Follow the steps described here to create the public and private key certificates to upload when configuring the Microsoft Entra connected application.

Before you begin

1

Open a terminal or command prompt.

2

Create a new directory for your certificates:

mkdir MSD_Connector

cd MSD_Connector

3

Generate the private key:

openssl genrsa -out key.pem 2048

4

Create a Certificate Signing Request (CSR).

openssl req -new -sha256 -key key.pem -out csr.csr

5

Generate a self signed certificate.

openssl req -x509 -sha256 -days 365 -key key.pem -in csr.csr -out certificate.pem

Store the certificates securely.

What to do next

Use the certificate.pem file when configuring the Microsoft Entra connected application. See Configure Microsoft Entra Connected App for Webex Contact Center.