and press Select.
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Abbreviated dials: These allow users to dial the assigned short index to place a call to the associated number using the Abbr Dial softkey.
Cisco Unified CM provides a total of 199 speed-dial and abbreviated-dial settings.
| 1 |
In Cisco Unified Communications Manager Administration, select . |
| 2 |
Locate the phone that you will set up. |
| 3 |
In the Phone Configuration window, do one of the following:
A Speed Dial Configuration window appears, which contains settings for both speed dials and abbreviated dials. |
| 4 |
Enter valid speed-dial numbers in the Number fields and a label in the Label fields.
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| 5 |
Click Save. |
What to do next
Ensure that you add Abbreviated Dial (AbbrDial) to the softkey template for Off Hook and Digits After First states in Cisco Unified Communications Manager Administration.