Webex App VDI plugin extends the Cisco collaboration experience to virtual deployments so that users can use the full messaging, meeting, and calling functionality that the Webex App provides. Webex App VDI is released every two months as a Hosted Virtual Desktop (HVD) installer and a thin client plugin. Webex App VDI and Webex Meeting VDI plugins are bundled together for Windows and Mac based thin clients.

Virtual desktop infrastructure

With VDI, instead of a traditional desktop, you have a thin client and a hosted virtual desktop.

A thin client is a typically less costly and less powerful device than a desktop computer. Your organization may even use older, less powerful PCs as thin clients. Your hosted virtual desktop resides in a central server location called a data center. Your hosted virtual desktop includes your

  • Microsoft Windows desktop

  • Applications (such as Webex App)

  • Data

Using your thin client, you access your hosted virtual desktop over a secure Citrix or VMware connection.

Webex App works with VDI. However, sending the additional data that audio and video calls require, through the hosted virtual desktops, causes communications delays. This limitation is called the "hairpin" effect.

Webex App on VDI

Without optimization, Webex App messaging works as-is in a Virtual Desktop Infrastructure (VDI) environment. However, the full Webex App experience also includes calling and meetings, which require video and audio media processing.

Because of a limitation known as the hairpin effect, calling, meeting, and accompanying video capability are not supported without optimization. The additional bandwidth required for calls and video creates a bottleneck at the data center because the media flows from one user to the data center back to another user. As a result of this unoptimized media path and the lack of easy access to peripherals such as device speakers, microphone, and camera, the user experience is not ideal.

To reduce latency and to enhance media quality, the VDI plugin optimizes the media workflows by streaming media directly between users on thin client endpoints and leverages the hardware of the thin client machines to handle media processing. This media path does not go through the hosted virtual desktops (HVDs). The result is a stable and full-featured calling and meeting experience for your VDI users.

In this architecture, the Webex App is installed on the HVD in your VDI environment and required VDI plugins are installed on the user's thin client (typically a lightweight system, like a repurposed laptop or desktop).

Webex App VDI architecture

Using a supported Linux or Windows-based thin client, users access the Webex App on the HVD from a remote virtual desktop environment. With supported versions of Webex App, users can use all of the built-in messaging, meetings, and calling on Webex App functionality on their thin client. Additionally, you can integrate Webex App VDI with a Unified CM or Webex Calling environment, so that users can use supported call features. You can also deploy the full featured meetings experience by installing the Webex App Meetings VDI plugin.

Administrators

Administrators can refer to the Deployment Guide for Cisco Webex App for Virtual Desktop Infrastructure (VDI) for more information about what features are supported, how to prepare your environment, and how to deploy the Webex App VDI solution.

Installation engine for Windows

The installation engine is a crucial component that ensures the correct version of VDI plugins is installed automatically. When the VDI plugin autoupgrade is enabled, upon connecting to HVD, the installation engine establishes a virtual channel. It checks the Webex App version on HVD, downloads the latest VDI plugin version, and upgrades the VDI plugin on a thin client to the compatible version. This component can be installed independently using the installation engine installer.

Download the installation engine for Windows here.

Restart Webex after the VDI plugin is automatically updated.

Release DateWebex App (45.8.0.32928)Webex App VDI Plugin (45.8.0.32928)

August 18, 2025

Windows 64-bit (Bundled Webex Meetings VDI plugin)

MacOS (Intel base) Installer (Bundled Webex Meetings VDI plugin)
MacOS (Apple Silicon) Installer (Bundled Webex Meetings VDI plugin)
Linux eLux RP6 | elux 7 64-bit
HP ThinPro 64-bit

Linux Ubuntu 64-bit

iGelOS: iGel website
Dell ThinOS: Dell Wyse website
Stratodesk NoTouchOS: Stratodesk documentation
10Zig NOS: 10Zig website

Download Linux version of Webex Meetings VDI plugins from Webex Meetings page.

Release DateWebex App (45.6.2.32823)Webex App VDI Plugin (45.6.2.32823)

July 29, 2025

Windows 64-bit (Bundled Webex Meetings VDI plugin)

MacOS (Intel base) Installer (Bundled Webex Meetings VDI plugin)
MacOS (Apple Silicon) Installer (Bundled Webex Meetings VDI plugin)
Linux eLux RP6 | elux 7 64-bit
HP ThinPro 64-bit

Linux Ubuntu 64-bit

iGelOS: iGel website
Dell ThinOS: Dell Wyse website
Stratodesk NoTouchOS: Stratodesk documentation
10Zig NOS: 10Zig website

Download Linux version of Webex Meetings VDI plugins from Webex Meetings page.

Refresh version: 45.6.1.32593

Release DateWebex App (45.6.1.32593)Webex App VDI Plugin (45.6.1.32593)

June 18, 2025

Windows 64-bit (Bundled Webex Meetings VDI plugin)

MacOS (Intel base) Installer (Bundled Webex Meetings VDI plugin)
MacOS (Apple Silicon) Installer (Bundled Webex Meetings VDI plugin)
Linux eLux RP6 | elux 7 64-bit
HP ThinPro 64-bit

Linux Ubuntu 64-bit

iGelOS: iGel website
Dell ThinOS: Dell Wyse website
Stratodesk NoTouchOS: Stratodesk documentation
10Zig NOS: 10Zig website

Download Linux version of Webex Meetings VDI plugins from Webex Meetings page.

Refresh version: 45.6.0.32584

Release DateWebex App (45.6.0.32584)Webex App VDI Plugin (45.6.0.32584)

June 13, 2025

Windows 64-bit (Bundled Webex Meetings VDI plugin)

MacOS (Intel base) Installer (Bundled Webex Meetings VDI plugin)
MacOS (Apple Silicon) Installer (Bundled Webex Meetings VDI plugin)
Linux eLux RP6 | elux 7 64-bit
HP ThinPro 64-bit

Linux Ubuntu 64-bit

iGelOS: iGel website
Dell ThinOS: Dell Wyse website
Stratodesk NoTouchOS: Stratodesk documentation
10Zig NOS: 10Zig website

Download Linux version of Webex Meetings VDI plugins from Webex Meetings page.

Release DateWebex App (45.4.3.32817)Webex App VDI Plugin (45.4.3.32817)

July 25, 2025

Windows 64-bit (Bundled Webex Meetings VDI plugin)

MacOS (Intel base) Installer (Bundled Webex Meetings VDI plugin)
MacOS (Apple Silicon) Installer (Bundled Webex Meetings VDI plugin)
Linux eLux RP6 | elux 7 64-bit
HP ThinPro 64-bit

Linux Ubuntu 64-bit

iGelOS: iGel website
Dell ThinOS: Dell Wyse website
Stratodesk NoTouchOS: Stratodesk documentation
10Zig NOS: 10Zig website

Download Linux version of Webex Meetings VDI plugins from Webex Meetings page.

Refresh version: 45.4.2.32479

Release DateWebex App (45.4.2.32479)Webex App VDI Plugin (45.4.2.32479)

May 28, 2025

Windows 64-bit (Bundled Webex Meetings VDI plugin)

MacOS (Intel base) Installer (Bundled Webex Meetings VDI plugin)
MacOS (Apple Silicon) Installer (Bundled Webex Meetings VDI plugin)
Linux eLux RP6 | elux 7 64-bit
HP ThinPro 64-bit

Linux Ubuntu 64-bit

iGelOS: iGel website
Dell ThinOS: Dell Wyse website
Stratodesk NoTouchOS: Stratodesk documentation
10Zig NOS: 10Zig website

Download Linux version of Webex Meetings VDI plugins from Webex Meetings page.

Refresh version: 45.4.1.32356

Release DateWebex App (45.4.1.32356)Webex App VDI Plugin (45.4.1.32356)

May 13, 2025

Windows 64-bit (Bundled Webex Meetings VDI plugin)

MacOS (Intel base) Installer (Bundled Webex Meetings VDI plugin)
MacOS (Apple Silicon) Installer (Bundled Webex Meetings VDI plugin)
Linux eLux RP6 | elux 7 64-bit
HP ThinPro 64-bit

Linux Ubuntu 64-bit

iGelOS: iGel website
Dell ThinOS: Dell Wyse website
Stratodesk NoTouchOS: Stratodesk documentation
10Zig NOS: 10Zig website

Download Linux version of Webex Meetings VDI plugins from Webex Meetings page.

Refresh version: 45.4.1.32308

Release DateWebex App (45.4.1.32308)Webex App VDI Plugin (45.4.1.32308)

April 30, 2025

Windows 64-bit (Bundled Webex Meetings VDI plugin)

MacOS (Intel base) Installer (Bundled Webex Meetings VDI plugin)
MacOS (Apple Silicon) Installer (Bundled Webex Meetings VDI plugin)
Linux eLux RP6 | elux 7 64-bit
HP ThinPro 64-bit

Linux Ubuntu 64-bit

iGelOS: iGel website
Dell ThinOS: Dell Wyse website
Stratodesk NoTouchOS: Stratodesk documentation
10Zig NOS: 10Zig website

Download Linux version of Webex Meetings VDI plugins from Webex Meetings page.

Refresh version: 45.4.0.32217

Release DateWebex App (45.4.0.32217)Webex App VDI Plugin (45.4.0.32217)

April 21, 2025

Windows 64-bit (Bundled Webex Meetings VDI plugin)

MacOS (Intel base) Installer (Bundled Webex Meetings VDI plugin)
MacOS (Apple Silicon) Installer (Bundled Webex Meetings VDI plugin)
Linux eLux RP6 | elux 7 64-bit
HP ThinPro 64-bit

Linux Ubuntu 64-bit

iGelOS: iGel website
Dell ThinOS: Dell Wyse website
Stratodesk NoTouchOS: Stratodesk documentation
10Zig NOS: 10Zig website

Download Linux version of Webex Meetings VDI plugins from Webex Meetings page.

Release DateWebex App (45.2.0.31846)Webex App VDI Plugin (45.2.0.31846)

February 25, 2025

Windows 64-bit (Bundled Webex Meetings VDI plugin)

MacOS (Intel base) Installer (Bundled Webex Meetings VDI plugin)
MacOS (Apple Silicon) Installer (Bundled Webex Meetings VDI plugin)
Linux eLux RP6 | elux 7 64-bit
HP ThinPro 64-bit

Linux Ubuntu 64-bit

iGelOS: iGel website
Dell ThinOS: Dell Wyse website
Stratodesk NoTouchOS: Stratodesk documentation
10Zig NOS: 10Zig website

Download Linux version of Webex Meetings VDI plugins from Webex Meetings page.

Release DateWebex App (44.12.1.31417)Webex App VDI Plugin (44.12.1.31417)

January 8, 2025

Windows 64-bit (Bundled Webex Meetings VDI plugin)

MacOS (Intel base) Installer (Bundled Webex Meetings VDI plugin)
MacOS (Apple Silicon) Installer (Bundled Webex Meetings VDI plugin)
Linux eLux RP6 | elux 7 64-bit
HP ThinPro 64-bit

Linux Ubuntu 64-bit

iGelOS: iGel website
Dell ThinOS: Dell Wyse website
Stratodesk NoTouchOS: Stratodesk documentation
10Zig NOS: 10Zig website

Download Linux version of Webex Meetings VDI plugins from Webex Meetings page.

Refresh version: 44.12.0.31404

Release DateWebex App (44.12.0.31404)Webex App VDI Plugin (44.12.0.31404)

December 12, 2024

Windows 64-bit (Bundled Webex Meetings VDI plugin)

MacOS (Intel base) Installer (Bundled Webex Meetings VDI plugin)
MacOS (Apple Silicon) Installer (Bundled Webex Meetings VDI plugin)
Linux eLux RP6 | elux 7 64-bit
HP ThinPro 64-bit

Linux Ubuntu 64-bit

iGelOS: iGel website
Dell ThinOS: Dell Wyse website
Stratodesk NoTouchOS: Stratodesk documentation
10Zig NOS: 10Zig website

Download Linux version of Webex Meetings VDI plugins from Webex Meetings page.

Refresh version: 44.10.3.31415

Release DateWebex App (44.10.3.31415)Webex App VDI Plugin (44.10.3.31415)

Refresh version: January 8, 2025

Windows 64-bit (Bundled Webex Meetings VDI plugin)

MacOS (Intel base) Installer (Bundled Webex Meetings VDI plugin)
MacOS (Apple Silicon) Installer (Bundled Webex Meetings VDI plugin)

Linux eLux RP6 64-bit

HP ThinPro 64-bit

Linux Ubuntu 64-bit

iGelOS: iGel website
Dell ThinOS: Dell Wyse website
Stratodesk NoTouchOS: Stratodesk documentation
10Zig NOS: 10Zig website

Download Linux version of Webex Meetings VDI plugins from Webex Meetings page.

Refresh version: 44.10.2.31237

Release DateWebex App (44.10.2.31237)Webex App VDI Plugin (44.10.2.31237)

Refresh version: November 21, 2024

Windows 64-bit (Bundled Webex Meetings VDI plugin)

MacOS (Intel base) Installer (Bundled Webex Meetings VDI plugin)
MacOS (Apple Silicon) Installer (Bundled Webex Meetings VDI plugin)

Linux eLux RP6 64-bit

HP ThinPro 64-bit

Linux Ubuntu 64-bit

iGelOS: iGel website
Dell ThinOS: Dell Wyse website
Stratodesk NoTouchOS: Stratodesk documentation
10Zig NOS: 10Zig website

Download Linux version of Webex Meetings VDI plugins from Webex Meetings page.

Refresh version: 44.10.1.31028

Release DateWebex App (44.10.1.31028)Webex App VDI Plugin (44.10.1.31028)

Refresh version: October 24, 2024

First version: October 8, 2024

Windows 64-bit (Bundled Webex Meetings VDI plugin)

MacOS (Intel base) Installer (Bundled Webex Meetings VDI plugin)
MacOS (Apple Silicon) Installer (Bundled Webex Meetings VDI plugin)

Linux eLux RP6 64-bit

HP ThinPro 64-bit

Linux Ubuntu 64-bit

iGelOS: iGel website
Dell ThinOS: Dell Wyse website
Stratodesk NoTouchOS: Stratodesk documentation
10Zig NOS: 10Zig website

Download Linux version of Webex Meetings VDI plugins from Webex Meetings page.

Release DateWebex App (44.8.1.30603)Webex App VDI Plugin (44.8.1.30603)

Refresh version: August 30, 2024

First version: August 14, 2024

Windows 64-bit (Bundled Webex Meetings VDI plugin)

MacOS (Intel base) Installer (Bundled Webex Meetings VDI plugin)
MacOS (Apple Silicon) Installer (Bundled Webex Meetings VDI plugin)

Linux eLux RP6 64-bit

HP ThinPro 64-bit

Linux Ubuntu 64-bit

iGelOS: iGel website
Dell ThinOS: Dell Wyse website
Stratodesk NoTouchOS: Stratodesk documentation
10Zig NOS: 10Zig website

Download Linux version of Webex Meetings VDI plugins from Webex Meetings page.

Refresh version: 44.6.3.31330

Release DateWebex App (44.6.3.30850)Webex App VDI Plugin (44.6.3.31330)

Refresh version: December 2, 2024

Windows 64-bit (Bundled Webex Meetings VDI plugin)

MacOS (Intel base) Installer (Bundled Webex Meetings VDI plugin)
MacOS (Apple Silicon) Installer (Bundled Webex Meetings VDI plugin)

Linux eLux RP6 64-bit

HP ThinPro 64-bit

Linux Ubuntu 64-bit

iGelOS: iGel website
Dell ThinOS: Dell Wyse website
Stratodesk NoTouchOS: Stratodesk documentation
10Zig NOS: 10Zig website

Download Linux version of Webex Meetings VDI plugins from Webex Meetings page.

Refresh version: 44.6.3.30850

Release DateWebex App (44.6.3.30850)Webex App VDI Plugin (44.6.0.30611)

Refresh version: September 26, 2024

Refresh version: August 29, 2024

Refresh version: July 12, 2024

First version: June 25, 2024

Windows 64-bit (Bundled Webex Meetings VDI plugin)

MacOS (Intel base) Installer (Bundled Webex Meetings VDI plugin)
MacOS (Apple Silicon) Installer (Bundled Webex Meetings VDI plugin)

Linux eLux RP6 64-bit

HP ThinPro 64-bit

Linux Ubuntu 64-bit

iGelOS: iGel website
Dell ThinOS: Dell Wyse website
Stratodesk NoTouchOS: Stratodesk documentation
10Zig NOS: 10Zig website

Download Linux version of Webex Meetings VDI plugins from Webex Meetings page.

Release DateWebex App (44.4.0.29681)Webex App VDI Plugin (44.4.0.29681)

Refresh version 1: May 16, 2024

First version: April 16, 2024

Windows 64-bit (Bundled Webex Meetings VDI plugin)

MacOS (Intel base) Installer (Bundled Webex Meetings VDI plugin)
MacOS (Apple Silicon) Installer (Bundled Webex Meetings VDI plugin)

Linux eLux RP6 64-bit

HP ThinPro 64-bit

Linux Ubuntu 64-bit

iGelOS: iGel website
Dell ThinOS: Dell Wyse website
Stratodesk NoTouchOS: Stratodesk documentation
10Zig NOS: 10Zig website

Download Linux version of Webex Meetings VDI plugins from Webex Meetings page.

Release DateWebex App (44.2.0.29223)Webex App VDI Plugin (44.2.0.29223)

Refresh version 2: April 8, 2024

Refresh version 1: March 14, 2024

First version: February 8, 2024

Windows 64-bit (Bundled Webex Meetings VDI plugin)

MacOS (Intel base) Installer (Bundled Webex Meetings VDI plugin)
MacOS (Apple Silicon) Installer (Bundled Webex Meetings VDI plugin)

Linux eLux RP6 64-bit

HP ThinPro 64-bit

Linux Ubuntu 64-bit

iGelOS: iGel website
Dell ThinOS: Dell Wyse website
Stratodesk NoTouchOS: Stratodesk documentation
10Zig NOS: 10Zig website

Download the previous versions from: https://www.webex.com/downloads/teams-vdi.html

Download Linux version of Webex Meetings VDI plugins from Webex Meetings page.

We support the Webex App on popular VDI infrastructure. When new platforms are added for a specific release, they are included in the notes under the Release tab for that specific release. You can find the complete list of platforms in the deployment guide, as linked below.

Connection broker for the hosted virtual desktop (HVD)

Thin client operating system

eLux RP 6 2104 LSTR and Ubuntu 16.04 LTS End of Life announcement

eLux RP 6 2104 LSTR and Ubuntu 16.04 LTS has reached its end-of-life. Vendors are no longer supporting these platforms. Starting with Webex App VDI and MC VDI version 43.10, users who have deployed Webex VDI plugins on these platforms won’t receive support and updates.

For eLux RP 6 2104 LSTR users, we recommend upgrading to eLux RP 6 2302 LSTR.

For Ubuntu 16.04 users, we recommend upgrading to Ubuntu 18.04 or higher.

Feature highlights

For new features for each release, see the Releases tab for more information.

  • Automatic upgrade of the Webex App on virtual desktop

  • Automatic upgrade of the VDI plugin on Windows or Mac thin clients

  • Fallback mode for VDI

  • Mobile and Remote Access (MRA)

  • Multiple monitors

  • Hardware acceleration and background noise reduction for Windows and Mac thin client

  • Virtual backgrounds for Windows, Mac, and Linux thin clients (Dell ThinOS and iGelOS), provided the devices meet the minimum system requirements.

    The system requirements for Windows and Linux platforms are same as the Webex standalone app hosted on Windows.

    The system requirements for Mac platforms are same as the Webex standalone app hosted on MacOS.

If you're using Webex App VDI in fallback mode or standalone mode, some peripheral devices may not work. Because the device mapping is handled by Citrix or VMware, you must contact them for further troubleshooting.

Fallback mode

Webex App VDI fallback mode offers short-term support for basic audio and video calls when VDI can't establish the virtual channel. Fallback mode supports standard calls and call recording. The full feature set isn't supported. Call quality is lower because of the server or network issues that cause the switch to fallback mode.

Webex App VDI supports backward compatibility: the latest Webex App VDI release supports the latest Webex App VDI plugin as well as four previous plugin releases (N-4).

While backwards compatibility is supported, we recommend that you and your users download the latest HVD installer and VDI thin client plugins from the Downloads tab.

Webex App version for VDI (installed on HVD)

Compatible VDI plugin versions (installed on user thin clients)

45.8.0.32928

45.8

  • 45.8.0.32928 (All supported platforms)

45.6

  • 45.6.2.32823

    45.6.1.32593, 45.6.0.32584 (All supported platforms)

45.4

  • 45.4.2.32479

    45.4.1.32356, 45.4.1.32308, 45.4.0.32217 (All supported platforms)

45.2

  • 45.2.0.31846 (All supported platforms)

44.12

  • 44.12.1.31417

    44.12.0.31404 (All supported platforms)

45.6.2.32823

45.6.1.32593

45.6.0.32584

45.6

  • 45.6.2.32823

    45.6.1.32593, 45.6.0.32584 (All supported platforms)

45.4

  • 45.4.2.32479

    45.4.1.32356, 45.4.1.32308, 45.4.0.32217 (All supported platforms)

45.2

  • 45.2.0.31846 (All supported platforms)

44.12

  • 44.12.1.31417

    44.12.0.31404 (All supported platforms)

44.10

  • 44.10.2.31237

    44.10.1.31028, 44.10.0.30906 (All supported platforms)

45.4.3.32817

45.4.2.32479

45.4.1.32356

45.4.1.32308

45.4.0.32217

45.4

  • 45.4.3.32817

    45.4.2.32479, 45.4.1.32356, 45.4.1.32308, 45.4.0.32217 (All supported platforms)

45.2

  • 45.2.0.31846 (All supported platforms)

44.12

  • 44.12.1.31417

    44.12.0.31404 (All supported platforms)

44.10

  • 44.10.2.31237

    44.10.1.31028, 44.10.0.30906 (All supported platforms)

44.8

  • 44.8.1.30603

    44.8.0.30457 (All supported platforms)

45.2.0.31846

45.2

  • 45.2.0.31846 (All supported platforms)

44.12

  • 44.12.1.31417

    44.12.0.31404 (All supported platforms)

44.10

  • 44.10.2.31237

    44.10.1.31028, 44.10.0.30906 (All supported platforms)

44.8

  • 44.8.1.30603

    44.8.0.30457 (All supported platforms)

44.6

  • 44.6.0.30611

    44.6.0.30148, 44.6.0.30019 (All supported platforms)

44.12.1.31417

44.12.0.31404

44.12

  • 44.12.1.31417

    44.12.0.31404 (All supported platforms)

44.10

  • 44.10.2.31237

    44.10.1.31028, 44.10.0.30906 (All supported platforms)

44.8

  • 44.8.1.30603

    44.8.0.30457 (All supported platforms)

44.6

  • 44.6.0.30611

    44.6.0.30148, 44.6.0.30019 (All supported platforms)

44.4

  • 44.4.0.29681

    44.4.0.29324 (All supported platforms)

44.10.3.31415

44.10.2.31237

44.10.1.31028

44.10.0.30906

44.10

  • 44.10.2.31237

    44.10.2.31237, 44.10.1.31028, 44.10.0.30906 (All supported platforms)

44.8

  • 44.8.1.30603

    44.8.0.30457 (All supported platforms)

44.6

  • 44.6.0.30611

    44.6.0.30148, 44.6.0.30019 (All supported platforms)

44.4

  • 44.4.0.29681

    44.4.0.29324 (All supported platforms)

44.2

  • 44.2.0.29223

    44.2.0.29005, 44.2.0.28744 (All supported platforms)

44.8.1.30603

44.8.0.30457

44.8

  • 44.8.1.30603

    44.8.0.30457 (All supported platforms)

44.6

  • 44.6.0.30611

    44.6.0.30148, 44.6.0.30019 (All supported platforms)

44.4

  • 44.4.0.29681

    44.4.0.29324 (All supported platforms)

44.2

  • 44.2.0.29223

    44.2.0.29005, 44.2.0.28744 (All supported platforms)

43.12

  • 43.12.0.28664

    43.12.0.28497, 43.12.0.28141 (All supported platforms)

44.6.3.30850

44.6.2.30589

44.6.0.30148

44.6.0.30019

44.6

  • 44.6.3.31330

    44.6.0.30611, 44.6.0.30148, 44.6.0.30019 (All supported platforms)

44.4

  • 44.4.0.29681

    44.4.0.29324 (All supported platforms)

44.2

  • 44.2.0.29223

    44.2.0.29005, 44.2.0.28744 (All supported platforms)

43.12

  • 43.12.0.28664

    43.12.0.28497, 43.12.0.28141 (All supported platforms)

43.10

  • 43.10.0.28101, 43.10.0.27853, 43.10.0.27605

    (All supported platforms)

44.4.0.29681

44.4.0.29324

44.4

  • 44.4.0.29681

    44.4.0.29324 (All supported platforms)

44.2

  • 44.2.0.29223

    44.2.0.29005, 44.2.0.28744 (All supported platforms)

43.12

  • 43.12.0.28664

    43.12.0.28497, 43.12.0.28141 (All supported platforms)

43.10

  • 43.10.0.28101, 43.10.0.27853, 43.10.0.27605

    (All supported platforms)

43.8*

  • 43.8.0.27181, 43.8.0.27002 (All supported platforms)

44.2.0.29223

44.2.0.29005

44.2.0.28744

44.2

  • 44.2.0.29223

    44.2.0.29005, 44.2.0.28744 (All supported platforms)

43.12

  • 43.12.0.28664

    43.12.0.28497, 43.12.0.28141 (All supported platforms)

43.10

  • 43.10.0.28101, 43.10.0.27853, 43.10.0.27605

    (All supported platforms)

43.8*

  • 43.8.0.27181, 43.8.0.27002 (All supported platforms)

43.6*

  • 43.6.0.26643, 43.6.0.26456 (All supported platforms)

* Indicates backward compatibility mode.

Features in backward compatibility mode

When a release of Webex App is working with an earlier VDI plugin, the solution is running in backward compatibility mode. In this mode, Webex App for VDI supports all messaging features but only basic calling features. In this mode, Webex App VDI also cannot ensure the video quality because some advanced features are still under continuous development and improvement. See the following list of supported features for backward compatibility mode:

  • Phone service registration (on-premises)

  • Phone service registration (MRA)

  • Call forwarding

  • Deskphone Control (On-premises)

  • Audio and video calls

  • Hold

  • Transfer

  • Mute/Unmute audio

  • Mute/Unmute video

  • Desktop sharing

  • Device selection

  • Device volume control

  • In-call device switching

The Webex App for VDI environments supports most of the Webex App for Windows features, unless otherwise noted.

The Webex App for VDI environments follows a bi-monthly release schedule, whereas the standalone Webex App for Windows is released monthly. Because of this difference in release schedule, the VDI version of the app does not include features that are released for the standalone version in the odd month. When the VDI version is released in the even month, it catches up on any missed features from the previous month.

Due to a mandatory update to our services, you won't be able to sign in using the following versions of Webex App (installed on the Windows-based HVD) from the following date:

  • July 31, 2021 for all versions up to (but not including) 41.1.0.17740

You must uninstall the app manually in the Windows Control Panel and optionally you can clear the cache. Download the latest Webex App HVD installer from the Downloads tab and install the MSI using the steps in Configure Hosted Virtual Desktop in Webex.

See the following sections for each release for a list of new features specific to VDI and limitations for that specific release.

45.8 August, Webex App VDI version 45.8.0.32928

We've released the VDI version of Webex App 45.8 and the associated plugins.

These are the 45.8 thin-client plugin versions:

  • 45.8.0.32928 (Windows)
  • 45.8.0.32928 (MacOS)
  • 45.8.0.32928 (Linux)

Features

For newly supported features, see the August 2025 release information in Webex App | What's New.

Limitations

  • Webex App VDI only supports to accept immersive sharing (Windows or MacOS thin clients).
  • Citrix app protection affects screen sharing in UCM Calling (blank screen).
  • Optimize for my voice isn’t supported on Linux-based thin clients.
  • Optimize for all voices isn’t supported on Linux-based thin clients.
  • Directional audio isn’t supported on Linux-based thin clients.
  • Animated virtual background isn’t supported on Linux-based thin clients.
  • Azure Virtual Desktop (Linux and MacOS thin clients aren’t supported).
  • The Webex App VDI plugin for Linux thin clients doesn’t automatically upgrade.
  • MacOS security prevents the launch of VMWare Horizon client app if the Webex App VDI plugin is copied to the Horizon client folder before the first launch of the Horizon client.
  • 911 Wireless Location Reporting (CER) (Linux thin client isn’t supported).
  • Automatically Optimize Shared Content (Linux thin client isn’t supported).
  • Video boosting for camera (Linux thin client isn’t supported).
  • Customized animated virtual background isn’t supported.
  • ICE support for media optimization for UCM calling (Linux thin client is not supported).
  • ICE support for media optimization for Webex Calling.
  • Share computer audio only works on Windows thin clients (Linux and MacOS thin clients are not supported).
  • Music Mode (Linux thin client is not supported).
  • Proximity Pair.
  • The maximum size of animated virtual background files under VDI is 50 MB, which is different from the original Windows size.
  • The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.
  • Amazon WorkSpaces with WSP(DCV) (Linux thin client is not supported).
  • Hardware acceleration on AMD chips is not supported on Linux-based or MacOS thin clients.
  • Hardware acceleration on Intel chips is not supported on Linux-based thin clients.
  • Sign Language Interpretation.
  • Local recording is not supported.
  • While in a meeting on Webex App VDI, a screenshot of a shared content appears grey. This is because the media is sent to the thin client directly and is not present on the HVD.
  • Remote Desktop Control during BFCP share for UCM calling is not supported under VDI.
  • Windows App for AVD.
  • MacOS VDI plugin is not supported with AVD.
  • Webex app VDI doesn't support the high DPI of Citrix or VMware.

45.6 July, Webex App VDI version 45.6.2.32823

We've refreshed the VDI version of Webex App 45.6 and the associated plugins.

These are the 45.6 thin-client plugin versions:

  • 45.6.2.32823 (Windows)
  • 45.6.2.32823 (MacOS)
  • 45.6.2.32823 (Linux)

45.6 June, Webex App VDI version 45.6.1.32593

We've refreshed the VDI version of Webex App 45.6 and the associated plugins.

These are the 45.6 thin-client plugin versions:

  • 45.6.1.32593 (Windows)
  • 45.6.1.32593 (MacOS)
  • 45.6.1.32593 (Linux)

45.6 June, Webex App VDI version 45.6.0.32584

We've released the VDI version of Webex App 45.6 and the associated plugins.

These are the 45.6 thin-client plugin versions:

  • 45.6.0.32584 (Windows)
  • 45.6.0.32584 (MacOS)
  • 45.6.0.32584 (Linux)

Features

For newly supported features, see the July 2025 release information in Webex App | What's New.

Limitations

  • Webex App VDI only supports to accept immersive sharing (Windows or MacOS thin clients).
  • Citrix app protection affects screen sharing in UCM Calling (blank screen).
  • Optimize for my voice isn’t supported on Linux-based thin clients.
  • Optimize for all voices isn’t supported on Linux-based thin clients.
  • Directional audio isn’t supported on Linux-based thin clients.
  • Animated virtual background isn’t supported on Linux-based thin clients.
  • Azure Virtual Desktop (Linux and MacOS thin clients aren’t supported).
  • The Webex App VDI plugin for Linux thin clients doesn’t automatically upgrade.
  • MacOS security prevents the launch of VMWare Horizon client app if the Webex App VDI plugin is copied to the Horizon client folder before the first launch of the Horizon client.
  • 911 Wireless Location Reporting (CER) (Linux thin client isn’t supported).
  • Automatically Optimize Shared Content (Linux thin client isn’t supported).
  • Video boosting for camera (Linux thin client isn’t supported).
  • Customized animated virtual background isn’t supported.
  • ICE support for media optimization for UCM calling (Linux thin client is not supported).
  • ICE support for media optimization for Webex Calling.
  • Share computer audio only works on Windows thin clients (Linux and MacOS thin clients are not supported).
  • Music Mode (Linux thin client is not supported).
  • Proximity Pair.
  • The maximum size of animated virtual background files under VDI is 50 MB, which is different from the original Windows size.
  • The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.
  • Amazon WorkSpaces with WSP(DCV) (Linux thin client is not supported).
  • Hardware acceleration on AMD chips is not supported on Linux-based or MacOS thin clients.
  • Hardware acceleration on Intel chips is not supported on Linux-based thin clients.
  • Sign Language Interpretation.
  • Local recording is not supported.
  • While in a meeting on Webex App VDI, a screenshot of a shared content appears grey. This is because the media is sent to the thin client directly and is not present on the HVD.
  • Remote Desktop Control during BFCP share for UCM calling is not supported under VDI.
  • Windows App for AVD.
  • MacOS VDI plugin is not supported with AVD.
  • Webex app VDI doesn't support the high DPI of Citrix or VMware.

45.4 July, Webex App VDI version 45.4.3.32817

We've refreshed the VDI version of Webex App 45.4 and the associated plugins.

These are the 45.4 thin client plugin versions:

  • 45.4.3.32817 (Windows)
  • 45.4.3.32817 (MacOS)
  • 45.4.3.32817 (Linux)

45.4 May, Webex App VDI version 45.4.2.32479

We've refreshed the VDI version of Webex App 45.4 and the associated plugins.

These are the 45.4 thin client plugin versions:

  • 45.4.2.32479 (Windows)
  • 45.4.2.32479 (MacOS)
  • 45.4.2.32479 (Linux)

New release of VDI Infrastructure

Citrix Virtual Applications & Desktops 7 CR 2503

45.4 May, Webex App VDI version 45.4.1.32356

We've refreshed the VDI version of Webex App 45.4 and the associated plugins.

These are the 45.4 thin client plugin versions:

  • 45.4.1.32356 (Windows)
  • 45.4.1.32356 (MacOS)
  • 45.4.1.32356 (Linux)

45.4 April, Webex App VDI version 45.4.1.32308

We've refreshed the VDI version of Webex App 45.4 and the associated plugins.

These are the 45.4 thin client plugin versions:

  • 45.4.1.32308 (Windows)
  • 45.4.1.32308 (MacOS)
  • 45.4.1.32308 (Linux)

New release of VDI Infrastructure

Omnissa Horizon 2503 (8.15)

45.4 April, Webex App VDI version 45.4.0.32217

We've released the VDI version of Webex App 45.4 and the associated plugins.

These are the 45.4 thin client plugin versions:

  • 45.4.0.32217 (Windows)
  • 45.4.0.32217 (MacOS)
  • 45.4.0.32217 (Linux)

New release of VDI Infrastructure

Omnissa Horizon 2412 (8.14)

Windows App for AVD

Features

For newly supported features, see the April 2025 release information in Webex App | What's New.

Limitations

  • Webex App VDI only supports to accept immersive sharing (Windows or MacOS thin clients).
  • Citrix App Protection affects screen sharing in UCM Calling (blank screen).
  • Optimize for my voice is not supported on Linux-based thin clients.
  • Optimize for all voices is not supported on Linux-based thin clients.
  • Directional audio is not supported on Linux-based thin clients.
  • Animated virtual background is not supported on Linux-based thin clients.
  • Azure Virtual Desktop (Linux and MacOS thin clients are not supported).
  • The Webex App VDI plugin for Linux thin clients does not automatically upgrade.
  • MacOS security prevents the launch of VMWare Horizon client app if the Webex App VDI plugin is copied to the Horizon client folder before the first launch of the Horizon client.
  • 911 Wireless Location Reporting (CER) (Linux thin client is not supported).
  • Automatically Optimize Shared Content (Linux thin client is not supported).
  • Video boosting for camera (Linux thin client is not supported).
  • Customized animated virtual background is not supported.
  • ICE support for media optimization for UCM calling (Linux thin client is not supported).
  • ICE support for media optimization for Webex calling.
  • Share computer audio only works on Windows thin clients (Linux and MacOS thin clients are not supported).
  • Music Mode (Linux thin client is not supported).
  • Proximity Pair.
  • The maximum size of animated virtual background files under VDI is 50 MB, which is different from the native Windows size.
  • The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.
  • Amazon WorkSpaces with WSP(DCV) (Linux thin client is not supported).
  • Hardware acceleration on AMD chips is not supported on Linux-based or MacOS thin clients.
  • Hardware acceleration on Intel chips is not supported on Linux-based thin clients.
  • Sign Language Interpretation.
  • Local recording is not supported.
  • While in a meeting on Webex App VDI, a screenshot of a shared content appears grey. This is because the media is sent to the thin client directly and is not present on the HVD.
  • Remote Desktop Control during BFCP share for UCM calling is not supported under VDI.
  • Windows App for AVD.
  • MacOS VDI plugin is not supported with AVD.

45.2 February, Webex App VDI version 45.2.0.31846

We've released the VDI version of Webex App 45.2 and the associated plugins.

These are the 45.2 thin client plugin versions:

  • 45.2.0.31846 (Windows)
  • 45.2.0.31846 (MacOS)
  • 45.2.0.31846 (Linux)

New release of VDI Infrastructure

Citrix Virtual Applications & Desktops 7 LTSR 2203 Cu6

Citrix Virtual Applications & Desktops 7 LTSR 2402 Cu2

New HVD OS

Microsoft Windows Server 2025

Features

For newly supported features, see the February 2025 release information in Webex App | What's New.

Limitations

  • Webex App VDI only supports to accept immersive sharing (Windows or MacOS thin clients)
  • Citrix App Protection affects screen sharing in UCM Calling (blank screen)
  • Optimize for my voice is not supported on Linux-based thin clients
  • Optimize for all voices is not supported on Linux-based thin clients
  • Directional audio is not supported on Linux-based thin clients
  • Animated virtual background is not supported on Linux-based thin clients
  • Azure Virtual Desktop (Linux and MacOS thin clients are not supported)
  • The Webex App VDI plugin for Linux thin clients does not automatically upgrade
  • MacOS security prevents the launch of VMWare Horizon client app if the Webex App VDI plugin is copied to the Horizon client folder before the first launch of the Horizon client
  • 911 Wireless Location Reporting (CER) (Linux thin client is not supported)
  • Automatically Optimize Shared Content (Linux thin client is not supported)
  • Video boosting for camera (Linux thin client is not supported)
  • Customized animated virtual background is not supported
  • ICE support for media optimization for UCM calling (Linux thin client is not supported)
  • ICE support for media optimization for Webex calling
  • Share computer audio only works on Windows thin clients (Linux and MacOS thin clients are not supported)
  • Music Mode (Linux thin client is not supported)
  • Proximity Pair
  • The maximum size of animated virtual background files under VDI is 50 MB, which is different from the native Windows size.
  • The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.
  • Amazon WorkSpaces with WSP(DCV) (Linux thin client is not supported)
  • Hardware acceleration on AMD chips is not supported on Linux-based or MacOS thin clients
  • Hardware acceleration on Intel chips is not supported on Linux-based thin clients
  • Sign Language Interpretation
  • Local recording is not supported
  • While in a meeting on Webex App VDI, a screenshot of a shared content appears grey. This is because the media is sent to the thin client directly and is not present on the HVD.
  • Remote Desktop Control during BFCP share for UCM calling is not supported under VDI

44.12 January, Webex App VDI version 44.12.1.31417

We've refreshed the VDI version of Webex App 44.12 and the associated plugins.

These are the 44.12 thin client plugin versions:

  • 44.12.1.31417 (Windows)
  • 44.12.1.31417 (MacOS)
  • 44.12.1.31417 (Linux)

44.12 December, Webex App VDI version 44.12.0.31404

We've released the VDI version of Webex App 44.12 and the associated plugins.

These are the 44.12 thin client plugin versions:

  • 44.12.0.31404 (Windows)
  • 44.12.0.31404 (MacOS)
  • 44.12.0.31404 (Linux)

New release of VDI Infrastructure

Citrix Virtual Applications & Desktops 7 CR 2411

New release of Thin or Fat Client OS

Unicon eLux 7 2409 LTSR

Features

For newly supported features, see the December 2024 release information in Webex App | What's New.

Limitations

  • Webex App VDI only supports to accept immersive sharing (Windows or MacOS thin clients)
  • Citrix App Protection affects screen sharing in UCM Calling (blank screen)
  • Optimize for my voice is not supported on Linux-based thin clients
  • Optimize for all voices is not supported on Linux-based thin clients
  • Directional audio is not supported on Linux-based thin clients
  • Animated virtual background is not supported on Linux-based thin clients
  • Azure Virtual Desktop (Linux and MacOS thin clients are not supported)
  • The Webex App VDI plugin for Linux thin clients does not automatically upgrade
  • MacOS security prevents the launch of VMWare Horizon client app if the Webex App VDI plugin is copied to the Horizon client folder before the first launch of the Horizon client
  • 911 Wireless Location Reporting (CER) (Linux thin client is not supported)
  • Automatically Optimize Shared Content (Linux thin client is not supported)
  • Video boosting for camera (Linux thin client is not supported)
  • Customized animated virtual background is not supported
  • ICE support for media optimization for UCM calling (Linux thin client is not supported)
  • ICE support for media optimization for Webex calling
  • Share computer audio only works on Windows thin clients (Linux and MacOS thin clients are not supported)
  • Music Mode (Linux thin client is not supported)
  • Proximity Pair
  • The maximum size of animated virtual background files under VDI is 50 MB, which is different from the native Windows size.
  • The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.
  • Amazon WorkSpaces with WSP(DCV) (Linux thin client is not supported)
  • Hardware acceleration on AMD chips is not supported on Linux-based or MacOS thin clients
  • Hardware acceleration on Intel chips is not supported on Linux-based thin clients
  • Sign Language Interpretation
  • Local recording is not supported
  • While in a meeting on Webex App VDI, a screenshot of a shared content appears grey. This is because the media is sent to the thin client directly and is not present on the HVD.
  • Remote Desktop Control during BFCP share for UCM calling is not supported under VDI

44.10 January, Webex App VDI version 44.10.3.31415

We've refreshed the VDI version of Webex App 44.10 and the associated plugins.

These are the 44.10 thin client plugin versions:

  • 44.10.3.31415 (Windows)
  • 44.10.3.31415 (MacOS)
  • 44.10.3.31415 (Linux)

44.10 November, Webex App VDI version 44.10.2.31237

We've refreshed the VDI version of Webex App 44.10 and the associated plugins.

These are the 44.10 thin client plugin versions:

  • 44.10.2.31237 (Windows)
  • 44.10.2.31237 (MacOS)
  • 44.10.2.31237 (Linux)

44.10 October, Webex App VDI version 44.10.1.31028

We've refreshed the VDI version of Webex App 44.10 and the associated plugins.

These are the 44.10 thin client plugin versions:

  • 44.10.1.31028 (Windows)
  • 44.10.1.31028 (MacOS)
  • 44.10.1.31028 (Linux)

44.10 October, Webex App VDI version 44.10.0.30906

We've released the VDI version of Webex App 44.10 and the associated plugins.

These are the 44.10 thin client plugin versions:

  • 44.10.0.30906 (Windows)
  • 44.10.0.30906 (MacOS)
  • 44.10.0.30906 (Linux)

New release of VDI Infrastructure

Citrix Virtual Applications & Desktops 7 CR 2407

Citrix Virtual Applications & Desktops 7 LTSR 2402 Cu1

New release of Thin or Fat Client OS

Apple MacOS 15 Sequoia

Features

For newly supported features, see the October 2024 release information in Webex App | What's New.

Limitations

  • Webex App VDI only supports to accept immersive sharing (Windows or MacOS thin clients)
  • Citrix App Protection affects screen sharing in UCM Calling (blank screen)
  • Optimize for my voice is not supported on Linux-based thin clients
  • Optimize for all voices is not supported on Linux-based thin clients
  • Directional audio is not supported on Linux-based thin clients
  • Animated virtual background is not supported on Linux-based thin clients
  • Azure Virtual Desktop (Linux and MacOS thin clients are not supported)
  • The Webex App VDI plugin for Linux thin clients does not automatically upgrade
  • MacOS security prevents the launch of VMWare Horizon client app if the Webex App VDI plugin is copied to the Horizon client folder before the first launch of the Horizon client
  • 911 Wireless Location Reporting (CER) (Linux thin client is not supported)
  • Automatically Optimize Shared Content (Linux thin client is not supported)
  • Video boosting for camera (Linux thin client is not supported)
  • Customized animated virtual background is not supported
  • ICE support for media optimization for UCM calling (Linux thin client is not supported)
  • ICE support for media optimization for Webex calling
  • Share computer audio only works on Windows thin clients (Linux and MacOS thin clients are not supported)
  • Music Mode (Linux thin client is not supported)
  • Proximity Pair
  • The maximum size of animated virtual background files under VDI is 50 MB, which is different from the native Windows size.
  • The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.
  • Amazon WorkSpaces with WSP(DCV) (Linux thin client is not supported)
  • Hardware acceleration on AMD chips is not supported on Linux-based or MacOS thin clients
  • Hardware acceleration on Intel chips is not supported on Linux-based thin clients
  • Sign Language Interpretation
  • Local recording is not supported
  • While in a meeting on Webex App VDI, a screenshot of a shared content appears grey. This is because the media is sent to the thin client directly and is not present on the HVD.
  • Remote Desktop Control during BFCP share for UCM calling is not supported under VDI

44.8 August, Webex App VDI version 44.8.1.30603

We've refreshed the VDI version of Webex App 44.8 and the associated plugins.

This update includes fixes for several internal and customer issues.

These are the 44.8 thin client plugin versions:

  • 44.8.1.30603 (Windows)
  • 44.8.1.30603 (MacOS)
  • 44.8.1.30603 (Linux)

44.8 August, Webex App VDI version 44.8.0.30457

We've released the VDI version of Webex App 44.8 and the associated plugins.

This update includes fixes for several internal and customer issues.

These are the 44.8 thin client plugin versions:

  • 44.8.0.30457 (Windows)
  • 44.8.0.30457 (MacOS)
  • 44.8.0.30457 (Linux)

New release of VDI Infrastructure

VMware Horizon 2406 (8.13)

Features

For newly supported features, see the August 2024 release information in Webex App | What's New.

Limitations

  • Webex App VDI only supports to accept immersive sharing (Windows or MacOS thin clients)
  • Citrix App Protection affects screen sharing in UCM Calling (blank screen)
  • Optimize for my voice is not supported on Linux-based thin clients
  • Optimize for all voices is not supported on Linux-based thin clients
  • Directional audio is not supported on Linux-based thin clients
  • Animated virtual background is not supported on Linux-based thin clients
  • Azure Virtual Desktop (Linux and MacOS thin clients are not supported)
  • The Webex App VDI plugin for Linux thin clients does not automatically upgrade
  • MacOS security prevents the launch of VMWare Horizon client app if the Webex App VDI plugin is copied to the Horizon client folder before the first launch of the Horizon client
  • 911 Wireless Location Reporting (CER) (Linux thin client is not supported)
  • Automatically Optimize Shared Content (Linux thin client is not supported)
  • Video boosting for camera (Linux thin client is not supported)
  • Customized animated virtual background is not supported
  • ICE support for media optimization for UCM calling (Linux thin client is not supported)
  • ICE support for media optimization for Webex calling
  • Share computer audio only works on Windows thin clients (Linux and MacOS thin clients are not supported)
  • Music Mode (Linux thin client is not supported)
  • Proximity Pair
  • The maximum size of animated virtual background files under VDI is 50 MB, which is different from the native Windows size.
  • The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.
  • Amazon WorkSpaces with WSP(DCV) (Linux thin client is not supported)
  • Hardware acceleration on AMD chips is not supported on Linux-based or MacOS thin clients
  • Hardware acceleration on Intel chips is not supported on Linux-based thin clients
  • Sign Language Interpretation
  • Local recording is not supported
  • While in a meeting on Webex App VDI, a screenshot of a shared content appears grey. This is because the media is sent to the thin client directly and is not present on the HVD.
  • Remote Desktop Control during BFCP share for UCM calling is not supported under VDI

44.6 December, Webex App version 44.6.3.31330

We've refreshed the VDI version of Webex App 44.6. This update includes the fix for Webex Meeting VDI plugin.

These are the 44.6 thin client plugin versions:

  • 44.6.3.31330 (Windows)
  • 44.6.3.31330 (MacOS)

44.6 September, Webex App version 44.6.3.30850

We've refreshed the VDI version of Webex App 44.6. This update includes the fix for metrics issue.

44.6 August, Webex App version 44.6.2.30589

We've refreshed the VDI version of Webex App 44.6 and the associated plugins.

This update includes fixes for several internal and customer issues.

These are the 44.6 thin client plugin versions:

  • 44.6.0.30611 (Windows)
  • 44.6.0.30611 (MacOS)
  • 44.6.0.30611 (Linux)

44.6 July, Webex App VDI version 44.6.0.30148

We've refreshed the VDI version of Webex App 44.6 and the associated plugins.

This update includes fixes for several internal and customer issues.

These are the 44.6 thin client plugin versions:

  • 44.6.0.30148 (Windows)
  • 44.6.0.30148 (MacOS)

44.6 June, Webex App VDI version 44.6.0.30019

We've released the VDI version of Webex App 44.6 and the associated plugins.

This update includes fixes for several internal and customer issues.

These are the 44.6 thin client plugin versions:

  • 44.6.0.30019 (Windows)
  • 44.6.0.30019 (MacOS)
  • 44.6.0.30019 (Linux)

New release of VDI Infrastructure

Citrix Virtual Applications & Desktops 7 LTSR 2203 Cu5

Citrix Virtual Applications & Desktops 7 LTSR 1912 Cu9

Features

For newly supported features, see the June 2024 release information in Webex App | What's New.

Limitations

  • Webex App VDI only supports to accept immersive sharing (Windows or MacOS thin clients)

  • Citrix App Protection affects screen sharing in UCM Calling (blank screen)

  • Optimize for my voice is not supported on Linux-based thin clients

  • Optimize for all voices is not supported on Linux-based thin clients

  • Directional audio is not supported on Linux-based thin clients

  • Animated virtual background is not supported on Linux-based thin clients

  • Azure Virtual Desktop (Linux and MacOS thin clients are not supported)

  • The Webex App VDI plugin for Linux thin clients does not automatically upgrade

  • MacOS security prevents the launch of VMWare Horizon client app if the Webex App VDI plugin is copied to the Horizon client folder before the first launch of the Horizon client

  • 911 Wireless Location Reporting (CER) (Linux thin client is not supported)

  • Automatically Optimize Shared Content (Linux thin client is not supported)

  • Video boosting for camera (Linux thin client is not supported)

  • Customized animated virtual background is not supported

  • ICE support for media optimization for UCM calling (Linux thin client is not supported)

  • ICE support for media optimization for Webex calling

  • Share computer audio only works on Windows thin clients (Linux and MacOS thin clients are not supported)
  • Music Mode (Linux thin client is not supported)

  • Proximity Pair

  • The maximum size of animated virtual background files under VDI is 50 MB, which is different from the native Windows size.

  • The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.

  • Amazon WorkSpaces with WSP(DCV) (Linux thin client is not supported)

  • Hardware acceleration on AMD chips is not supported on Linux-based or MacOS thin clients

  • Hardware acceleration on Intel chips is not supported on Linux-based thin clients

  • Sign Language Interpretation

  • Local recording is not supported
  • While in a meeting on Webex App VDI, a screenshot of a shared content appears grey. This is because the media is sent to the thin client directly and is not present on the HVD.
  • Remote Desktop Control during BFCP share for UCM calling is not supported under VDI

44.4 May, Webex App VDI version 44.4.0.29681

We've refreshed the VDI version of Webex App 44.4 and the associated plugins.

This update includes fixes for several internal and customer issues.

These are the 44.4 thin client plugin versions:

  • 44.4.0.29681 (Windows)
  • 44.4.0.29681 (MacOS)
  • 44.4.0.29681 (Linux)

44.4 April, Webex App VDI version 44.4.0.29324

We've released the VDI version of Webex App 44.4 and the associated plugins.

This update includes fixes for several internal and customer issues.

These are the 44.4 thin client plugin versions:

  • 44.4.0.29324 (Windows)
  • 44.4.0.29324 (MacOS)
  • 44.4.0.29324 (Linux)

New release of VDI Infrastructure

Citrix Virtual Applications & Desktops 7 LTSR 2402

New release of Thin or Fat Client OS

Unicon eLux RP 6 2302 LTSR CU3.1

Features

For newly supported features, see the April 2024 release information in Webex App | What's New.

Limitations

  • Webex App VDI only supports to accept immersive sharing (Windows or MacOS thin clients)

  • Citrix App Protection affects screen sharing in UCM Calling (blank screen)

  • Optimize for my voice is not supported on Linux-based thin clients

  • Optimize for all voices is not supported on Linux-based thin clients

  • Directional audio is not supported on Linux-based thin clients

  • Animated virtual background is not supported on Linux-based thin clients

  • Azure Virtual Desktop (Linux and MacOS thin clients are not supported)

  • The Webex App VDI plugin for Linux thin clients does not automatically upgrade

  • MacOS security prevents the launch of VMWare Horizon client app if the Webex App VDI plugin is copied to the Horizon client folder before the first launch of the Horizon client

  • 911 Wireless Location Reporting (CER) (Linux thin client is not supported)

  • Automatically Optimize Shared Content (Linux thin client is not supported)

  • Video boosting for camera (Linux thin client is not supported)

  • Customized animated virtual background is not supported

  • ICE support for media optimization for UCM calling (Linux thin client is not supported)

  • ICE support for media optimization for Webex calling

  • Share computer audio only works on Windows thin clients (Linux and MacOS thin clients are not supported)
  • Music Mode (Linux thin client is not supported)

  • Proximity Pair

  • The maximum size of animated virtual background files under VDI is 50 MB, which is different from the native Windows size.

  • The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.

  • Amazon WorkSpaces with WSP(DCV) (Linux thin client is not supported)

  • Hardware acceleration on AMD chips is not supported on Linux-based or MacOS thin clients

  • Hardware acceleration on Intel chips is not supported on Linux-based thin clients

  • Sign Language Interpretation

  • Local recording is not supported
  • While in a meeting on Webex App VDI, a screenshot of a shared content appears grey. This is because the media is sent to the thin client directly and is not present on the HVD.
  • Remote Desktop Control during BFCP share for UCM calling is not supported under VDI.

April, Webex App VDI version 44.2.0.29223

We've released the VDI version of Webex App 44.2 and the associated plugins.

This update includes fixes for several internal and customer issues.

These are the 44.2 thin client plugin versions:

  • 44.2.0.29223 (Windows)
  • 44.2.0.29223 (MacOS)
  • 44.2.0.29223 (Linux)

March, Webex App VDI version 44.2.0.29005

We've released the VDI version of Webex App 44.2 and the associated plugins.

This update includes fixes for several internal and customer issues.

These are the 44.2 thin client plugin versions:

  • 44.2.0.29005 (Windows)
  • 44.2.0.29005 (MacOS)
  • 44.2.0.29005 (Linux)

February, Webex App VDI version 44.2.0.28744

We've released the VDI version of Webex App 44.2 and the associated plugins.

This update includes fixes for several internal and customer issues.

These are the 44.2 thin client plugin versions:

  • 44.2.0.28744 (Windows)
  • 44.2.0.28744 (MacOS)
  • 44.2.0.28744 (Linux)

New release of VDI Infrastructure

VMware Horizon Agent 8 2312 (8.12)

New release of Thin or Fat Client OS

Unicon eLux RP 6 2302 LTSR CU2.1

Features

For newly supported features, see the January and February 2024 release information in Webex App | What's New.

Limitations

  • Webex App VDI only supports to accept immersive sharing (Windows or MacOS thin clients)

  • Citrix App Protection affects screen sharing in UCM Calling (blank screen)

  • Optimize for my voice is not supported on Linux-based thin clients

  • Optimize for all voices is not supported on Linux-based thin clients

  • Directional audio is not supported on Linux-based thin clients

  • Animated virtual background is not supported on Linux-based thin clients

  • Azure Virtual Desktop (Linux and MacOS thin clients are not supported)

  • The Webex App VDI plugin for Linux thin clients does not automatically upgrade

  • MacOS security prevents the launch of VMWare Horizon client app if the Webex App VDI plugin is copied to the Horizon client folder before the first launch of the Horizon client

  • 911 Wireless Location Reporting (CER) (Linux thin client is not supported)

  • Automatically Optimize Shared Content (Linux thin client is not supported)

  • Video boosting for camera (Linux thin client is not supported)

  • Customized animated virtual background is not supported

  • ICE support for media optimization for UCM calling (Linux thin client is not supported)

  • ICE support for media optimization for Webex calling

  • Share computer audio only works on Windows thin clients (Linux and MacOS thin clients are not supported)
  • Music Mode (Linux thin client is not supported)

  • Proximity Pair

  • The maximum size of animated virtual background files under VDI is 50 MB, which is different from the native Windows size.

  • The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen.

  • Amazon WorkSpaces with WSP(DCV) (Linux thin client is not supported)

  • Hardware acceleration on AMD chips is not supported on Linux-based or MacOS thin clients

  • Hardware acceleration on Intel chips is not supported on Linux-based thin clients

  • Sign Language Interpretation

  • Local recording is not supported
  • Remote Desktop Control during BFCP share for UCM calling is not supported under VDI.

Known defects, or bugs, have a severity level that indicates the priority of the defect. These release notes include the following bug types:

  • All severity level 1 or 2 bugs

  • Significant severity level 3 bugs

  • All customer-found bugs except severity level 6 enhancement requests

Severity Level

Description

1 Catastrophic

Reasonably common circumstances cause the entire system to fail, or a major subsystem to stop working, or other devices on the network to be disrupted. No workarounds exist.

2 Severe

Important functions are unusable and workarounds do not exist. Other functions and the rest of the network is operating normally.

3 Moderate

Failures occur in unusual circumstances, or minor features do not work at all, or other failures occur but low-impact workarounds exist.

This is the highest level for documentation bugs.

4 Minor

Failures occur under very unusual circumstances, but operation essentially recovers without intervention. Users do not need to install any workarounds and performance impact is tolerable.

5 Cosmetic

Defects do not cause any detrimental effect on system functionality.

6 Enhancement

Requests for new functionality or feature improvements.

To search for bugs not listed here, use the Bug Search Tool.

1

To access the Bug Search Tool, go to https://tools.cisco.com/bugsearch/search.

2

Sign in with your Cisco.com user ID and password.

3

To look for information about a specific problem, enter the bug ID number in the Search for field, then press Enter. Alternatively, you can search by product and release.

For more information, select Help at the top right of the Bug Search page.

Resolved caveats

Resolved Caveats

There are no resolved caveats with this release.

Resolved Caveats

There are no resolved caveats with this release.

Resolved Caveats

Caveat ID Number

Severity

Description

CSCwq39269

3

Webex App is not optimized when connecting from thin client with VDI plugin 45.4

CSCwo65287

2

Clients randomly see only white screen when someone share screen in Webex Meeting

CSCwo403183

Memory leak issue with the Webex plug-in on Strato desk thin client

Resolved Caveats

Caveat ID Number

Severity

Description

CSCwn84338

3

No ringtone on Webex for incoming and outgoing calls

CSCwo24620

3

Shared content only displays gray view

Resolved Caveats

Caveat ID Number

Severity

Description

CSCwn24775

3

Webex VDI disconnects for Azure Virtual Desktop

Resolved caveats

There are no resolved caveats with this release.

Resolved caveats

Caveat ID Number

Severity

Description

CSCwm34619

3

Outbound calling issue through Webex VDI app 44.8

Resolved caveats

There are no resolved caveats with this release.

Resolved caveats

Caveat ID Number

Severity

Description

CSCwk06929

3

Cisco headset can't mute Webex meetings on VDI

Resolved caveats

There are no resolved caveats with this release.