We wanted to expand the capabilities of our devices and make them into multiactivity devices which can cover all the needs in your workday. With this in mind, it was important to renew our user experience. One of the core changes is the operating system's ability to run multiple apps at the same time. You can easily switch between a web app, whiteboard, and your ongoing meeting.

RoomOS 11 experience is supported on Webex registered devices and devices that are linked with Edge for Devices with cloud-managed software upgrade enabled.

RoomOS 11 experience is not supported on:

  • Room USB

  • Webex on Flip

  • Room Panorama

Get familiar with RoomOS 11

The homescreen is your starting point, from where you'll access all the features and functionality your device has to offer. Tap the device's screen to wake it up and see the homescreen. Tap the device name in the upper left corner to see the contact information. Dots under the buttons on the homescreen means there are more buttons off-screen. Swipe to see them.



  • Whether you're in a call or not, you can always access the homescreen and any open apps by swiping up with the bottom handle. This opens the task switcher. If your laptop's connected, its screen appears in the task switcher too. So do any whiteboards you've created in the current session.

  • Tap the Files button to see all the whiteboards you've created on the device, and any other files that are available to you.

  • Some apps open as dialogs. Touch the top edge of a dialog to move it around on your screen. Tap outside an open dialog to close it. To close a full screen app, just swipe up from the bottom of the screen and find the app in the task switcher. Swipe it up to close it.

Open the control panel and device settings

Check on device information and change various settings and options in both the control panel and the Settings menu. You can access the control panel and Settings menu both in and out of call.



To open the control panel, swipe from the right side of the screen, or tap the button on the upper right corner of the homescreen. In the control panel you find things like:

  • Camera controls, selfview settings, backgrounds

  • Microphone options and speaker volume

  • Standby and screen brightness

To open the Settings menu, tap Device settings at the bottom of the control panel. Scroll through the menu to find information about your device, issues and diagnostics, network settings and so on.

Call controls at your fingertips

During a call everything you need is in one place, right at your fingertips: tap the screen to bring up the call controls.



In addition to standard buttons like Mute/Unmute, Record, Start/Stop video, and Leave meeting, all the other controls you need during your call will appear across the bottom of your screen, including:

  • Layout menu. Choose a layout to fit your meeting style.

  • Share. Open the sharing options, choose a source, and start sharing.

  • Participants list.

  • Whiteboard. Start a whiteboard and share it in call.

  • More options. Lock the meeting, Add a participant, open the Keypad.

Find out more

With a Board or Desk Series device you can hold meetings and call people, share content from your laptop, collaborate, and stay connected with your coworkers. Here are some great articles to help you get started:

Get familiar with RoomOS 11

The touch controller's homescreen is your starting point, from where you'll access all the features and functionality your device has to offer. Tap the screen to wake it up and see the homescreen.



  • Tap the device name in the upper left corner to see the contact information.

  • Dots under the buttons mean there are more buttons off-screen. Swipe from the right to see them.

  • The volume controls for your device are on the touch controller's homescreen in the bottom right corner.

Open the control panel and device settings

Check on device information and change various settings and options in both the control panel and the Settings menu. You can access the control panel and Settings menu both in and out of call.



To open the control panel, tap the button on the upper right corner of the homescreen. In the control panel you find things like:

  • Audio settings

  • Microphone options

  • Camera controls, selfview settings

  • Standby

To open the Settings menu, tap Device settings in the control panel. Scroll through the menu to find information about your device, issues and diagnostics, network settings and so on.

Call controls at your fingertips

During a call everything you need is in one place, right at your fingertips. The call controls open automatically when you connect to a call.

You can open the control panel and device settings at any time and return to the call controls without interrupting your call. Tap the arrow button in the left corner of the screen to open and close the controls.



In addition to standard buttons like Mute/Unmute, Start/Stop video, Add, and End call, all the other controls you need during your call appear in one convenient screen, including:

  • Share. Open the sharing options, choose a source, and start sharing.

  • Microphone options. Adjust your microphone settings.

  • Layout menu. Choose a layout to fit your meeting style.

  • Selfview. Move and adjust your selfview.

  • Camera. Choose a camera mode, including the option to adjust the camera manually and save views.

  • Participants list.

Find out more

With a Room Series device you can hold meetings and call people, share content from your laptop, collaborate, and stay connected with your coworkers. Here are some great articles to help you get started: