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Webex Audio support
In this article
Feedback?Webex Audio (hybrid audio) provides flexibility for attendees to join an audio conference using their computer (VoIP) or a phone. There are no meeting-level options to enable or disable this feature; it's available when Webex Audio is available within a meeting.
Webex Audio supported platforms and services
Features such as muting and unmuting, icons, and active-talker notifications operate identically for attendees. Attendees may transition at any time from using their computer to phone or phone to computer. Attendee status and the mode that they're using to connect to the conference can be seen in the Participant list.
Webex Audio (hybrid audio) is supported on the following services and platforms:
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Support for Webex Audio (Hybrid Audio) |
Windows |
Mac OS X |
Linux and Solaris |
iOS |
Android |
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Webex Meetings |
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Webex Training |
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Webex Events |
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Webex Support |
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Webex Audio feature support
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Feature |
Description | Webex Meetings | Webex Events (classic) |
Webex Training |
Webex Support |
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Webex Teleconference |
Audio options are integrated into online sessions:
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Audio broadcast |
One-way audio, for meetings where attendees only listen. A host speaks by using a microphone connected to their computer. |
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Integrated Voice-over-IP (VoIP) Audio |
Instead of using a telephone, use a computer to send the audio over the Internet. |
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Personal Conferencing |
Personal Conferencing allows users to start an audio conference and then optionally expand the meeting to include an online meeting, including video conferencing. A Personal Conferencing account can have up to three sets of access numbers (host and attendee access codes). To sign up for a Personal Conferencing account, go to the My Webex tab and select Personal Conferencing. |
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Other Teleconference Service |
Use a third-party teleconference service. |
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Webex Audio feature comparisons
| Feature | Description | Audio Broadcast (Events Only) | Webex Audio | Integrated VoIP (VoIP Only) | Personal Conferencing |
|---|---|---|---|---|---|
| Conference size | How many attendees can attend a session | 3000 for Webex Events (classic) that support 3000 attendees 1000 for Webex Events (classic) that support 1000 attendees | Up to 1000 on telephone and up to 2000 on Webex VoIP for Webex Events (classic) that support 3000 attendees Up to 1000 on telephone or up to 1000 on Webex VoIP for Webex Events (classic) that support 1000 attendees |
1000 for Webex Meetings 3000 for Webex Events (classic) that support 3000 attendees 1000 for Webex Events (classic) that support 1000 attendees 1000 for Webex Training | 500 attendees |
| Multiple speakers | How many active speakers there can be in the conference | Only hosts, presenters and panelists can speak | No limitations | No limitations | No limitations |
| Entry and exit tones | Webex can play a sound when attendees join and leave the session When using the Webex Audio option, if the Announce Name feature is selected, those joining using the Use computer for audio option don't get the option to record and announce their name. | No | Yes | No | Yes |
| Mute on entry | Automatically mute attendee microphones when they enter the session | N/A | Yes | Yes | No |
| Automatically start the audio conference | Start the audio when an attendee joins the session; If the host hasn't joined, attendees hear a recorded message that informs them that the host isn't present | Yes | Optional | No | Optional |
| Save default settings | Save default audio settings in the My Webex profile to make it easier to start and schedule sessions with preferred settings | Yes | Yes | Yes | Yes |
| Reports | Run reports that show Webex Audio usage |
Yes |
Yes |
Yes |
Yes |
| TCP/UDP support | Webex supports UDP and TCP protocols |
Yes | N/A |
Yes | N/A |
| Support for Webex Audio (hybrid audio) meeting | Webex Audio (hybrid audio) meeting where attendees have the flexibility to join a conference through telephone or desktop-based VoIP. | Yes | Yes | No | N/A |
Webex Audio coverage and restrictions
For more information about Webex Audio coverage and restrictions, refer to the Webex Audio Offering Data Sheet and the Access Restrictions to Webex Toll-Free Numbers.
