Where Is People Insights Available?

People Insights is currently available in Webex Meetings, Webex Teams, and Jabber. Your Webex site and users must be linked to Control Hub or managed in Control Hub on a US cluster, with Directory Synchronization enabled.

People Insight in Webex Meetings is available for hosts and users joining meetings on US-based cluster sites and is only available in English at this time. Users who join from non-US organizations can access the public People Insights profiles of anyone who is in a meeting on a site that has People Insights enabled.

People Insights is available in Webex Teams globally for all organizations that have enabled Directory Connector. See the limitations in Data Residency in Cisco Webex Teams.

People Insights is available in Jabber for organizations that have enabled team messaging mode and have enabled Directory Connector.

What's New in People Insights?

February 2020

  • Custom user location

  • Additional directory sources (Azure and Okta EFT)

January 2020

  • More Person and Company news were added.

December 2019

  • External links are supported in the bio in your profile.

  • Direct reports show in the org chart.

  • Projects can be added to your profile.

  • Local weather and time zones were added.

November 2019

  • People Insights supports Dark mode.

  • You can expand and collapse the org chart.

  • Missing company profiles were added.

October 2019

People can email you by clicking the email address in your profile.

September 2019

  • If your profile is linked to the wrong person, use the More > Wrong Person option in your profile to report.

  • See how your profile looks to coworkers and the public by going to people.webex.com.

  • Hiding a profile no longer hides internal directory data.

August 2019

Accessibility improvements made to profiles.

Where Does the Data Come From?

People Insights only displays publicly available information in profiles, similar to what can be found in search engine results for a person's name. People Insights will also display internal company directory information to users in the same company. This internal directory information is not visible to users outside the company.

The People Insights database doesn't look behind logins or paywalls, which means your profile won't be populated with content from sites like Facebook or LinkedIn—even if those links are displayed on your profile.

For in-depth information about People Insights, see the white paper, People Insights: Creating a Human Collaboration Experience.


People Insights was designed with data protection and privacy in mind, and is aligned to GDPR requirements. This feature provides users with a view into their public presence and digital footprint, and includes functionality to honor data subject rights.

You fully own your People Insights profile and can change your photo, edit or update your employment and education, and more. You can also hide individual sections of your profile, or hide everything to keep your info private.

Learn more about our Data Protection & Privacy Program in the Cisco Trust Center.

How To Use People Insights

To enable People Insights on your Webex site:

To use People Insights in Webex Meetings:

To use People Insights in Webex Teams:

Send Feedback or Report an Issue

If you want to send feedback about People Insights or find an issue with your profile, report it directly from your profile. That way, the People Insights Support team will have all the info required to respond quickly.

If your profile is matched to the wrong person, select More and select Wrong Person.

To send other feedback, scroll to the bottom of your profile, select Send feedback about People Insights, and then click in the field to select the type of feedback that you want to provide.