1

Go to https://settings.webex.com and select Webex Calling.

2

From the Calling User Portal, go to Call Settings.

3

Go to Simultaneous Ring and turn on the toggle.

4

Enter up to 10 phone numbers to ring simultaneously when your phone receives an incoming call.

5

If you don't want these phone numbers to ring when you’re on a call, check the box next to Do not ring when on a call.

6

Check the box next to Answer Confirmation to prompt the call recipient to press a key before being connected.

Use this setting when you want the call recipient to know that the incoming call didn't reach them directly.

7

If you want to set up when these phone numbers ring, toggle on Apply Schedules.

8

Select a predefined schedule from the drop-down list.

If you don’t see a schedule that you want to use for this setting, you can add a schedule on the Schedules tab. For more information, see Create a schedule to apply to call settings.

9

Click Add Schedule to set the following parameters:

  • When—Select the predefined schedule for when you want calls to ring simultaneously from the drop-down list.
  • Calls from—Select to apply simultaneously ring for calls from Any Phone Number or Select Phone Numbers. If you choose Select Phone Numbers, enter the additional details.
  • Ring or Don't ring—Choose whether you want to apply the sequential ring to the calls that fit within these parameters.
10

Click Save.

Your schedule is added to a Ring or Don't Ring table. You can edit or delete schedules from the tables, as needed.


 

Don't Ring takes precedence over Ring.

11

Click Save.

Example

Want to see how it's done? Watch this video demonstration on how to set up the simultaneous ring feature in the Calling User Portal.

1

Sign in to User Hub, then click Settings > Calling > Call settings.

2

Go to Simultaneous Ring and turn on the toggle.

3

Enter up to 10 phone numbers to ring simultaneously when your phone receives an incoming call.

4

If you don't want these phone numbers to ring when you’re on a call, check the box next to Do not ring when on a call.

5

Check the box next to Answer Confirmation to prompt the call recipient to press a key before being connected.

Use this setting when you want the call recipient to know that the incoming call didn't reach them directly.

6

If you want to set up when these phone numbers ring, toggle on Apply Schedules.

7

Select a predefined schedule from the drop-down list.

If you don’t see a schedule that you want to use for this setting, you can add a schedule on the Schedules tab. For more information, see Create a schedule to apply to call settings.

8

Click Add Schedule to set the following parameters:

  • Schedule—Select the predefined schedule for when you want calls to ring simultaneously from the drop-down list.
  • Calls from—Select to apply simultaneously ring for calls from Any Phone Number or Select Phone Numbers. If you choose Select Phone Numbers, enter the additional details.
  • Ring or Don't ring—Choose whether you want to apply the sequential ring to the calls that fit within these parameters.
9

Click Save.

Your schedule is added to a Ring or Don't Ring table. You can edit or delete schedules from the tables, as needed.


 

Don't Ring takes precedence over Ring.

10

Click Save.