Basic Call Controls

With Webex Expert on Demand, there are some basic on-screen controls that you can use when you're in a call.

You can change the zoom, use the flashlight, view your Wi-Fi status, pause, end the call and take a photo. You can also open the control options menu to change the focus, exposure and volume levels.

  • Zoom—When you're in a call, say Zoom level 1 to zoom on the screen shared by the remote expert.

    The zoom levels go from 1 to 5.

Once zoomed in, you can then pan around the screen using your head movements.

  • When you're in a call, say Show Controls to open the control options menu.

    Choose from:

    • Focus— say Manual Focus. The camera is in auto focus mode by default.

      Selecting Manual Focus displays 9 focus points. Say Focus Point 1-9 to focus on a particular area. Say Hide Focus Points to hide them from view.

      Say Show Controls, and then say Auto Focus, to return to auto focus mode.

    • Volume—say Volume level 1.

      The volume levels go from 1 to 5.

    • Exposure—say Exposure level 1.

      The exposure levels go from 1 to 5.

    • When you've made your selection, say Hide Controls to close the menu.

  • Flashlight—When you're in a call, say Flash On.

    Say Flash Off to turn the flashlight off.

  • Network Status—When you're in a call and see a notification for Poor Media Connection.

    This indicates that your Wi-Fi signal has dropped to two bars or fewer.

  • Pause Call—When you're in a call, say Pause call.

    The audio and video for the call is stopped, but the call remains active.

  • Take Photo—When you're in a call, say Take photo.

    The photo is taken on the RealWear HMT, and is automatically added to the Webex space for the active call, and stored in your My Photos folder on the HMT.

  • End Call—When you're in a call, say End call to close out the call.

    The RealWear HMT leaves the space.

Share Your Screen

When the HMT user is in a video call with 3 or more people, they can stream their video to all experts on the call as a shared screen. This is useful when all experts need to see the HMT video, regardless of who is speaking on the call.

1

In the video call, say Share screen.

2

Say Start now, to start sharing the HMT screen.

If you don't want to see the prompt again, say Don't show again, to check the box.

3

Say Stop sharing, when you're finished sharing your screen.

View a Photo

Photos are stored in the My photos folder on the RealWear HMT. These include photos and screenshots you've taken with the RealWear HMT.

1

Say Navigate home and say My files.

2

Say My photos and to select a photo say Select item and the corresponding photo's number.

Annotate a Photo

1

When you're in a call, say Take photo, then say Annotate to start the annotation.

2

Move the annotation cursor around the screen using your head movements. Say Place to fix the cursor position.

  • To select a different cursor color, say Color, from the menu say the color name, then say Close Color to exit the menu.

  • To select a different cursor shape, say Shape, from the menu say the shape name, then say Close Shape to exit the menu.

  • You can add multiple annotations to a photo. If you are unhappy with an annotation:

    • Say Undo—undo the last annotation

    • Say Discard—discard the annotations

3

When you're finished annotating, say Done, then say Save photo.

Photos are stored in the My photos folder on the RealWear HMT. These include photos and screenshots you've taken with the RealWear HMT.

4

If you want to send the annotated photo to the expert on the call, Say Share.

You'll see a notification, when the annotated photo is successfully sent.

Take a Screenshot

Before you begin

When the remote expert shares their screen to the HMT, you can take a screenshot.

When a screen is being shared, say Take screenshot.

The screen capture is saved in My photos.