Bots in Webex

Bots can help to extend the functionality in Webex to include a third-party app. You can add bots to Webex spaces and interact directly with the third-party app from the space. When you've added the bot to the space you can send a help message to the bot and the response includes the commands that the bot supports.

You can add a bot to any type of space. Add a bot to your project space with other people and interact directly with the third-party app in your space. Or you can create a space with just you and the bot to interact with the third-party app.

The Cisco Webex App Hub contains a catalog of bots and apps developed by Cisco and third-party developers.

Cards in Webex

Bots can present information within Webex in various ways. However, using cards makes it easier for users to interact directly with the bot’s response to a command. You can select from drop-down menus, use buttons, and even use text fields to update and gather information.

For more information on the cards framework, see https://developer.webex.com/blog/new-buttons-cards.

You can report any issues on the bot with cards to devsupport@webex.com

Add the Smartsheet Bot

You can add the Smartsheet bot to any Webex space.

1

Go to Messaging and choose a space to add the Smartsheet bot.


 

You can also create a new space with just the Smartsheet bot.
2

Choose People, click Add People and enter the Smartsheet bot name: smartsheet.bot@webex.bot.

3

Click Link Smartsheet Account, sign in with your Smartsheet account information and choose an authorization name.

4

In the Webex space enter help and send the message.


 

If you’re in a group space, you’ll need to mention the bot directly by typing @smartsheet help.

Manage Smartsheet Notifications

You can create new notifications or manage existing notifications for changes to be notified right within Webex.

1

In the space with the Smartsheet bot, enter help and send the message.

2

Click Manage Notifications and the bot will return a link to manage notifications from your browser. Select a notification type or edit an existing notification:

3

Enter a name for your notification, choose your authorization, and configure the remaining notification settings.
4

Customize which notification triggers for Sheet Updated notifications

Find a Sheet

You can search for sheet details using the Smartsheet app.

1

In the space with the bot, enter help and send the message.

2

Click Find Sheet and type in which sheet you’d like to search for.

When you find the sheet, you’ll be able to quickly add a comment, share the sheet with others, or add a row to the bottom of the sheet.