Basic Call Controls

With Webex Expert on Demand, there are some basic on-screen controls that you can use when you're in a call.

You can change the volume and zoom levels, use the flashlight, view you Wi-Fi status, pause, end the call and take a photo.

  • Zoom—When you're in a call, say Zoom level 1.

    The zoom levels go from 1 to 5.

  • Volume—When you're in a call, say Volume level 1.

    The volume levels go from 1 to 5.

  • Flashlight—When you're in a call, say Flash On.

    Say Flash Off to turn the flashlight off.

  • Network Status—When you're in a call and see a notification for Poor Media Connection.

    This indicates that your Wi-Fi signal has dropped to two bars or fewer.

  • Pause Call—When you're in a call, say Pause call.

    The audio and video for the call is stopped, but the call remains active.

  • Take Photo—When you're in a call, say Take photo.

    The photo is taken on the RealWear HMT, and is automatically added to the Webex Teams space for the active call, and stored in your My Photos folder on the HMT.

  • Terminate Call—When you're in a call, say Terminate call to end the call.

    The RealWear HMT leaves the space.

Share Your Screen

1

In the video call, say Share screen.

2

Say Start now, to start sharing the HMT screen.

If you don't want to see the prompt again, say Don't show again, to check the box.

3

Say Stop sharing, when you're finished sharing your screen.

View a Photo

Photos are stored in the My photos folder on the RealWear HMT. These include photos and screenshots you've taken with the RealWear HMT.

1

Say Navigate home and say My files.

2

Say My photos and to select a photo say Select item and the corresponding photo's number.

Annotate a Photo

1

When you're in a call, say Take photo, then say Annotate to start the annotation.

2

Say Add annotation to view the annotation display screen.

  • Say Move - up/down/left/right to move the cursor.

  • Say Nudge - up/down/left/right to fine tune the cursor position.

  • If you want to change the color or shape of the cursor, say More options, then make your selection.

3

When you're done, say Save annotation, then say Save photo.

Photos are stored in the My photos folder on the RealWear HMT. These include photos and screenshots you've taken with the RealWear HMT.

4

If you want to send the annotated photo to the expert on the call, Say Navigate back twice, then say Send photo.

You'll see a notification, when the annotated photo is successfully sent.

Take a Screenshot

Before you begin

When the remote expert shares their screen to the HMT, you can take a screenshot.

When a screen is being shared, say Take screenshot.

The screen capture is saved in My photos.