Your device comes with RoomOS pre-installed, and updates are installed automatically. Your device automatically checks for new updates:

  • First time you start it up

  • When you reset the device

  • Every 24 hours

By default, the daily updates are set to 12.00-00.30 a.m. your local time.

When there's a new software release available, it may take some days for the update to reach all devices in a distributed manner.

If someone is using the device at the scheduled time, the update takes place when it's no longer in use.

When the software update notice appears, you can:

  • Install the new software by selecting Upgrade now .

Postpone the installation by 6 hours by selecting Postpone .

Wait for the installation to start automatically within 1 minute.

Downloading and installing RoomOS takes about 5 minutes. If you have a slow connection, this could take longer.

If a new software version is available and you want to update the device immediately, go to the device name on the home screen and select Settings > About the device > Software updates .

If you are on a Desk Mini or Board Pro, to open the Settings menu swipe from the right side of the screen, and then tap Device Settings . Then navigate to and select Software updates .