Assign phone number to a user and workspace

Assign phone number to a user

1	From the customer view in https://admin.webex.com, go to Management > Users.
2	Choose a user you want to assign a number to and click Calling.
3	In the Numbers section, under Directory numbers, click to add a secondary number.
4	Choose a phone number from the drop-down. You also have the option of assigning an extension. If a number is already assigned to the user, any additional number added to the user is added as a secondary number. You can add 1 primary number and up to 10 secondary numbers to a user.
5	(Optional) Toggle on Distinctive Ring Pattern and choose a ring pattern for this number. The distinctive ring pattern helps to identify calls coming from specific phone numbers.
6	Click Save. Directory numbers are displayed as a complete list within the numbers section. Clicking a number allows you to view and modify the specifics of that number and delete. The number will no longer transfer to this user.

Ensure workspaces have a professional license assigned. To find out more about the features that are available with workspace licenses, see Features available by license type for Webex Calling.

From the customer view in https://admin.webex.com, go to Management > Workspaces.

Choose a workspace and click the Calling.

In the Numbers section, under Directory numbers, click to add a secondary number.

A primary number is assigned when creating the workspaces.

Click Add numbers to add the secondary numbers.

Choose the phone number, extension, or both.

For a secondary number, a phone number is mandatory and the extension is optional.

If you're a location administrator, only the phone number and extension pertaining to your assigned locations appear.

(Optional) Toggle on Distinctive ring pattern and choose a ring pattern from the drop-down.

The distinctive ring pattern helps to identify calls coming from specific phone numbers.

Click Save.