Dial via Office Call Issues in Cisco Jabber

Dial via Office Call Issues in Cisco Jabber

When I make Dial via Office (DvO) calls, the person I call receives a call from my voicemail system or a different number.

 

When you place a DvO call, the person you call can receive a call from your voicemail system or a different number in the following cases:

  •  Your mobile voice network connection is weak. To prevent this issue, check that you have a strong mobile voice network connection before you place a DvO call.
  • You set up your DvO Callback Number with a phone number that is different than your mobile phone number. To prevent this issue, change your DvO Callback Number to your mobile phone number in the Cisco Jabber settings.
  • You do not answer your callback in time and your device is set up with voicemail.

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