You can use the mute and unmute functions while you are in a meeting to be heard when you are speaking and to be silent when you are not. If your microphone is running when you are not speaking, you can use the mute function to prevent background noise from being heard.

When you are a meeting host, you can also mute or unmute any of the participants that are in your meeting. This can be useful when you are hearing background noise or when someone is speaking out of turn.

In WBS33 and later, the Mute option is located on the control bar.

To mute or unmute yourself, select Mute or Unmute .

If you're connected to audio using your computer in meetings and events, when you mute or unmute yourself from your headset, it will also mute or unmute you in the Participants panel. Similarly, muting or unmuting from the Participants panel also affects your headset.


Headset mute controls apply to Cisco Webex Meetings (Windows, Mac) and Cisco Webex Events (Windows) users.

Mute Background Noise

On Cisco Webex Meetings sites, you are prompted to mute yourself if the application detects background noise coming from your microphone.

If sounds are incorrectly detected as noise, you can select Not a noise.

If you don’t want to be warned about background noise coming from your microphone, you can select Disable noise detection.

As Meeting Host

To mute or unmute specific people, go to the Participants panel, find their name, and select Mute or Unmute .

You can also mute everyone at once or as they join your meeting. This can be useful to prevent your meeting participants from creating background noise or distracting others.


When you mute participants in Webex Events and Webex Training, only you can unmute them. They can't unmute themselves.

  • To mute everyone at once, from the Participant menu, select Mute All or Unmute All.

  • To configure your meeting to mute each participant as they join the meeting, from the Participant menu, select Mute on Entry.

When you're sharing, click Mute Me on the Meeting Controls Panel at the top of your screen to mute your microphone.

You can also press *6 on your video device to mute or unmute yourself.