You can designate specific phones (hosts) that users (guests) can temporarily sign in to and use as their own phone.

Workspace phones and user phones can be enabled as a hoteling host phone.
If a user is set up with shared lines, speed dials, and/or monitoring keys like BLF and call park, these don’t appear on a host phone when the user is signed in as a guest. Host phones can have shared lines configured, which are then available to all hoteling users.
For workspaces with multiple devices, the hoteling is supported only on the workspace’s primary device.

Allow a workspace device to be used as a hoteling host

1

From the customer view in https://admin.webex.com, go to Management and select Workspaces.

2

Select a workspace to modify.

3

Under Devices, select the device.

4

Under Hoteling, select the toggle to enable.

5

Choose the number of hours the device can be used by visiting guests from the drop-down.

6

Once configured, choose Reboot from the Actions drop-down list. This will apply the softkey configuration after the phone reboots.

You can perform the same configuration by navigation to Management > Devices where you get the list of both workspace and user devices.

Allow a user device to be used as hoteling host

Before you begin

User's primary device with professional license can only be configured as hoteling host.
1

From the customer view in https://admin.webex.com, go to Management and select Users.

2

Select a user and click the Devices tab.

3

Under Devices, select the device.

4

Under Hoteling, select the toggle to enable.

5

Choose the number of hours the device can be used by visiting guests from the drop-down.

6

Once configured, choose Reboot from the Actions drop-down list. This will apply the softkey configuration after the phone reboots.

Turn on hoteling for a user

Enabling hoteling for a user allows them to work in another space while maintaining the functionality and features of their main desk phone.
1

From the customer view in https://admin.webex.com, go to Management and select Users.

2

Select a user and click the Calling tab.

3

Go to the Between-user Permissions section, and select Hoteling and turn on the toggle.

4

Enter the name or number of the hoteling host in the Hoteling Location search field and choose the hoteling host that you want to assign to the user.

Only one hoteling host can be selected. If you choose another hoteling host, the first one gets deleted.

If you're a location administrator, you can assign only the hoteling host pertaining to your assigned locations.
5

To limit the time a user can be associated to the hoteling host, choose the number of hours that the user can use the hoteling host from the Limit Association Period drop-down.

The user will be logged out automatically after the chosen time.

An error message is displayed in the screen if the limit association period specified for the user exceeds the limit association period of the chosen hoteling host. For example, if the hoteling host has a limit association period of 12 hours and the user's limit association period is 24 hours, an error message is displayed. In such cases, you need to extend the limit association period of the hoteling host if more time is needed for the user.

6

Click Save.

A user can also search, and locate the hoteling host they want to use from the User Hub. For more information, see Access your calling profile from anywhere.

Want to see how it's done? Watch this video demonstration on how to configure hoteling in the Control Hub.