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Access control on 9800/8875 (BroadWorks)
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Feedback?Use the phone configuration file (cfg.xml) to control access to the phone settings. This Help article is for Cisco Desk Phone 9800 Series and Cisco Video Phone 8875 registered to Cisco BroadWorks or Webex Calling.
Manage access to the phone web interface
Administrator and user accounts
The Cisco IP Phone firmware provides specific administrator and user accounts. These accounts provide specific login privileges. The administrator account name is admin; the user account name is user. These account names cannot be changed.
The admin account gives the service provider or Value-added Reseller (VAR) configuration access to the phone. The user account gives limited and configurable control to the device end user.
The user and admin accounts can be password protected independently. If the service provider sets an administrator account password, you are prompted for it when you click Admin Login. If the password does not yet exist, the screen refreshes and displays the administration parameters. No default passwords are assigned to either the administrator or the user account. Only the administrator account can assign or change passwords.
The administrator account can view and modify all web profile parameters, including web parameters, that are available to the user login. The phone system administrator can further restrict the parameters that a user account can view and modify through use of a provisioning profile.
Configuration parameters that are available to the user account are configurable on the phone. User access to the phone web user interface can be disabled.
User access attribute
The user access (ua) attribute controls may be used to change access by the User account. If the ua attribute is not specified, the existing user access setting is retained. This attribute does not affect access by the Admin account.
The ua attribute, if present, must have one of the following values:
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na—No access
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ro—Read-only
-
rw—Read and write
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y—Preserve value
The y value must be used together with na, ro, or rw.
The following example illustrates the ua attribute. Notice in the last line that the ua attribute is updated to rw, and the station name field (Travel Agent 1) is preserved. If y is not included, Travel Agent 1 is overwritten:
<flat-profile>
<SIP_TOS_DiffServ_Value_1_ ua=”na”/>
<Dial_Plan_1_ ua=”ro”/>
<Dial_Plan_2_ ua=”rw”/>
<Station_Name ua=“rw”>Travel Agent 1</Station_Name>
</flat-profile>Double quotes must enclose the value of the ua option.
User Preference Attribute
The user-pref attribute allows you to set some user preferred value to provide a seamless experience for your user. Users can make further changes from the phone or from the phone administration web page. Any parameter changed by user is marked as user modified with an attribute um. Any changes made by the user are preserved. The user-pref attribute can be updated during provisioning using XML configurations delivered with the Profile Rule parameter.
The user-pref attribute is not mandatory. However, if present, must have one of the following values:
y—Indicates to honor the user-made changes to be included during the configuration. It also specifies to set the value set by the administrator if the user has not modified it.
n—Indicates to honor the administrator set value provided through XML configurations. If the user-pref attribute is not included, it has the same effect as setting its value to "n".
The following example illustrates the user-pref attribute:
<flat-profile>
<Display_Brightness ua="rw" user-pref="y">5</Display_Brightness>
</flat-profile>
The following example illustrates the um attribute.
<flat-profile>
<Display_Brightness ua="rw" user-pref="y" um="y">5</Display_Brightness>
</flat-profile>
Factory reset clears all the configurations marked with um and user-pref attributes.
During provisioning, for any parameter, if the attribute user-pref=“n” is added, after you apply the configuration, the parameter’s attribute user-pref is updated to “n”, and the um attribute gets cleared.
Access the phone web interface
The phone firmware provides mechanisms for restricting end-user access to some parameters. The firmware provides specific privileges for sign-in to an Admin account or a User account. Each can be independently password-protected.
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Admin account–Allows the full access to all administration web server parameters
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User account–Allows the access to a subset of the administration web server parameters
If your service provider has disabled access to the configuration utility, contact the service provider before proceeding.
| 1 |
Ensure that the computer can communicate with the phone. No VPN in use. |
| 2 |
Enter the IP address of the phone in your web browser address bar.
For example, |
| 3 |
(Optional) If prompted to set up the admin and user passwords, do the following: It's mandatory to set up the passwords after the phone's initial registration (Out-Of-Box) or you perform a factory reset. |
| 4 |
Enter the password when prompted. |
Control access to the phone settings
You can configure the phone to allow or block access to the configuration parameters on the phone web page or the phone screen. The parameters for access control allow you to:
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Enable or disable the access to the phone web interface.
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Enable or disable the access to the phone administration web page.
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Set the admin or user password.
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Display or hide the "No password provided" warning on the phone screen.
You can also configure the parameters in the phone configuration file with XML(cfg.xml) code. To configure each parameter, see the syntax of the string in the following table of Access control parameters.
| 1 |
Access the phone administration web page. |
| 2 |
Click . |
| 3 |
In the System Configuration section, configure the parameters as defined in the following table of Access control parameters. |
| 4 |
Click Submit All Changes to apply the changes. |
Access control parameters
The following table defines the function and usage of the access control parameters in the System Configuration section under the tab in the phone web interface. It also defines the syntax of the string that is added in the phone configuration file (cfg.xml) to configure a parameter.
|
Parameter Name |
Description and Default Value |
|---|---|
|
Enable Web Server |
Enables or disables access to the phone web interface. Set this parameter to Yes to allow users or administrators to access the phone web interface. Otherwise, set it to No. When set to No, the phone web interface isn't accessible. Perform one of the following:
Allowed values: Yes|No Default: Yes. |
|
Enable Web Admin Access |
Allows or blocks the access to the phone administration pages:
When set to No, the web page for administrator is inaccessible. Only the web page for user is accessible. If you want to allow the access to the administration web page again after the access is blocked, you need to perform a factory reset from the phone. Perform one of the following:
Allowed values: Yes|No Default: Yes |
|
Admin Password |
Allows you to set or change the password for accessing the phone administration web pages. The Admin Password parameter is only available on the phone administration web page. Valid password rules:
The password is set to empty after you perform a phone factory reset. Perform one of the following:
Default: Empty |
|
User Password |
Allows you or the phone user to set or change the password for accessing the phone web interfaces and the menus on the phone screen. Valid password rules:
The password is set to empty after you perform a phone factory reset. Perform one of the following:
Default: Empty |
|
Display Password Warnings |
Determines whether to display the The warning message disappears when both user password and admin password are set. If "Enable Web Admin Access" is set to "No", the password warning doesn't display on the phone screen. Perform one of the following:
Allowed values: Yes|No Default: Yes |
Manage the Settings menu visibility
Customize the phone's Settings menu to display only the menu items you want users to access.
By default, all menu items are visible on the phone. When you hide certain menu items, the index numbers of the remaining items will adjust automatically.
The custom settings take effect only on phones that have completed registration. On phones not yet onboarded to a calling system, all menu items remain visible.
| 1 |
Access the phone administration web page. |
| 2 |
Click . |
| 3 |
In the Menu Customization section, set the desired menu items to Show or Hide. The availability of menu items may vary by phone model. If all the child items are hidden, the parent menu is also hidden. You can also use the configuration XML file (cfg.xml) to customize the Settings menu. See the following example: |
| 4 |
Click Submit All Changes to apply the changes. |
