How Do I Verify that Wideband or Super Wideband Audio is being Used in a Meeting?

How do I verify that Wideband or Super Wideband Audio is being used in a meeting?

How can I tell if Wideband or Super Wideband audio is being used in my meeting?

Solution:

To verify if Wideband or Super Wideband Audio is being used in your meeting:

  1. Within the meeting window, click on the Help menu, then select Health Checker.
  2. In the Heath Checker window, select Audio & Video Statistics.

    The 'Audio & Video Statistics' window appears
  3. In the Audio & Video Statistics window:
  • If Wideband or Super Wideband Audio is in use, the Voip Codec (Audio) listed will be Opus.
  • If Narrowband Audio is in use, the Voip Codec (Audio) listed will be iLBC.

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