Some features may not be available on all Webex registered devices. You can refer to this article to check which features are supported by your device.

For information on RoomOS software upgrades and software channels, see the RoomOS software upgrades article.

New features and fixed issues specific for Cisco devices for Microsoft Teams Rooms are covered in a separate release note.

Announcements

  • Cisco collaboration devices with Microsoft Teams Rooms are blocked from upgrading to RoomOS June 2024 due to a new Microsoft Teams Rooms app not being ready in time for our release. The Microsoft Teams Rooms app is expected to be ready in time for the RoomOS July 2024 release.

    The latest release for devices running Microsoft Teams Rooms is RoomOS May 2024, devices on stable channel will stay on this software version until the release of RoomOS July 2024.

    Notification in Control Hub regarding these devices can be dismissed, if your devices are already running RoomOS May 2024 no further action is required. Your devices will function as normally and there is no loss of functionality.

  • We've removed support for gesture recognition from our Desk Series devices.

RoomOS October

October 7, 2024

Software version: RoomOS 11.21.1.4 2a8ad5d61cc

Streamlined "save whiteboard" experience

We're updating the save whiteboard work-flow on Board and Desk Series devices in shared workspaces. With this update, the Save button is easier to find and you can save the whiteboard to a user in the company directory and rename the whiteboard, if needed. We're also adding the option to go to whiteboard.webex.com to view all your boards.

Read more about how to use the whiteboard on Board and Desk Series.

Consume manual captions (CART) from Webex on devices

In a meeting on the Webex App, it's now possible for the host of the meeting to enable manual captions, also known as CART - Communication Access Real-time Translations. This allows the host to assign a manual captioner to the meeting who then generates the live captions. On devices, these manual captions will be consumed and shown on screen, if a user turns on captions on the device.

Fixed issues:

  • CSCwm52917 - AmbientNoise Level and Sound Level show as -100 on codec with USB microphone.

  • CSCwm42645 - Table Microphone Pros paired with Codec EQ fail classification in PoE, resulting offline.

  • CSCwm28893 - Codec EQ unexpectedly wakes from standby state with \leaveStandbyMode Reason: Forced from MessageReceived\.

  • CSCwm29005 - Audio Console macro crashes when using Music Mode.

  • CSCwk45916 - Desk Series device incoming media status shown packet loss should default MTU is set to lower than 1500.

  • CSCwm08527 - Camera not going to set default camera position when it wakes up from standby/restarted.

  • CSCwm06237 - Room Navigator in stand-alone mode goes into maintenance mode after upgraded to RoomOS 11.17.

  • CSCwj85377 - After switching MainVideoSource, Codec Pro does not start video after it is stopped.

RoomOS September

September 17, 2024

Software version: RoomOS 11.20.1.7 913a6c7c769

Fixed issues:

  • CSCwm50758 - DSP is not running on SpeakerTrack 60 camera.

  • CSCwm49071 - HTTPFeedback and web engine is failing due to TLS errors.

  • CSCwm51670 - Camera options are not available in Room Types.

  • CSCwm03535 - Codec does not go into standby after Miracast share for Cisco devices for Microsoft Teams Rooms.

September 9, 2024

Software version: RoomOS 11.20.1.5 2d95ec00b03

Enhanced UX for In-Meeting Controls

We've made a significant UX update for all in-call and meeting controls on Board, Desk, and Room Series devices. This update focuses on improving the user experience without altering any of the existing functionalities. All your familiar meeting and calling features remain intact.





On-premises devices will not update to this new UX in September.

Read more about the device's UI in the get started article.

AirPlay Pin in PiP

When pairing to a device with AirPlay, the pop-up showing the pin code took up the entire device's screen. With this change, the AirPlay pin now appears in a small pop-up in the top right of the screen. This means you can focus on what matters and not lose any context as you pair to your device with AirPlay.



Read more about AirPlay configuration and wireless sharing.

Dual screen support with third-party touch screens

A Cisco codec with dual screen support is now able to use one noninteractive screen and one third-party touch screen.

For dual-screen rooms, we strongly recommend that the screen on the right is configured with touch input.

Multiple active screens are not supported.

Read more about third-party touch screen support.

Cisco booking app support for rooms without Webex calendar

The Cisco room booking app now supports ad hoc reservations for spaces like quiet or focus rooms without requiring a Webex calendar setup, storing the booking status directly on the device.

If the quiet room is configured with hot-desking, the room booking app also reflects the status of the person who is signed in and the duration of the booking on an outside panel. A user can sign in from the panel outside the room and book the space in addition to being able to do this from the Desk Series device inside.

A third-party calendar provider can also send calendar events and use Cisco’s room booking as the user interface. This new capability allows all booking workflows through inside or outside room booking panels.

Support for whiteboarding and live annotation in encrypted meetings

Create and collaborate in confidential meetings: we've added support for whiteboarding and annotating in zero-trust, end-to-end encrypted meetings. Whiteboards you create during such a meeting cannot be reopened.

Read more about whiteboarding and annotation on Board and Desk Series devices.

Join Microsoft Teams Meetings hosted by other tenants with VIMT

You can now get the same VIMT user experience and features when joining any Microsoft Teams Meeting hosted by other businesses instead of using WebRTC Direct Guest Join. With this, you can join scheduled meetings from Cisco devices with OBTP using Hybrid Calendar Service or ad-hoc join with Microsoft Teams button.

SIP on-premises registered or third-party devices can manually dial in using a SIP URI. We recommend using macros in these instances.

The Cisco device has to be a trusted device; cloud registered, linked with Edge for Devices, or on-premises registered with TLS certificate SAN matching verified domain.

All VIMT features are supported, except for no lobby bypass into other tenant’s meetings and joining other live events.

Read more about joining Microsoft Teams Meetings.

Updates to microphone support

We now support connecting one Cisco Table Microphone Pro to a Cisco Room Bar.

Fixed issues:

  • CSCwk29492 - RoomOS evaluation for CVE-1999-0524.

  • CSCwm28272 - The standby timer runs out, causing the device to enter standby mode just as a person enters the room, or when someone touches the device, triggering it to exit standby mode.

  • CSCwm26769 - SIGABRT in main: abort_process, transaction_timeout, HdmiPluginBufferPool size is growing.

  • CSCwk72332 - Microsoft webRTC call is failing when dialing to a GCCH meeting.

  • CSCwm11038 - Unable to share content audio in a Webex Meeting unless another device joins the meeting.

  • CSCwk04636 - Web widget not appearing properly.

  • CSCwk23681 - Artefacts seen when downscaling presentation with 4k resolutions to 1080p on a Codec Plus.

  • CSCwk98543 - Device fails to resolve relative/partially-qualified domains.

  • CSCwk71348 - Error in libdrm_nvdc code from Nvidia causing the device to crash.

  • CSCwk70371 - OpenSSH CVE-2024-6387: Potential remote code execution.

  • CSCwk83063 - Dual and triple screen system showing Stack layout as Single screen when sharing content.

  • CSCwk80392 - On-screen display shows system name is appended with a greater than sign >.

  • CSCwk71259 - Room Kit does not come out of standby when user enters the room.

  • CSCwk68566 - Device stuck displaying bootup sequence on monitor after upgrading to 11.16.1.7.

RoomOS August

August 8, 2024

Software version: RoomOS 11.19.1.7 3055d561c16

Improvements to frames experience

Key improvements are:

  • The new framing-aware grouping for 2–4 people, which prevents people to be shown in multiple cells.

  • The new framing for 5–6 participants, limiting the number of cells to 2 for a more stable experience.

This improved feature is available on Board Series, Room Bars, and codecs with Quad Camera.

Read more about frames.

Extended speaker view

Get a front-row seat, wherever you are.

Adaptive speaker tracking and intelligent framing by the Cisco Quad Camera and the Cisco PTZ 4K pan-tilt-zoom camera, capture the active speaker and other in-room participants, even in the largest spaces.



Requirement: Room Kit EQ, Room Kit EQX, or Room Kit Pro, 1 x 4K PTZ cameras, minimum 4–6 x Table Microphone Pro's (depending on room size).

Read more about extended speaker view.

Cross-view with Quad Camera as side-camera

We are extending Cross-view to also support a setup with Quad Cameras as side cameras. Quad Cameras work better for some rooms, such as large meeting rooms.

Supported with Codec EQ and Codec Pro.

Read more about cross-view.

AI postmeeting summaries for Webex Meetings

Turn on AI meeting summaries during the meeting on your device to generate an AI post meeting summary with action items after the meeting ends.

Hosts and cohosts can view this meeting summary in their email or Webex App. Only a host or cohost can start and stop the meeting summary. The setting for this can be changed to ‘anyone’ by host, cohost, and administrators.

Note: Available in Webex Suite meetings only – not available on legacy Webex Meetings.

Read more about AI postmeeting summaries.

Improved docked notifications on devices

Previously, in meetings on your device, the docked notifications for mute, stop video, and volume off can cover important content on the right side of your screen, especially when the chat or embedded apps panel were open. To address this, these three docked notifications have been moved into the Meeting Information Center on the top right of your screen. This is where you would see the 'record' or 'locked meeting' icons.





In stacked layout and when someone is sharing content, the Meeting Information Center moves down, just below the filmstrip, to avoid covering anyone in the meeting.

AV1 codec for better quality content sharing

The AV1 codec improves quality by being more effective at lower bandwidths. It is the default content codec in Webex Meetings. With this update, the latest generation of Cisco devices can receive content in AV1 format from the Webex App.

Sending content in AV1 is not possible currently. Older generation devices will receive transcoded content in H.264 format.

Move other participants to stage layout option

Meetings by default use the grid layout, providing equity and equally sized participants. However, in some meetings you want to focus in on one or a few participants, for example in an all hands or presentation. By introducing move to stage, we allow device users to select the participants they want to pay extra attention to.

Available in Webex Meetings. This phase does not include the ability for devices to "sync my stage to everyone" nor receive a synched stage from another meeting participant.

Read more about move to stage.

ThousandEyes extended support

ThousandEyes agent on devices is now supported for WebRTC interop meetings and in on-premises Unified CM deployments.

Read more about ThousandEyes integration for RoomOS devices.

Improve HTTP Proxy support

We're making the following improvements to the HTTP proxy:

  • All HTTP(S) traffic now uses a common helper for HTTP proxy support, which means we can change our HTTP proxy protocol implementation without updating each individual service.

  • Adding a configuration to specifically use basic authentication to the proxy. When this is set we include the authentication header in the initial request instead of waiting until we are challenged with a 407, saving an HTTP round trip between RoomOS and the proxy.

  • Adding support for HTTPS with certificate based mutual TLS authentication to the proxy.

Joining Zoom meetings with alternative domains

Zoom users can now select a different domain than the default to join their meetings by selecting the preferred location from a drop-down list when they dial into a meeting.

Read more about joining Zoom meetings.

Zoom UI from SIP dialing

You can now get Cisco's Zoom UI even when placing the Zoom call as a SIP address from the calling app or with xCommand Dial.

Default value for minimum TLS version changed

Default value changed from TLSv1.1 -> TLSv1.2 for

  • Web engine

  • SIP

  • https server/nginx

xConfiguration SIP MinimumTLSVersion
xConfiguration WebEngine MinimumTLSVersion
xConfiguration NetworkServices HTTPS Server MinimumTLSVersion

This change applies to SIP and HTTPS client and server.

If you see an error containing a variation of “no protocols available” in your client logs, we encourage you to upgrade your client. An example from a curl log: “error:0A0000BF:SSL routines::no protocols available”

Fixed issues:

  • CSCwk71259 - Room Kit does not come out of standby when a user enters a room.

  • CSCwj36857 - Trying to set custom branding in Control Hub crashes devices as URL is too long.

  • CSCwk66170 - Wallpaper image is mirrored with Hebrew and Arabic as UI language.

  • CSCwk27825 - Overlapping images when using multiple displays.

  • CSCwk66023 - Crash in main application on boot causes the device to go into maintenance mode.

  • CSCwk58937 - Space added when entering numbers from the "Join Webex" button.

  • CSCwk53692 - Device reboots during a call.

  • CSCwk37411 - Zoomed in content and video in Google Meet meetings.

  • CSCwj67558 - Custom background not updating with multiple screens after upgraded to RoomOS 11.14.

  • CSCwk28201 - Crash with signature: SIG_MESSAGE_TIMEOUT - timeout in xfsm event handling due to large conference.

RoomOS July

July 23, 2024

Software version: RoomOS 11.18.1.8 8dc7b79ed48

Fixed issues:

  • CSCwk72332 - Microsoft WebRTC call is failing when dialing GCCH meeting

  • CSCwk71259 - Room Kit does not come out of standby when user enters room

July 8, 2024

Software version: RoomOS 11.18.1.6 88e19d15753


You may see the following configuration change on a device's History page in Control Hub. This configuration doesn't have any effect on the device and can be ignored.

Configuration name: Webex > Provisional Activation Service

Value change: Disabled (Default) - Enabled

Hot-desking for Board Series

Hot-desking is now available for Board Series devices, previously only available on Desk Series devices.

Hot-desking on Board Series operates similarly to Desk Series but includes user interface adjustments that are tailored for the Board's form factor. Sign-in is only supported with a QR code. Upon sign-in, users get access to their individual calendars, personal whiteboards, and call history. For this functionality to be available, the workspace scheduling type needs to be set up as hot-desking.

We've added the ability for administrators to set a maximum booking duration for the hot-desking sessions.

We've also added a new configuration that would require users to sign in before they can use the whiteboarding feature on the device. This change allows administrators to add this if it is required by company policy.

Supported devices: Board 55S/70S/85S, Board Pro 55/70, and Board Pro G2.

Read more about hot-desking configuration and use.

Updates to microphone support

We're enabling audio over IP using the AES67 protocol for Board Pro and Board Pro G2. This means that you can connect Shure and Sennheiser microphones digitally to our devices.

We're extending the Cisco Table Microphone support on Board Pro to up to 8 microphones. AV integrator license is required.

Read more about:

ThousandEyes support for Webex Calling

ThousandEyes now tracks also 1-to-1 calls with Webex Calling on devices.

Read more about ThousandEyes integration for RoomOS devices.

Configuration to disable notifications about degraded call quality

By default, Cisco devices give an on-screen notification if bad network conditions are detected. This can give end-users a warning and manage expectations for why the quality might be reduced.

This setting allows admins to disable this notification if it is undesired.

xConfiguration Conference Diagnostics DegradedQualityNotifications

Value space: <Off, On>

Default: On

DialCode parameter added to xCommand Zoom Join

We've added a new DialCode parameter to the xCommand Zoom Join command.

Not supported on personal mode devices.

xCommand ZoomJoin

DialCode: String(0, 255)

When provided, it will be added on the end of the authority host like so: <meetinglD.< passcode>.<options>.<hostkey>..<dialcode>@zoomcrc.com

If the DialCode is not provided, the trailing .<dialcode> is omitted from the uri.

The meeting number of the zoom meeting. Typically provided in the calendar invite or in the meeting link.

Annotation in zero-trust end-to-end encrypted meetings

Annotation is now available in zero-trust end-to-end encrypted meetings.

Fixed issues

  • CSCwk70371 - OpenSSH CVE-2024-6387: Potential remote code execution

  • CSCwk37411 - Zoomed in content and video in Google Meet meeting.

  • CSCwk17712 - Tap the Share button twice to share in a call.

  • CSCwk14482 - Far-end sees a frozen image when video is turned off.

  • CSCwk27287 - HDCP protected video does not show on systems with internal panels.

  • CSCwj91391 - Miracast high motion video sent with low fps to remote participants.

  • CSCwk27825 - Overlapping images when using multiple displays.

  • CSCwk18342 - NTP mode has been changed to "Off" on Webex Edge for devices linked devices.

  • CSCwk17412 - Miracast clients fail to connect due to long SystemUnitName.

  • CSCwk22469 - Companion Mode system is acting as if it is not in Companion mode.

  • CSCwk06518 - The custom macro buttons flashing when leaving Standby mode.

  • CSCwk24443 - Diagnostics for Push/Update with in-room booking enabled should be deleted.

  • CSCwj81860 - No video sent from device in a Google Meet meeting.

RoomOS June

June 12, 2024

Software version: RoomOS 11.17.1.9 8a1fc471c9a

New standby level for Board Pro and Board Pro G2

This feature allows our video conferencing devices to be in the correct power consumption range for each of the new standby power requirement level definitions.

Read more about standby and low power behavior on devices.

Updated Settings menu

The Settings menu on the device's integrated UI and touch controller is updated to align with the device's visual style.

Read more about the Settings menu.

Fixed issues

  • CSCwk18342 - NTP mode has been changed to "Off" on devices linked with Webex Edge for devices.

  • CSCwk27825 - Overlapping images when using multiple displays.

  • CSCwk22469 - Companion mode system is acting as if it is not in companion mode.

  • CSCwj81860 - No video sent from a device to Google Meet meeting.

  • CSCwk06518 - The custom macro buttons flashing when leaving Standby mode.

  • CSCwj33297 - WebRTC provider availability shows as unavailable when RoomType is set for Classroom.

  • CSCwj71274 - Text in right-to-left languages showing incorrectly on meeting dashboard.

  • CSCvy01282 - Quad camera is unable to save maximum zoomed-in preset position.

  • CSCwj75879 - Failed to reload webserver after HTTPS automated certificate renewal.

  • CSCwj71239 - Codec Pro enters maintenance mode after registering eight microphones with AES67.

  • CSCwi60447 - Local content share is distorted when sharing 4K content through HDMI input 3 on Codec Plus.

  • CSCwh84165 - Duo stealing presentation with direct share does not work as expected in a meeting.

  • CSCwi60054 - 802.1x EAP-TLS certificate validation.

RoomOS May

May 13, 2024

Software version: RoomOS 11.16.1.7 81e0063ac75

Check in and out of meeting rooms

A significant percentage of meetings result in a ghost meeting, meaning no one shows up and the meeting resources are wasted during the booking. To alleviate this problem, the users who booked the meeting can check in to the meeting when arriving to the room. If no one arrives for the booking and check ins, the meeting room releases the booking and the room is free for use.

Check in and out is available on shared bookable devices and standalone Room Navigator

Read more about configuring room booking inside a room and outside a room.

See people's reactions in their video stream

We all know reactions are one of the best ways to gauge the engagement of your audience in a meeting. With this update, when people who are in your meeting video grid on screen send a reaction into the meeting, that reaction appears on the bottom right of their video stream. Similarly, if someone raises their hand, it will appear in their video and persist until it's addressed.

Read more about reactions in meetings.

Screen lock on Board and Room Series when used as personal devices

With a personalized 6-digit PIN on a personal mode device, you can keep your private information safe. Sensitive data like calendars, call records, and whiteboards remain inaccessible when the device is locked, while meeting notifications are delivered without subjects.

Read more about PIN lock on personal devices.

VU meter on device web interface

We've added a VU meter on the device web interface which shows the signal level for USB, IP, and analog microphones. You can find it at Settings > Audio and Video.

Resolution control

With the new resolution control, you have the ability to set a maximum resolution for video input connectors on your devices.

Set a preferred maximum resolution for devices to avoid unnecessary upscaling and get exactly the quality you intended. Setting a preferred maximum resolution prevents automatic 4K sharing which can result in poor video quality.

xConfiguration Video Input Connector [n] MaxResolution

Valuespace: <1920_1080_60, 3840_2160_30>

Default value: 3840_2160_30

Selectable USB mode

You can to select the USB-C port to use either USB2 or USB3 mode depending on the type of cable you have connected to it. You must reboot the device for the configuration to take effect.

xConfiguration SystemUnit Hardware USBC[n] Mode

Valuespace: <USB2, USB3>

Default value: USB3

Available on: Cisco Desk, Desk Mini, Room Bar, Room Bar Pro, Room Kit EQ

Change in RTP Port configurations

From RoomOS May (11.16) separate configurations controlling port ranges used for media in Webex and Webex Optimized calls will be introduced:

xConfiguration RTP Audio Ports Range Webex Start
xConfiguration RTP Audio Ports Range Webex Stop
xConfiguration RTP Video Ports Range Webex Start
xConfiguration RTP Video Ports Range Webex Stop

Default values are:

  • Audio: 52050-52099

  • Video: 52200-52299

Existing port range configurations now only control port ranges for media in SIP and H323 calls:

xConfiguration RTP Ports Range Start
xConfiguration RTP Ports Range Stop
xConfiguration RTP Video Ports Range Start
xConfiguration RTP Video Ports Range Stop 

Their default values 2326-2487 are unchanged.

If you require media in Webex Optimized calls to originate from the same source ports as for SIP/H323 calls, the Webex port range configurations need to be set to the desired range from Control Hub.

Fixed issues

  • CSCwj57903 - Diagnostic warning for CloudConfigurationWriteback does not automatically clear.

  • CSCwj61027 - The “Call is encrypted” notification has not been ported from RoomOS 10 to RoomOS 11.

  • CSCwj43399 - UI Extension button presses no longer trigger action events.

  • CSCwj61103 - Crash when a Webex Edge for devices linked device is switched over to Webex cloud registration.

  • CSCwj07947 – Quad Camera with extended range jumps around to inanimate objects.

  • CSCwj27412 - Available room shows as unavailable when Room Navigator is using Simplified Chinese.

  • CSCwj60618 - Layout failed to update correctly on a triple screen system in CMS multistream call.

  • CSCwd79011 - Blue missed call bubble no longer showing for personal mode devices.

  • CSCwj02649 - Webex Edge for devices linked device accepts proximity call control setting from CUCM even though Control Hub configuration is enabled.

  • CSCwj32897 - Room 70 G2 has muffled sound from speaker.

  • CSCwj15157 - "Camera Still in Use" UI is not at the expected position when calling from a laptop.

  • CSCwi43440 - Device with Webex Calling enabled is not showing PSTN number next to the Workspace name.

  • CSCwj17618 - Display Name on Webex Calling enabled device not displaying correctly.

  • CSCwj36857 - Trying to set custom branding causes device to crash.

  • CSCwj26364 - Custom UI web widget does not show up.

RoomOS April

May 8, 2024

Software version: RoomOS 11.15.1.8 08c1fed621a

Fixed issues
  • CSCwj67558 - Devices with more than one screen connected don't update the custom background before next reboot.

  • CSCwj93803 - An ICMP Packet Too Big message can trigger an undesired change in video MTU size.

April 11, 2024

Software version: RoomOS 11.15.1.6 ab740596da6

Pointing and annotation on wireless content shares and outside meetings

We're extending the functionality of the recently released pointing and annotation on wired content shares in-meeting. You'll be able to point and annotate on wireless content shares (Miracast/AirPlay) in meetings as well as outside meetings on all content share types.

Read more about live annotation.

Move participant to screen

In large meetings, the most important participants for you might not be visible in the video layout. With this feature, meeting participants can customize their view to have their most important coworkers in view.

Localized audio announcements for in-meeting recordings and the Webex Assistant

If you choose to enable audio announcements in Control Hub for either the Webex Assistant or Network-Based Recordings, you will now get a localized audio announcement.

Find more information on how to turn on these audio announcements in the following admin articles:

These announcements are off by default. Administrators can enable them in Control Hub. The announcements are available for both Webex App and device users in Webex Meetings.

Presenter tracking on Room Bar Pro

Presenter tracking is now supported on Room Bar Pro when connected to a PTZ camera.

Read more about setting up presenter tracking.

HTTP/S traffic to TMS will always use the configured HTTP proxy on the system

When RoomOS has an HTTP proxy configured (xConfiguration NetworkServices HTTP Proxy), some outgoing HTTP/S requests will still explicitly not use that proxy but always go directly to the destination. Examples are CUCM provisioning traffic and Macro requests when xConfiguration HttpClient UseHttpProxy: Off. Until now, most of the requests related to TMS provisioning has also done this. Starting with this release all TMS related HTTP requests will use the system proxy.

For deployments with TMS on the local network plus Webex Edge for Devices through a network proxy this will change how RoomOS connects to the TMS. We recommend using a PAC file containing a DIRECT match for the TMS addresses.

Improved audio for shared content

We'll deliver higher fidelity audio for content shared in Webex Meetings.

Support for Cisco Board Pro G2

We have added support for Cisco Board Pro G2. Read more about the product details in the datasheet.

Fixed issues

  • CSCwj61103 - Crash when a Webex Edge for devices linked device is switched over to Webex cloud registration.

  • CSCwj38619 - SSH daemon fails to create keys if key type is configured to ed25519.

  • CSCwj07947 – Quad Camera with extended range jumps around to inanimate objects.

  • CSCwj27412 - Available room shows as Unavailable in Simplified Chinese on Room Navigator in room booking mode.

  • CSCwi99733 - Device should raise alert if gateway is not configured.

  • CSCwj12494 - Kanji characters are displayed as Chinese characters on UI.

  • CSCwi89590 - PresenterTrack not working when Camera mode is changed to Group or Speaker.

  • CSCwd42813 - DNSSEC configuration setting is enabled despite the device configuration.

  • CSCwj04253 - Room Kit can't display HDMI input from a HP G9 laptop with a 7.5M HDMI cable.

  • CSCwj19419 - When using share.webex.com, the device never gives up waiting for the share.

  • CSCwh19867 - Switching camera from touch controller doesn’t auto-change camera in app when using USB-passthrough.

  • CSCwi74302 - "InternalError: stack overflow" when saving a macro with Transpile:True.

  • CSCwi85696 - On Room Navigator, the day in recent calls might not match actual day.

  • CSCwi90589 - When set to hidden, meeting title doesn’t update after the device language is changed.

  • CSCwj02277 - Devices are unable to join Webex Webinars as nothing happens after entering the Panelist Pin.

RoomOS March

March 6, 2024

Software version: RoomOS 11.14.1.5 1bf4e96858f

Cross-view

Cross-view is an AI-driven feature that gives you the best view of your meeting. By analyzing the room activity, recognizing speakers and tracking where people are facing, RoomOS automatically chooses the best camera angle throughout the meeting. This way, remote participants can see facial expressions and are included even when the discussion is happening across the table.



All intelligence related to camera switching and control is run locally on the RoomOS device.

Requirements: Room Kit EQ with a Quad Camera or Room Kit EQX, 2 x 4K PTZ cameras, minimum 3 x Table Microphone Pro's (depending on room size). With more than three microphones, you also need an AV integrator license.

Improvements in experience and quality can be expected with future releases.

Read more about how to set up cross-view.

Refresh and branding for room booking

Room booking will be updated to feature a modern and stylish design that accommodates potential customization. It enhances visualization of room availability through state dependent backgrounds using our official background. With this update, users can edit the name of a booking when booking an ad hoc meeting.



You can customize room booking Room Navigators in your workplace with unique backgrounds, logos, and LED colors.

Read more about how to set up a Room Navigator as a room booking device and how to book a room.

Premium video quality on Cisco collaboration devices in Webex Meetings

Now devices can render higher quality video streams in a Webex Meetings and make better use of pixels on 4K displays. Cisco devices support decoding and displaying up to 4K pixels in a Webex Meeting across 1, 2, or 3 screens. For example devices can to render 5x1080p video streams up from 2 and 12x720p video streams up from 4 with bandwidth set at 20Mbps.

Requirements: Set maximum bitrate to 10-20Mbps

Supported devices: Room Bar Pro, Room Kit EQ/EQX, Room Bar, Desk Pro, Board Pro, Codec Pro, Room Panorama

Read more about bandwidth management on devices.

Visual watermarking on devices

When enabled in Control Hub, visual watermarking persists across all meetings in the organization giving you a secure peace of mind. When you join a meeting on a shared or personal mode device or laptop, you can see the visual watermark with your details across all meeting content.

Watermarking can be used for security reasons when sensitive content is being discussed in a meeting.

Administrators can adjust watermark opacity or add the meeting number in the watermark.

This feature is off by default. To enable, administrators will need to turn on the feature in Control Hub. The functionality to enable in Control Hub will be available by March 20th.

Read more about enabling and use of visual watermarking on devices.

"No audio connected” indicator in meetings

In a Webex meeting on a Cisco device, you now get a little more clarity on the audio status of certain participants. If someone chose to not connect their audio as they joined the meeting, you can clearly see this on your device in both the participant list and name label in their video stream.

Camera presets on Board and Desk Series

Across the portfolio, you can now make camera presets. This allows setting camera angle and zoom, and saving, recalling and editing presets.



Read more about adjusting camera settings manually.

Control of 3rd party peripherals over serial port interface

You can set up your Board, Desk, or Room series device to control third-party peripherals, such as displays, video switches, projectors, or other, through a serial connection. There is a separate set of configurations and commands that apply to outbound serial control.

You must connect to a USB-A port on the device using a USB-to-Serial dongle. We have mainly tested this feature using dongles with the FTDI chipsets, but other USB-to-Serial dongles should also work.

You cannot use the built-in serial port on Codec Pro based devices or the micro-USB maintenance port on other devices.

Not supported on: Board 55/70, Board 55S/70S/85S, Room 55 Dual, Room 70, Room 70 G2, and Room 70 Panorama

Read more about controlling third-party peripherals through serial port.

Fixed issues

  • CSCwj43399 - UI Extension button presses no longer trigger action events.

  • CSCwi74302 - "InternalError: stack overflow" error when trying to save a macro from Control Hub.

  • CSCwi85696 - On Room Navigator, the day in recent calls might not match actual day.

  • CSCwj02277 - Devices are unable to join Webex Webinars. Nothing happens after entering the panelist pin.

  • CSCwj03077 - Reset due to logcollector process.

  • CSCwj06217 - Video not scaling on the screen after manually toggling resolution.

  • CSCwi80593 - Booking requested notification shown when it is not supposed to.

  • CSCwi86352 - Share button disabled on Room Navigator during a call.

  • CSCwi71784 - Issue with the touch panel share screen when upgraded to RoomOS 11.11.1.

  • CSCwi75956 - After upgrading to RoomOS 11, touch panel connected to a Board is vertically and horizontally mirrored.

  • CSCwi69537 - Crash during a call or meeting on Codec Plus based systems.

  • CSCwi96959 - People count remains 0 when the device is in Standby state, and someone comes in to the room.

  • CSCwi56754 - Share sources button doesn’t show up on Room Navigator after coming out of standby mode.

  • CSCwi76512 - Devices that don't support Microsoft Teams Rooms fail to show macros with error “Macros are not available in Microsoft Teams Rooms only mode. Register with Webex to get access to macros.” after upgrade.

RoomOS February

February 14, 2024

Software version: RoomOS 11.13.1.5 2f1a43e2808

Manually choose a camera lens

The device switches between camera lenses based on the activity in the room. We're adding the option to manually select and control any of the device's integrated cameras. You can also create presets for a specific lens.

Selection of a camera lens is available under the manual camera control menu on the following devices: Room Bar Pro, Room Kit EQ, Room Kit EQX, Room Kit Pro, Room Kit Plus, Board Pro, and Room Panorama.

Read more about adjusting camera settings manually.

Embedded apps as shared content

Sharing web applications, such as 3rd party whiteboards, Slido, and timer app, has been available only for Board and Desk Series devices. These shared apps are now also visible on Room Series devices similar to other shared content. You can use the Webex App to interact with the shared app. If both a screen and an embedded app is shared simultaneously, the last share started is shown on the Room Series device.

Read more about sharing embedded apps in a meeting.

Fixed issues

  • CSCwi86352 - Share button disabled on Room Navigator during a call.

  • CSCwi69537 - Crash during a call or meeting on Codec Plus based systems.

  • CSCwi43440 - Device with Webex Calling is not showing PSTN number next to the workspace name.

  • CSCwi61838 - Presentation through HDMI flickering on Board 70S.

  • CSCwi57425 - Proxy error diagnostics do not clear after improved HTTP proxy support is enabled.

  • CSCwi70468 - Contrast on screen or on HDMI out is increased when selfview is on.

  • CSCwi59976 - Google Chromium WebRTC heap buffer overflow vulnerability (CVE-2023-7024).

  • CSCwi46092 - Device is not going to sleep when using Miracast in meeting.

  • CSCwi40812 - USB-C passthrough call on Room Kit EQ has microphone muted even when xConfiguration Audio Input Microphone[1..3] VideoAssociation MuteOnInactiveVideo is set to On.

  • CSCwi30600 – Far-end not able to hear content audio shared from a multi-screen system in a transcoded call.

  • CSCwh77757 - Device crashes when joining a Microsoft Teams call.

  • CSCwi73229 - Classroom mode not switching between PresenterTrack (Stage) and SpeakerTrack (Audience).

  • CSCwi40692 - Device reboots when running xCommand Systemunit SoftwareUpgrade with URLs longer that 266 characters.

RoomOS January

January 25, 2024

Software version: RoomOS 11.12.1.6 6c205f3b2e5

Simplified configuration of AirPlay

We've simplified the AirPlay configuration for administrators working with enterprise networks.

Read more about AirPlay configuration.

Invite by email to any Webex meeting

The invite by email option is now available for all Webex meetings. This allows you to add people to an ongoing meeting by sending an email which is useful when you want to invite someone outside your organization. In an ongoing meeting, tap the Add button and send an email invitation directly from the device.



Read more about adding participants to a meeting.

Support for Wi-Fi diagnostics in ThousandEyes agent

We’ve added support for Wi-Fi diagnostics in ThousandEyes agent for RoomOS devices.

Read more about ThousandEyes integration for RoomOS devices.

Visual update of devices meeting lobby

We've updated the meeting lobby for our devices to align with the new RoomOS UI.

Fixed issues

  • CSCwh62267 - Device reboots with Keyspan USB-to-serial adapter.

  • CSCwi70468 - Contrast on screen or on HDMI out is increased when selfview is shown.

  • CSCwc30289 - Chinese (simplified and traditional) and Japanese keyboard search not working as expected when using a web app on a device.

  • CSCwi39019 - Crash in camera head detection while in a call.

  • CSCwi70613 - Touch 10 might hang on Establishing Connection during pairing when it should show login page.

  • CSCwi38979 - Room Navigator in controller mode ends up in an incorrect UI state.

  • CSCwh96136 - Device stuck with a black screen after switching from proximity sharing to HDMI sharing.

  • CSCwe28201 - Device loses CEC connection with Samsung displays.

  • CSCwi17704 - Changing Audio Output ConnectorSetup from Auto to Manual should not change the default configuration.

  • CSCwi15505 - Text shows upside down in Hebrew when creating camera presets.

  • CSCwi02465 - SpeakerTrack 60 not tracking when in Group mode.

  • CSCwi21676 - RoomOS Information Disclosure Vulnerability.

  • CSCwi33329 - When using WebView on Board Series devices, there is occasional hanging and crashing when opening or maxing out the amount of RAM on the device.

We're sharing details about our planned feature releases that are coming out soon. Keep in mind that we might need to make changes to release dates and the features themselves. You can subscribe to this article to get updates on any changes.

November 2024

Miracast support for RoomOS devices on wireless networks

Miracast sharing has been only available when a RoomOS device is connected to Ethernet. With this update, Miracast also works when the RoomOS device is connected to a wireless network.

RoomOS whiteboard moved to webview

Today’s whiteboard solution in RoomOS is using built-in code. This update changes the underlying technology stack to a common framework for the Webex App and Cisco devices. This will not change the use and interaction with the whiteboard on Board and Desk Series devices, but the update allows us to deliver new whiteboarding features quicker, and more consistently across the Webex App and Cisco devices.

AirPlay autoshare in meetings

Ever forget to start sharing into a call when you connect to a device using AirPlay? The new auto share pop-up means you automatically begin sharing into the call after a five seconds right after you connect to the device with the AirPlay PIN.

Play protected content using AirPlay

We're adding support for playing copyright-protected content on RoomOS devices using AirPlay.

Group and speaker layout

Group and speaker provides multiple views of the same room to be sent into a meeting; one being a group overview and the other a close-up of the active speaker. This provides remote meeting participants the benefit of seeing the full room context, while staying engaged with the active speaker.

In a Webex Meeting on devices running RoomOS 11 you see these two streams as two individual videos in the meeting layout. Webex App users, older cloud-registered devices, and other meeting platforms that are supported on RoomOS devices, the two views are composited into a single video stream. This composite view shows the active speaker as the main video with a mini picture-in-picture (PiP) of the room overview in the bottom-right corner.

Devices that send group and speaker layout:

  • Room Bar Pro

  • Board Pro G2

  • Codec Pro with Quad Camera

  • Room 70D G2

  • Codec EQ

  • Room Kit EQX

December 13th, 2023

Custom buttons in control panel

Software version: RoomOS 11.11.1.9 282feae77e4

We've added the possibility to place custom UI extension buttons in the control panel on Board, Desk, and Room Series devices. This gives integrators more flexibility when creating custom applications.



Read more about how to set up UI extensions.

Join Microsoft Teams meetings with meeting ID

Software version: RoomOS 11.11.1.9 282feae77e4

Join Microsoft Teams meetings without having to first schedule it in the device’s calendar. Now you have the option to simply enter a meeting ID and meeting passcode for a meeting to join with WebRTC, also referred to as Direct Guest Join.

Read more about joining Microsoft Teams meetings.

Extended microphone support for Board Pro and Codec Pro

Software version: RoomOS 11.11.1.9 282feae77e4

We now have support for additional microphones for Board Pro and Codec Pro.

  • Board Pro: Up to 3 Cisco Table Microphone Pros.

  • Codec Pro: Up to 8 Cisco Table Microphone Pros.

November 15th, 2023

The presenter and audience room setup

Software version: RoomOS 11.10.1.8 797ea81be71

The presenter and audience setup enables presenters to engage and inspire their audience in large rooms, and provides a seamless experience regardless of where you join the event from in hybrid events.



We have combined the Classroom and Briefing room setups with new and enhanced functionality. Presenter and audience setup comes with improved intelligent camera switching that is based on voice activity in the room which reduces the number of distractions in the meeting, and keeps the focus on the presenters.

We are also providing new admin resources with a new diagnostics page, enabling the room to be ready at any moment.

Read more about setting up and using presenter and audience room setup.

View full chat panel on devices

Software version: RoomOS 11.10.1.8 797ea81be71

Now when you see a meeting chat notification pop-up on your device, you are able to access that chat and the full meeting chat history directly on your device. Access the full chat panel from the call controls or the meeting chat notification that you see on the screen. To interact with the chat, you must use your Webex app on your mobile or laptop.



Read more about chat on devices.

Third-party touchscreen support

Software version: RoomOS 11.10.1.8 797ea81be71

You can replicate the Board Pro experience when using a Room Bar, Room Bar Pro, or EQ with a compatible third-party touchscreen.

Turn meeting rooms into immersive ideation spaces by easily connecting your interactive touch display to Cisco collaboration devices. Now you can add digital whiteboarding and interaction into your collaboration experience.

We support Samsung and Dell interactive displays through USB-A. Other displays can be tested in the future.

Read more about third-party touchscreen support.

Webex content audio improvements

Software version: RoomOS 11.10.1.8 797ea81be71

Addition of a content audio channel for Webex meetings offers higher fidelity audio in meetings. The content audio follows the content frame and gives a more natural experience when listening to presentations with sound. The content audio channel is on by default.

Proxy support for the ThousandEyes agent

Software version: RoomOS 11.10.1.8 797ea81be71

We have added proxy support for the ThousandEyes agent that is installed on RoomOS devices. When a proxy is configured on the device, the ThousandEyes agent on the device can access the ThousandEyes cloud platform through the configured proxy.

Read more about ThousandEyes integration for RoomOS devices.

Support for Cisco Room Kit EQX

Software version: RoomOS 11.10.1.8 797ea81be71



We have added support for Cisco Room Kit EQX. Read more about the product details in the datasheet.

Changes to whiteboard Save flow

Software version: RoomOS 11.10.1.8 797ea81be71

We've moved the Save button to the whiteboard toolbar to make it easier to discover.

Read more about whiteboards on Board and Desk Series.

October 18th, 2023

Use an additional screen with Desk Pro

Software version: RoomOS 11.9.1.11 718c82a6f42

You can connect a secondary screen to a Desk Pro's HDMI Out connector. This gives more screen real-estate and flexibility in meetings.

The recommended setup is a 4K monitor (16:9), with your primary display as the external monitor. This gives the best experience for a combined computer and in-meeting use.

In meetings, the default is to use the extra monitor only for presentation (to keep an eye-line with people on video). It is possible to configure the extra display for mirroring or additional participants.

Read more about connecting a second screen to a Desk Pro.

Annotation and pointing on live content share

Software version: RoomOS 11.9.1.11 718c82a6f42

The presenter and other participants in the meeting can point and annotate on shared content. You can interact directly with shared content directly from your Board and Desk Series devices without disrupting the flow of the presentation.



This is an additional capability that makes content share more engaging. We're keeping the current snapshot-based annotation as is.

Read more about live annotation.

Join Microsoft Teams meetings from home screen app

Software version: RoomOS 11.9.1.11 718c82a6f42

Devices' admin is now able to add a join Teams meeting app to the home screen which uses a preconfigured CVI provider to join calls. The app lets users enter a Video Conference ID and the required tenant information to join a meeting. The CVI provider can be configured locally on a device, or bulk configured from Control Hub. The app can be used for Cisco CVI, and other CVIs that follow the syntax <abc.domain.example>.



Read more about enabling Teams meeting app and joining Teams meetings.

Connecting external microphones to Room Bar Pro

Software version: RoomOS 11.9.1.11 718c82a6f42

The microphone behavior when connecting external microphones to Room Bar Pro has changed. Now the internal microphone's near talker zone is automatically switched off when you connect an external analog or digital (Ethernet) microphone.

Synchronize certificates on a paired Cisco Room Navigator

Software version: RoomOS 11.9.1.11 718c82a6f42

Easily enhance your Room Navigator's security by syncing and updating security certificates through its connected Cisco device using the xAPI.

Read more about certificates on devices.

Media over HTTP proxy

Software version: RoomOS 11.9.1.11 718c82a6f42

We're expanding the HTTP proxy support to include media flow through proxy.

Read more about proxy use.

September 7th, 2023

PIN Lock for Desk Series devices

Software version: RoomOS 11.8.1.7 32abe526e52

A 6-digit PIN allows you to lock your personal device for security and privacy reasons. When the device is locked, any sensitive information, such as the user’s calendar, recent calls, whiteboards, is not accessible without unlocking. Any meeting notifications are shown without a meeting subject.



Supported on: Desk Pro, Desk, and Desk Mini in personal mode.

Read more about PIN lock for Desk Series.

Miracast® infrastructure mode

Software version: RoomOS 11.8.1.7 32abe526e52

The current Miracast implementation supports direct mode, using an ad-hoc network between the sender and the RoomOS device.

With the addition of infrastructure mode (MS-MICE), we add flexibility for deployment in dense corporate networks.

By using the network infrastructure for media, there is less risk for signal interference between Miracast and other Wi-Fi traffic.

Read more about configuring Miracast.

New deployment options for Room Navigator

Software version: RoomOS 11.8.1.7 32abe526e52

We support the following deployment scenarios with Room Navigator:

  • Desk pairing: Use a Room Navigator as a room booking device for a Desk Series device in a huddle space or a quiet room.

  • Companion mode: Add a standalone Room Navigator to an existing workspace containing either a DX, MX, or SX Series device, or a device set up with Microsoft Teams Rooms. The Room Navigator can be set up with room booking or a persistent web app.

  • Local pairing: Use a direct paired Room Navigator for room booking or a persistent web app.

AES67 interoperability on Room Devices

Software version: RoomOS 11.8.1.7 32abe526e52

The Room Kit EQ, Room Bar Pro, Room Kit Pro, and other Codec Pro based products now support the AES67 standard (audio transport over IP). Therefore, you can connect third-party microphones and loudspeakers that support AES67 directly to these Cisco devices using Ethernet.

For the Room Kit EQ and Room Bar Pro, the AV Integrator License is needed.

Read more about AES67 interoperability.

Invite by email to Webex Meetings from a device

Software version: RoomOS 11.8.1.7 32abe526e52

You can invite people to join instant meetings by email directly from a device.

Read more about instant meetings.

Improved meeting reminders

Software version: RoomOS 11.8.1.7 32abe526e52

We've made several enhancements to the meeting reminder notifications:

  • Removed redundant reminders for paired devices. Uses configuration: Bookings Visibility MeetingReminder <All, ControllerOnly> Default: ControllerOnly

  • Reminder snoozes when the user clicks away.

  • Bringing back avatars for current participants. Uses configuration: UserInterface Bookings Visibility JoinedParticipants Avatars <Auto, Hidden> Default: Auto

  • Bring up snoozed notifications when the current meeting ends.

  • Bring up notifications on view PC mode.

  • Added animation to distinguish between multiple stacked reminders.



Quiet hours indicator on devices

Software version: RoomOS 11.8.1.7 32abe526e52

Devices now show the quiet hours state if a user has set them in the Webex App.

Read more about setting quiet hours.

August 9th, 2023

Meeting zone camera framing

Software version: RoomOS 11.7.1.6 16945c93906

Enable efficient, distraction-free meetings in open spaces and glass-walled meeting rooms by only framing and tracking people in the meeting zone. Manually set boundaries or leverage the intelligence in the device to automatically frame the relevant space.



Read more about setting up a meeting zone in a room.

RoomOS and ThousandEyes integration

ThousandEyes agent that is integrated with RoomOS devices offers network path visibility for active troubleshooting of meetings to pinpoint issues in real time.

Initially the integration supports Webex meetings. Other meeting types, such as Microsoft Teams, are planned for the future.

Read more about ThousandEyes integration for RoomOS devices.

Disable internal microphone and loudspeaker on Desk Series devices

Software version: RoomOS 11.7.1.6 16945c93906

These configurations disable the internal microphone and loudspeaker on Desk Series devices. When disabled, audio can't be picked up by the internal microphone or played out on the internal loudspeaker if a connected headset is disconnected.

  • Audio Input Microphone 1 Mode: On/Off

  • Audio Output InternalSpeaker Mode: On/Off/UltrasoundOnly

People focus layout option on by default

Software version: RoomOS 11.7.1.6 16945c93906

People focus layout option is now on by default. People focus optimizes screen real estate by removing unnecessary background.



Read more about people focus.

New Microsoft Teams WebRTC loading screen

Software version: RoomOS 11.7.1.6 16945c93906

We've updated the loading screen for Microsoft Teams meetings using WebRTC to align with the current RoomOS UI design.

July 10th, 2023

Homescreen web widget

Software version: RoomOS 11.6.1.5 1058dcbc695

Homescreen widget makes it possible to place any web content on the homescreen of a RoomOS device. You can use homescreen widgets for branding, corporate messaging, or custom work-flows.



Read more about homescreen web widgets.

Use an additional screen with Board Pro

Software version: RoomOS 11.6.1.5 1058dcbc695

You can connect a secondary screen to the Board Pro Series’ HDMI Out connector.

The behavior can be set to:

  • Extend the meeting to both screens

  • Only extend presentation to the secondary screen

  • Mirror

Support for Cisco Room Bar Pro

Software version: RoomOS 11.6.1.5 1058dcbc695



We have added support for Cisco Room Bar Pro. Read more about the product details in the data sheet.

June 12th, 2023

Internal IP address range enforcement

Software version: RoomOS 11.5.1.5 c85aed30d22

From the June 2023 release onward, devices can't access internal IP address ranges outside the ones that we have documented. If you have connected peripheral devices, such as cameras, touch controllers, and more, to the device's other Ethernet ports, make sure that the IP addresses in use are within the documented range.

Read about the allowed IP address ranges in the Ethernet ports section of the newest version of the API guide.

Changes to Proxy Auto-Configuration (PAC)

Software version: RoomOS 11.5.1.5 c85aed30d22

We're changing how Proxy Auto-Configuration (PAC) matching works for pacmanager in RoomOS software. Until now, pacmanager has used ordinary regular expressions for the matching. We are changing the shExpMatch function to use a matching that is similar to the browsers. PAC files specifically written for RoomOS may need to be updated to keep working as intended.

Read more about the PAC change in RoomOS.

Standby hours for Room Navigator

Software version: RoomOS 11.5.1.5 c85aed30d22

Standby hours for Room Navigator helps with energy saving and protects the screen of the Room Navigators where signage, booking, and wake-up on motion detection is activated. Default active hours are 7 a.m.-7 p.m., but these can be configured to suit your workplace's needs.

Read more about Room Navigator as a stand-alone device.

People presence accuracy improvement

Software version: RoomOS 11.5.1.5 c85aed30d22

New accuracy improvements reduce false positives and negatives for people presence. People presence is used, for example, for occupancy metrics in Control Hub's Workspaces and on Room Navigator's in room booking mode. The accuracy improvements give you more reliable information on the use of your meeting rooms.

Available on shared mode devices.

Chat notification settings

Software version: RoomOS 11.5.1.5 c85aed30d22

You can adjust the default for chat notifications on your device to suit your preference. Choose between:

  • Focused for quiet mode

  • Preview to see all messages and text

  • Turn off completely



Available on personal mode devices.

Read more about chat notifications.

Audio notifications for recording and Webex Assistant in Webex Meetings

Software version: RoomOS 11.5.1.5 c85aed30d22

Administrators can enable Cisco Collaboration devices to play a voice prompt when someone starts a recording or turns on the Webex Assistant in a Webex meeting.

The voice prompt is only available in English at this time and is disabled by default for this reason.

Administrators can configure audio notifications with: xConfiguration Webex Meetings AudioNotifications <False/True>

New setup wizard

Software version: RoomOS 11.5.1.5 c85aed30d22



We've updated the setup wizard for our devices to align with the new RoomOS UI. The new wizard includes options for RoomOS, on-premises, and Cisco devices with Microsoft Teams registration.

Enhance Wi-Fi security with WPA3 support

Software version: RoomOS 11.5.1.5 c85aed30d22

We've added support for WPA3 Wi-Fi for additional security.

Change in default layouts

Software version: RoomOS 11.5.1.5 c85aed30d22

We changed the default people layout for single screen to grid more than a year back. By customer demand, we've now changed the default people layout on dual screen systems to grid layout.

You can always change the layout to suit your meeting style from the device UI.

Whiteboard improvements

Software version: RoomOS 11.5.1.5 c85aed30d22

We're adding the capability to add text within a shape, with formatting options similar to free-form text areas. You can also choose between more shapes in the shape library.

May 2nd, 2023

Changes to Web Proxy Auto-Discovery support

Software version: RoomOS 11.4.1.8 c2c0e269f17

RoomOS devices support Web Proxy Auto-Discovery (WPAD) a method that is used by clients to locate a configuration file without having to enter the URL. We have changed how WPAD support works on RoomOS devices. This may have an impact on your devices.

We have removed upwards domain search and now the devices attempt to download from a single location: http://wpad/wpad.dat. This behavior matches the way how WPAD support in web browsers, such as Netscape and Firefox, works.

Read more about changes to Web Proxy Auto-Discovery support.

Hot-desking: Personal business line with Webex Calling

Software version: RoomOS 11.4.1.8 c2c0e269f17

Now you can get a fully personalized experience not just for meetings but also for calling while hot-desking. When you sign in, the device automatically registers with the Webex Calling directory number that is assigned to you. The device is fully personalized for calling. You can make and receive calls with your caller-id and see your call history in Recents as if it was your personal device.



Available on all Desk Series devices while using Webex Calling service.

Read more about hot-desking.

Audio watermarking on devices in Webex meetings

Software version: RoomOS 11.4.1.8 c2c0e269f17

Webex now offers audio watermarking to trace the source of prohibited recordings on all devices. When a host enables audio watermarking in an encrypted meeting, a unique identifier is embedded in the received audio to identify a device for the leak.

Zoom call controls on Board and Desk Series

Software version: RoomOS 11.4.1.8 c2c0e269f17

Board and Desk series now have call controls to control Zoom meetings. When you join a Zoom meeting, you no longer have to remember DTMF codes. As an admin you don't need to create, and maintain macros to provide call controls for your users.

Read more about joining Zoom meetings.

Join Webex Webinars as an attendee

Software version: RoomOS 11.4.1.8 c2c0e269f17

Devices now support Webex Webinars both as attendee and panelists. When joining as an attendee, the device joins the webinar with no interaction capabilities or a way to be promoted to panelist. Joining as a panelist user gets full interaction on the device.

Two joining methods:

  • Use One Button To Push (OBTP) from scheduled meeting rooms.

  • Tap the Webex button on the home screen and enter the meeting ID and password.

Read more about joining Webex Webinars from devices.

Cable share pop-up

Software version: RoomOS 11.4.1.8 c2c0e269f17

A new flow assists you to start your content sharing. When you connect a computer with a cable to the device, a small pop-up guides you on the next steps.

Read more about sharing.

Visual updates

Software version: RoomOS 11.4.1.8 c2c0e269f17

We've made some visual changes to our UIs to give you a better meeting experience.

  • Share menu indicates more clearly the different inputs and buttons.



  • Name-labels are now left-aligned.



  • On two screen devices in a call when one of the screens is idle, the idle screen now shows a dark and discreet wallpaper.



March 27th, 2023

Cisco Board Pro 55 and 75 with Microsoft Teams Rooms

Software version: RoomOS 11.3.1.16 f56233da7d5

You can deploy Cisco Board Pro 55-inch and 75-inch models with Microsoft Teams Rooms application. Users get a complete Teams Rooms experience by default. On the Cisco Board Pro, Teams users can enjoy intelligent, built-in device features that help make their meetings more inclusive and productive.

All certified devices are managed in the Teams Admin Center and the new Teams Rooms Pro Management Portal.

Certified devices can also be registered to and managed in Control Hub. If the Board Pro is also registered to Control Hub, users can join Teams meetings and fully-featured Webex meetings back-to-back from the Teams Rooms home screen – with no need to reboot or reconfigure their device.

Read more about Cisco collaboration devices with Microsoft Teams Rooms.

Hide non-video participants

Software version: RoomOS 11.3.1.10 1e761f985a1

The new layout option allows you to hide non-video participants from your screen. Now you can see more video participants regardless of when they joined the meeting.

Read more about how to hide non-video participants.

Instant meetings

Software version: RoomOS 11.3.1.10 1e761f985a1

Create meetings without a Webex account and without having to schedule through your calendar. With instant meetings, you can walk into a meeting room with a shared device and create a meeting with a tap of a button. You'll then get the meeting information to share with other participants.



Read more about instant meetings.

Room Navigator as a stand-alone device

Software version: RoomOS 11.3.1.10 1e761f985a1

Room Navigators can be used as a stand-alone device in rooms not equipped with a video conferencing device. This provides a consistent experience for all rooms with or without a device.

You can register a Room Navigator directly to Control Hub and manage it as a stand-alone device. Room Navigator as a stand-alone device supports third-party party web apps, room booking, and xAPIs for third-party integrations.

Read more about Room Navigator as a stand-alone device.

Join upcoming calendar meetings early

Software version: RoomOS 11.3.1.10 1e761f985a1

All meetings that are shown on the device's upcoming meetings list will have a Join button. This allows users who need extra time to prepare for a meeting to join anytime that day. Early join doesn't impact current OBTP behavior.



Read about how to enable early joining for calendar meetings.

See chat notifications on your device

Software version: RoomOS 11.3.1.10 1e761f985a1

You can see a chat notification for every in-meeting message sent. The notification shows up on the top-right corner of the device's screen. You can mute the notifications from the meeting status indicator.



Available in Webex Meetings on Webex registered devices and devices that are linked with Edge for Devices with Webex Optimized Experience enabled.

Read more about chat notifications and how to disable them.

Low bandwidth notification

Software version: RoomOS 11.3.1.10 1e761f985a1

You now get a notification when network conditions are not ideal, and Webex stops sending video and replaces it with profile pictures to save bandwidth.

February 9th, 2023

Room USB is supported on RoomOS 11

Software version: RoomOS 11.2.1.5 dd101dc1279

Cisco Room USB has gotten a new user interface style in line with our other collaboration devices.

Restyled UI extensions

Software version: RoomOS 11.2.1.5 dd101dc1279

We've updated the visual style of the UI extensions panel to align with the current user interface style.



Increased bandwidth for select Board, Desk, and Room Series devices

Software version: RoomOS 11.2.1.5 dd101dc1279

Select devices can now use more bandwidth which results in improved video quality in a wide range of use cases. Such use case can be any scenario including devices with two screens, content sharing, and meetings with more than two participants. Increased bandwidth noticeably improves the experience when people focus is used. Devices with increased bandwidth threshold will see less impact from issues that are related to network connectivity.

Administrators must enable this by setting the following configurations to the new bit rate:

  • Conference MaxReceiveCallRate

  • Conference MaxTransmitCallRate

  • Conference DefaultCall Webex Rate (Applies only to Webex based calls and meetings)

Available on: Codec Pro, Board Pro, Webex Desk, Desk Mini, Desk Pro, Room 70 Single G2, Room 70 Dual G2, Room Bar, and Room Kit EQ.

Read more about bandwidth management.

January 16th, 2023

Default layouts in meetings

Software version: RoomOS 11.1.1.6 ab49a15fe2f

RoomOS devices now follow the default layout set for meetings for the Webex Site from Control Hub. A default layout creates a consistent meeting experience for your users. The setting applies for people-layouts. When content is shared, the default layout is “Stack”.

Support for Cisco Room Kit EQ

Software version: RoomOS 11.1.1.6 ab49a15fe2f

We have added support for the Cisco Room Kit EQ collaboration bundle. Read more about the product details in the data sheet.



November 30th, 2022

RoomOS 11 experience becomes the default user experience

Release ID: RoomOS 11.0.1.7 a5cbbd68f31

RoomOS 11 gives you a new user experience on Board, Desk, and Room Series devices. The fresh and updated user interface enables new features, and intuitive navigation with swipe gestures.



With RoomOS 11, you get access to the following features:

RoomOS 11 experience is supported on Webex registered devices and devices that are linked with Edge for Devices with cloud-managed software upgrade enabled.

For more information on the basic use of the RoomOS 11 user interface, read the RoomOS 11 experience article.

Join Zoom meetings

Release ID: RoomOS 11.0.1.7 a5cbbd68f31

Joining a Zoom meeting on your Cisco device is now easier. A Zoom branded button on the home screen allows you to dial into Zoom meetings.

Experience the Zoom-themed and improved Zoom meeting interface. Meeting controls that were previously available as DTMF commands are now easily discoverable as regular meeting controls.

For more information, read the Enable Zoom meetings and Join Zoom meetings articles.

Apple AirPlay support

Release ID: RoomOS 11.0.1.7 a5cbbd68f31

Apple AirPlay's simple sharing experience you know, on Webex devices. Wirelessly connect an iPhone, iPad, or Mac to share your screen, collaborate, and playback audio and video content locally and in meetings.



For more information, read the Configure AirPlay and Wireless sharing with AirPlay articles.

Updates to Room Navigator in room booking mode

Release ID: RoomOS 11.0.1.7 a5cbbd68f31

Enable people to find the right room for their next meeting by displaying real-time status and room sensor data outside the room on the Webex Room Navigator booking panel.

We've added occupancy and temperature information to let people decide if they need a sweater or should find another room with more capacity.

For more information, read the Set up a room booking device and Outside room booking articles.

Frames available with Quad Camera

Release ID: RoomOS 11.0.1.7 a5cbbd68f31

With frames camera feature enabled in a meeting room, the camera shows people individually or in groups. Frames has been available on all Board Pro and Room Bar devices and we've now added it to Room Series devices with a Quad Camera.

For more information, read the Frames article.

October 25th, 2022

Webex Assistant for devices available in Portuguese

Release ID: RoomOS 10.20.1.6 d8b09bf5f7b

Portuguese speaking users can now communicate with the Webex Assistant in Portuguese (Portuguese-Portugal and Portuguese-Brazil). The Webex Assistant language follows the language setting on the device. So if you have selected Portuguese as the language for the device, the Webex Assistant listens for Portuguese.

For more information, read the Webex Assistant for devices article.

Persistent camera and microphone access for webview

Release ID: RoomOS 10.20.1.6 d8b09bf5f7b

You can now configure devices to grant permanent access to camera and microphone for defined websites. This is useful for custom setups, such as kiosk mode or web apps, so that the users don't have to allow access through a dialogue every time a call is made.

For more information, read the Add web apps article.

September 12th, 2022

Immersive share support from Webex App to devices

Release ID: RoomOS 10.19.1.1 cbd8b1e5d9e

Devices can consume and correctly render receiver-side immersive share sent from the clients.

When immersive share is initiated from a Webex App, this is now also visible on Webex devices with RoomOS 11experience enabled. Immersive share initiated from a device is still visible on all receiving devices

For more information, read the Immersive share on Desk Series article.

Webex Assistant for devices available in Italian

Release ID: RoomOS 10.19.1.1 cbd8b1e5d9e

Italian speaking users can now communicate with the Webex Assistant in Italian. The Webex Assistant language follows the language setting on the device. So if you have selected Italian as the language for the device, the Webex Assistant listens for Italian.

For more information, read the Webex Assistant for devices article.

August 15th, 2022

Hot-desking with QR code

Release ID: RoomOS 10.18.1.3 f60d4725939

Sign into any Desk Series device configured for hot-desking by scanning a QR code using a mobile phone. Available when RoomOS 11 is enabled on the device.

For more information, read the article on how to Sign in and book your Webex device with Hot desking.

July 11th, 2022

RoomOS 11 user experience for Room Series

Release ID: RoomOS 10.17.1.1 ab490d5db06

The new RoomOS 11 UI Experience gives devices a modernized experience with an app centric navigation paradigm. We wanted to expand the capabilities of our devices and make them into multiactivity devices which can cover all the needs in your workday. With this in mind, it was important to renew our user experience. One of the core changes is the ability of operating system to run multiple apps at the same time.

We released the possibility to opt-in for RoomOS 11 experience for Board and Desk Series at the start of the year. Now we are ready to release it for Room Series. You can toggle on the new user experience for your organization in Control Hub.

Many features we've released in 2022, like Miracast®, people focus, and real-time translations, require RoomOS 11.

Supported on Board, Desk, and Room Series on Webex registered devices and devices that are linked with Webex Edge for Devices with cloud-managed software upgrade enabled.

For more information, read the RoomOS 11 experience article.

People presence on devices

Release ID: RoomOS 10.17.1.1 ab490d5db06

Now you can find out availability of the person from the device itself in all three lists: Directory, Favorites, and Recents. People presence shows availability that is consistent across Webex App and user’s other Cisco Webex devices and phones.

You can set Do Not Disturb or a custom status from the device and the status is synchronized across your other devices and phones.



Available only with RoomOS 11 enabled on Desk Series.

Frames

Release ID: RoomOS 10.17.1.1 ab490d5db06

When several people are together in a meeting room, you can change the camera mode to Frames for a better view of everyone. Frames mode crops away unnecessary space around participants and composes a view where the people appear closer together, evenly sized and at the same eye level, in up to four frames.

Available only with RoomOS 11 enabled on Webex registered Room Kit, Room Kit Mini, and Room 55.

For more information, read the Frames article.

4K content sharing

Release ID: RoomOS 10.17.1.1 ab490d5db06

Webex devices can now share 4K content into Webex meetings. This feature enables use cases where a high-resolution image is needed, such as observing MRI from a patient.

Minimum required bandwidth: 2.8 Mbps

  • Desk Pro, Codec Pro, Board Pro: Receive: 4Kp15, send: 4Kp15

  • Room Kit Mini, Room Kit, Room 55: Receive: 4Kp7.5, send: 4Kp7.5

  • Webex Desk, Desk Mini: Receive: 4Kp15, send: 1080p30

Supported on Webex registered devices and devices that are linked with Webex Edge for Devices.

New reactions experience

Release ID: RoomOS 10.17.1.1 ab490d5db06

Reactions on devices will now show the name of the person who sent the reaction. Reactions have moved from the top right corner of the screen to the lower left corner. These changes are done to provide a consistent experience across apps and devices. If the host disables names in reactions, the devices only render the reactions.

For more information, read the Reactions article.

Embedded apps

Release ID: RoomOS 10.17.1.1 ab490d5db06

Seamlessly interact with webapps inside a Webex meeting, without worrying about logging in or switching context to another tool.​

With embedded app support, participants on a Webex device are able to see and interact with apps that have been opened in a call. After the app has been initiated by a participant on Webex App, the device automatically opens and logs you in to the application. Several embedded apps, such as Slido, Miro, and Mural, are available by default.

Available only with RoomOS 11 enabled on Desk and Board Series. Not supported on Desk Hub. Only available for devices in personal mode.

For more information, read the Embedded apps article.

Call from laptop using the Webex device as a web camera

Release ID: RoomOS 10.17.1.1 ab490d5db06

We've added support for using a Room series device as web camera (with loudspeaker and microphone) when you call from your laptop. You need an Inogeni HDMI-to-USB converter in the setup. You can control the camera, adjust the volume, remove background noise, and optimize the audio quality, from the device UI.

Available only with RoomOS 11 enabled.

For more information, read the Call from laptop article.

Set office hours on a Webex device

Release ID: RoomOS 10.17.1.1 ab490d5db06

Setting the office hours on a device lets you switch off always-on features like signage, outside of ordinary office hours. You can also prevent the device from waking up just because it detects motion in the room. Administrators can switch the feature on and off, set the hours, and configure standby and wake-up behavior.

For more information, read the Set office hours article.

June 16th, 2022

Wireless content sharing with Miracast®

Release ID: RoomOS 10.16.1.6 1d075d92585

A solution for wireless content sharing from Windows computers, without the need for a client. Miracast allows for sharing extended desktop, so you can see the presenter view while presenting.

Using Wi-Fi Direct, a direct network connection is established from the computer to the Webex device. This connection lets you share content without the need to connect to guest network or enterprise Wi-Fi.

Available only with RoomOS 11 enabled on Board and Desk Series. Requires that the Webex device is on cabled network.

For more information, read the Configure Miracast and Wireless sharing with Miracast articles.

Noise removal update

Release ID: RoomOS 10.16.1.6 1d075d92585

Noise removal is now on as default on both shared and personal registered devices. We have renamed the option that was previously called "Default" and it's now called "Neutral".

For more information, read the Noise removal article.

May 11th, 2022

Microphone testing and noise removal preview

Release ID: RoomOS 10.15.1.6 10270456893

You can use microphone testing to check that your voice gets picked up properly by the device. It also lets you test the effectiveness of the noise removal settings in your current environment.

Available only with RoomOS 11 enabled on Desk and Board Series.

For more information, read the Microphone testing article.

Simultaneous interpretation

Release ID: RoomOS 10.15.1.6 10270456893

Simultaneous interpretation allows meeting attendees to hear the presentation in their preferred language. Using Webex devices, attendees can choose a language and the audio balance between the original audio and the translated audio.

Interpreters and hosts are required to use a Webex client.

Simultaneous interpretation support for devices needs to be enabled on the Webex site. This is rolling out on an independent schedule. Check status.webex.com to see when it will be enabled for your cluster.

Available only with RoomOS 11 enabled on Desk and Board Series.

For more information, read the Simultaneous interpretation on devices article.

Translation from more spoken languages

Release ID: RoomOS 10.15.1.6 10270456893

We already support translation from English to 100+ languages with our translation feature. Now we have added support for translation from 12 languages in addition to English. This means that we can translate meetings where any of the following languages are spoken: Chinese Mandarin (Simplified), Chinese Mandarin (Traditional), Dutch, English, French, German, Hindi, Italian, Japanese, Korean, Polish, Portuguese, and Spanish.

Real-time translation is supported as a paid add-on service for Webex Meetings

Available only with RoomOS 11 enabled on Desk and Board Series.

For more information, read the Closed captioning article.

April 11th, 2022

Kiosk mode

Release ID: RoomOS 10.14.1.8 caa98bba5fb

Kiosk mode transforms Webex devices to a virtual reception or help-desk.​ Kiosk mode allows you to replace the home screen experience with a customized web app. This way you can place calls using buttons in the web app, for example to contact a receptionist. The rest of the user interface stays locked, to ensure that the device can only be used for the intended purpose.



Available only with RoomOS 11 enabled on Desk and Board Series. Not supported on Desk Hub.

For more information, read the Kiosk mode article.

Webex Assistant for Devices available in Japanese

Release ID: RoomOS 10.14.1.8 caa98bba5fb

Japanese speaking users can now communicate with the Webex Assistant in Japanese. The Webex Assistant language follows the language setting on the device. So if you have selected Japanese as the language for the device, the Webex Assistant listens for Japanese.

For more information, read the Get Started with Webex Assistant for Devices article.

Resize your image on immersive share

Release ID: RoomOS 10.14.1.8 caa98bba5fb

You can now resize and move your image to better fit the presentation you're sharing using immersive share.



Available only with RoomOS 11 enabled on Desk Series. Not supported on Desk Hub.

For more information, read the Immersive share article.

Alarm detection on Webex Board, Desk, and Room devices

Release ID: RoomOS 10.14.1.8 caa98bba5fb

Using macros and third-party integrations, your Webex Board, Desk, or Room device can detect an external alarm and trigger an event in the xAPI.

IMPORTANT: the alarm detection feature supports T3 alarms only, which is the industry-standard alarm pattern in the United States. It is not guaranteed that your device will detect an alarm. For example purposes only: low microphone levels will block detection. Therefore, you should not rely on this feature to raise awareness of an alarm and it does not replace any other safety and security measures and documentation.

For more information, read the Alarm detection article.

March 10th, 2022

People focus layout option

Release ID: RoomOS 10.13.1.3 dd7ec0ed589

People focus is a layout option that can be applied in any layout family. People focus optimizes screen real estate by removing unnecessary background.



Available only with RoomOS 11 enabled on Desk and Board Series.

People focus is now available to all as a beta feature, which means that you can expect continuous improvement to the experience.

For more information, read the People focus article.

Expanding reaction set and support skin tones

Release ID: RoomOS 10.13.1.3 dd7ec0ed589

Webex devices expand the number of reactions available in meetings and add support for skin tones.

Available only with RoomOS 11 enabled on Desk and Board Series.

For more information, read the Reactions on Webex Rooms article.

Hotdesking for Desk Series

Release ID: RoomOS 10.13.1.3 dd7ec0ed589

Hotdesking allows you to sign in and book any shared Webex desk device with your Webex identity and convert it into a personalized collaboration device. After signing in, you can have a simple meeting join (One button to push) to their calendar meetings and access your whiteboards and recent calls.

Available only with RoomOS 11 enabled on Desk Series.

For more information, read the articles on how to Sign in and book your Webex device with Hot desking and Let users sign in and book a shared device.

RoomOS 11 user experience for Webex Edge for Devices linked devices

Release ID: RoomOS 10.13.1.3 dd7ec0ed589

The RoomOS 11 experience is now available for devices linked with Webex Edge for Devices. One of the core changes with the RoomOS 11 experience is the ability of operating system to run multiple apps at the same time. You can easily switch between a web app, whiteboard, and your ongoing meeting.

Administrators can now toggled on the new user experience for the following devices:

  • Webex Desk and Desk Pro

  • Board 55/55S, Board 70/70S, and Board 85S

The RoomOS 11 experience is the default user experience on Board Pro 55, Board Pro 75, Desk Hub, and Desk Mini.

For more information, read the RoomOS 11 experience article.

February 14th, 2022

Real-time translations in Webex Meetings

Release ID: RoomOS 10.12.1.4 3cf63babf2a

Don't speak the language? You can now choose to translate from English to one of the 100+ languages that are supported on the RoomOS Devices. Real-Time Translation is an add-on, and purchase of this feature includes the Webex Assistant subscription.



This feature is only available when the RoomOS 11 experience is enabled.

For more information, read the Closed captioning article.

Closed captioning update

Release ID: RoomOS 10.12.1.4 3cf63babf2a

Closed captions are now available as a separate button in the call controls. This means that all users can get closed captions in the meeting without having to turn on Webex Assistant. With automated closed captions turned on, meetings and webinars become even more accessible for participants who are deaf or hard-of-hearing.

This feature is only available when the RoomOS 11 experience is enabled.

For more information, read the Closed captioning article.

Support for Webex Room Panorama and Room 70 Panorama

Release ID: RoomOS 10.12.1.4 3cf63babf2a

The Webex Room Panorama products are now capable as Panorama video when in 1:1 calls.  The far-end Panorama room will be represented across the two 82” screens, bringing the two room together. With directional audio on a powerful speaker system and a dedicated presentations screen, Panorama really demonstrates the power of the Cisco Meeting solution, both in 1:1 calls as well as in multipoint calls.



Open Microsoft OneDrive whiteboards on Webex Desk and Board Pro

Release ID: RoomOS 10.12.1.4 3cf63babf2a

You can now open your Microsoft OneDrive whiteboards directly from the Files button on your device.

This feature is only available when the RoomOS 11 experience is enabled.

For more information, read the Open Microsoft OneDrive whiteboards article.

Persistent web apps on Webex Room Navigator

Release ID: RoomOS 10.12.1.4 3cf63babf2a

Running a third-party web application on a Cisco Webex Room Navigator lets you integrate your company's custom solution for managing room bookings and communicating workplace guidelines and information. The app that you select displays on the Room Navigator’s entire screen, replacing the RoomOS user interface. This feature is supported on Room Navigators that are remotely paired over the network to a cloud registered Room Series device.

For more information, read the Persistent web app article.

Connecting with Webex app through USB-C

Release ID: RoomOS 10.12.1.4 3cf63babf2a

Stay connected with your Webex app all the time when you connect with a USB-C cable to any Webex Desk Series device. It helps in use cases where ultrasound pairing doesn't work, such as when you have closed the laptop lid or when you're in an area with multiple devices. USB-C connection enables a seamless transition from messaging from the Webex app to calling and meeting paired with a Desk Series device.

Requires cloud connectivity and cloud proximity to be enabled.

For more information, read the Connect with a USB-C cable article.

January 13th, 2022

RoomOS 11 user experience

Release ID: RoomOS 10.11.1.1 28d904d97dc

We wanted to expand the capabilities of our devices and make them into multi-activity devices which can cover all the needs in your workday. With this in mind, it was important to renew our user experience. One of the core changes is the ability of operating system to run multiple apps at the same time. You can easily switch between a web app, whiteboard, and your ongoing meeting.

Administrators can now toggled on the new user experience for the following devices:

  • Webex Desk and Desk Pro

  • Board 55/55S, Board 70/70S, and Board 85S



The RoomOS 11 experience is the default user experience on Board Pro 55, Board Pro 75, Desk Hub, and Desk Mini.

RoomOS 11 experience is supported on Webex Cloud registered devices.

For more information, read the RoomOS 11 experience article.

Optimize for my voice

Release ID: RoomOS 10.11.1.1 28d904d97dc

We've added a new smart audio option for Board and Desk Series devices. The optimize for my voice audio option only picks up your voice and suppresses the voices of other people talking in a busy environment, such as an open landscape office. It also removes other background noise, such as keyboard clicking, just as the noise removal option does.

This feature is only available when the RoomOS 11 experience is enabled.

For more information, read the Noise removal for Webex devices article.

December 17th, 2021

Advanced software control

By default, Webex devices running RoomOS software are automatically upgraded and be on the latest software. Alternatively, if required, you can choose which of the last 3 RoomOS 10 versions is best suited for your deployment and when to update. This gives you time to test out functionality on a specific validation channel, in your environment, before deploying to the production environment.

For more information, read the RoomOS software upgrades article.

Associate a Webex Edge for Devices linked device with a user

You can now associate a Webex Edge for Devices linked device with a user using the cloud API.

For more information, read the Webex Edge for Devices article.

December 15th, 2021

Join Google Meet meetings on a Webex device

Release ID: RoomOS 10.9.1.1 fb66b80147e

You can use Webex devices to join Google Meet meetings using the web engine and WebRTC technology. There's an integration with hybrid calendar that provides OBTP as the main way to join the calls. You can also join Google Meet meetings using a dedicated button, similar to the Webex button. Just input the meeting code, generated by the Google invite, and join the meeting on demand.



For more information, read the Enable WebRTC to Join Google Meet Meetings and Join Google Meet meetings articles.

Improved pairing for touch controllers

Release ID: RoomOS 10.10.1.1 aa47f0c7e61

You can now create a PIN that makes connecting a touch controller with a device easier. This is particularly useful for large deployments of touch controllers as the administrator creates the PIN code from Control Hub remotely.

For more information, read the Connecting a touch controller article.

Support for Board Pro 55, Board Pro 75, Desk Hub, and Desk Mini

Release ID: RoomOS 10.10.1.1 aa47f0c7e61

We've added support for four new products: Cisco Webex Board Pro 55, Cisco Webex Board Pro 75, Cisco Webex Desk Hub, and Cisco Webex Desk Mini.



For more information, read the get started articles for Board Pro 55 and 75, Desk Mini, and Desk Hub.

November 8th, 2021

Reduced network quality notifications

Release ID: RoomOS 10.9.1.1 fb66b80147e

Sometimes you get reduced media quality in a meeting, but you don’t know if something is happening with your network, or the remote participant’s network. We’ve added notifications that give you feedback that there are problems with your network, and reduced media quality is expected in your current call.

The notifications are different based on the direction of the loss. They tell you if the problems are on the sending side or the receiving side:

  • Outgoing network issues: Others may be receiving poor audio and video from you.

  • Network connection issues: You may experience reduced audio and video quality from other participants.



The notification shows up only once during the call.

If the administrator has set UserInterface Diagnostics Notifications setting to Hidden, you won't see the notifications.

These notifications are available for cloud registered devices, and devices linked with Webex Edge for Devices.

October 11th, 2021

Breakout Sessions in Webex Meetings

Release ID: RoomOS 10.8.1.7 e60514b8abc

Hosts or cohosts can split a large meeting into groups where attendees can collaborate and share ideas. When it’s time to wrap up, everyone will be asked to return to the main session. You can now join breakout sessions from your device. Hosts and cohost can manage the breakouts from the Webex Meetings app.

Breakout sessions are available for cloud registered devices, and with Webex Optimized Experience for Webex Edge for Devices.

For more information, read the Breakout Sessions on Webex Devices article.

German Webex Assistant

Release ID: RoomOS 10.8.1.7 e60514b8abc

German speaking users can now communicate with the Webex Assistant in German. The Webex Assistant language follows the language setting on the device. So if you have selected German as the language for the device, the Webex Assistant listens for German.

For more information, read the Get Started with Webex Assistant for Devices article.

September 9th, 2021

Gesture Recognition for Thumbs Up and Down

Release ID: RoomOS 10.7.1.2 05b751884cf

You can use gestures to interact with your Desk Pro. From before, you can raise your hand using gestures. Now you can also send thumbs up and down reaction using gestures. Clap will be supported later.

For more information, read the Gesture Recognition article.

Add Your Own Web Apps

Release ID: RoomOS 10.7.1.2 05b751884cf

It's now possible to add and delete web apps directly from the settings menu of Webex Boards and Desk Pros. You’ll also be informed of the external managed web apps, added by the IT admin from the Control Hub, but won’t be able to edit those.

Direct share is available for cloud registered devices, and for Webex Edge for Devices linked devices with cloud managed software upgrade enabled.

For more information, read the Enable Web App Management and Manage Web Apps articles.

Direct Share from Webex

Release ID: RoomOS 10.7.1.2 05b751884cf

To improve the quality of content sharing, the Webex App prefers to share content directly to the Webex Device through the local network. In setups where direct share isn’t available, the app routes content share media through the cloud.

Direct share is available for cloud registered devices, and with Webex Optimized Experience for Webex Edge for Devices. This change also enables wireless content sharing for CVI calls for cloud registered devices.

Cloud Pairing for Webex Edge for Devices

Release ID: RoomOS 10.7.1.2 05b751884cf

Webex Edge for Devices now allows on-premises devices to use all Webex cloud pairing options for better usability and security. Discover and connect to nearby Webex Rooms by audio (ultrasound), Wi-Fi discovery, or manually by searching for the room name. Visitors can also share content directly from a browser through devices.webex.com, connecting with a guest code—no app required.

This feature is available only when Webex Optimized Experience is enabled.

Network Test from the User Interface of the Device

Release ID: RoomOS 10.7.1.2 05b751884cf

Network test is a simple ping test to check if a video conferencing device is connected to the network. The network test is available both pre-onboarding and post-onboarding.

For more information, read the Network Test article.

Room Navigator Support for 802.1x

Release ID: RoomOS 10.7.1.2 05b751884cf

This security feature will now be supported on the Room Navigator. Support for 802.1x enables a secure connection for customers to authenticate devices on their network. Companies that are security aware now have a way to authenticate their devices in the network.

For more information, read the Configure 802.1x Authentication article.

August 9th, 2021

Rebranded User Interface

Release ID: RoomOS 10.6.1.1 20a28080ecd

Cisco Webex has been rebranded, new icons, new colors! The rebranded user interface is available on Webex Boards, Desk Pro, and Room Series.

We release two themes, “Light” and “Night” which can be selected from Control Hub. The "Light" theme is the default option.

USB Microphone Support for Desk and Room Devices

Release ID: RoomOS 10.6.1.1 20a28080ecd

You can use a USB microphone, or a USB audio interface with your Desk Pro, Room Kit, Room Kit Mini, and Room 55 device. In general, we recommend using the Cisco Webex Table Microphone or Cisco Ceiling Microphone as external microphones. However, some scenarios require, or take advantage from using external USB microphones or USB audio interfaces:

For more information, read the USB Microphone Support article.

End-to-End Media Encryption

Release ID: RoomOS 10.6.1.1 20a28080ecd

Cisco is known by its work put on enterprise security. We always design features with security in mind.

The E2EE project targets to enable customer to be able to hold encrypted meetings providing them and only them control over the encryption keys to make sure no one has access to their meetings.

For more information, read the End-to-End Encryption article.

Notifications in Large Meetings

Release ID: RoomOS 10.6.1.1 20a28080ecd

In large meetings, notifications of people joining and leaving can become disturbing. To make your meeting experience more delightful, we stop notifying by default in large meetings. The new default will show notifications in meetings until it reaches 25 participants. From then on to the end of the meeting, notifications are suppressed.

Administrators can configure to show join/leave notifications with xConfiguration Conference JoinLeaveNotifications.

Guest Share Available in Calls

Release ID: RoomOS 10.6.1.1 20a28080ecd

Forget cables, adapters or installing clients. The WebRTC client share.webex.com allows easy content sharing directly from your browser. With this update, guest sharing is also available when the Webex Room device is in a Webex Meeting.

Available for cloud-registered shared devices, and with Webex Optimized Experience for Webex Edge for Devices

For more information, read the Wireless Guest Share article.

July 1st, 2021

Cisco Proximity for Cloud-Registered Devices

Release ID: RoomOS 10.5.1.1 e8cbc758d40

The Webex app works with both on-premises and cloud-registered devices, enabling wireless sharing, device control, and easy meeting join. Now also Cisco Proximity can connect to both on-premises and cloud-registered devices. We recommend deploying Webex app where possible. Where it's not possible, Cisco Proximity provides a lightweight and device-centric alternative without infrastructure dependencies.



For more information, read the Cisco Proximity 4.0: Cloud Pairing article and https://proximity.cisco.com/.

Webex Assistant for Devices Available in French and Spanish

Release ID: RoomOS 10.5.1.1 e8cbc758d40

Webex Assistant for Devices is now available in French and Spanish in addition to English. With Webex Assistant for Devices, you can use your Cisco Webex Boards, Desk Pro, and Room Series devices hands free.

For more information, read the Get Started with Webex Assistant for Devices article.

Add Custom Notifications on Webex Boards

Release ID: RoomOS 10.5.1.1 e8cbc758d40

You can now add a short text string to the bottom left corner of the screen on Webex Boards. This can be, for example, instructions on customized calling or information about a local support contact.

For more information, read the Add a Custom Notification article.

June 1st, 2021

Open an Existing Space on Personal Mode Webex Boards and Desk Pro

Release ID: RoomOS 10.4.1.1 85ff0a04877

Personal Mode users can now open a Webex space from their app and access their content. This allows, for example, saving whiteboards in your personal space.

For more information, read the Open a Space on a Device article.

Gesture Recognition for Raise Hand

Release ID: RoomOS 10.4.1.1 85ff0a04877

You can now use gestures to interact with your Desk Pro. By raising your hand physically in front of the device, the raised hand indicator shows up in the meeting for you. When the camera has detected your hand, you see a confirmation circle screen. Keep your hand raised until the circle completes in order to raise hand. If you lower your hand before the circle completes, the action is canceled.

For more information, read the Gesture Recognition article.

Shape Recognition

Release ID: RoomOS 10.4.1.1 85ff0a04877

Shape recognition can now understand arrows and curves so that whiteboarding sessions are more beautiful, frictionless, and easier to understand. If the shape recognition isn’t toggled on before drawing the shape, long pressing the shape recognizes it.

Read more about using the whiteboard on Webex Boards and Desk Devices.

Reactions in Meetings

Release ID: RoomOS 10.4.1.1 85ff0a04877

Reactions gives you an easy way to show engagement in a meeting without taking the focus away from the presentation. For presenters, reactions provides live feedback from the audience, making presenting feel interactive​. You can send reactions from the React button in the call controls, where you also find option to raise hand. A collective stream of reactions show in the upper right corner of the device​



For more information, read the Reactions in Meetings article.

Outside Room Booking with Room Navigator

Release ID: RoomOS 10.4.1.1 85ff0a04877

Room booking with the Cisco Webex Room Navigator is now also available outside the room. The wall mount features a colored light strip which allows users to clearly see room availability from far away. Users can also book the room spontaneously and see the room’s calendar for the day.



For more information, read the Outside a Room Booking and Set Up Room Navigator as a Room Booking Device articles.

May 19th, 2021

Host Control to Turn Off Video

Release ID: RoomOS 10.4.1.1 85ff0a04877 and RoomOS 9.15.4.12 67a93d56abf

Webex meeting’s hosts can turn off participants video on demand. This can help in situations where the remote end is disturbing the meeting without their knowledge, or the remote end is not capable of turning their video off themselves.

For more information, read the Turn Off Your Video article.

April 15th, 2021

New Layout Menu

Release ID: RoomOS 10.3.1.2 a911d5664c8 and RoomOS 9.15.3.13 e8923dc6f18

Now you can see the same layout names and icons whether you're using a Webex device or a Webex app. This change was introduced in February for the Webex Board, and is now available on all room and desk devices.

For more information, read the Change the Screen Layout in a Call article.

Keyboard Languages

Release ID: RoomOS 10.3.1.2 a911d5664c8 and RoomOS 9.15.3.13 e8923dc6f18

The keyboard on Touch 10, Room Navigator, and integrated touch interfaces support more languages. The keyboard language follows the language settings for the user interface. The user interface language can be selected from the Settings menu of the device.

For more information, read the Change Language on a Room or Desk Device article.

Immersive Share from Desk Pro

Release ID: RoomOS 10.3.1.2 a911d5664c8

With Immersive Share, you can hold engaging presentations by placing yourself on top of any content on your computer. The presentation and video is sent in the content stream, so you stay in focus until you stop sharing. Immersive Share is available on Desk Pro from the virtual backgrounds menu.

For more information, read the Immersive Share article.

5x5 Grid Layouts

Release ID: RoomOS 10.3.1.2 a911d5664c8

Larger grid layouts let you see more of your colleagues and work contacts face to face. 5x5 grids became available for all transcoded meetings in January. Now you can get up to 5x5 layout when you switch on the Grid layout on Room Series, Board Series, and Desk Pro.

For more information, read the Video Stream Layouts article.

Layouts for Dual-Screen Devices

Release ID: RoomOS 10.3.1.2 a911d5664c8 and RoomOS 9.15.3.13 e8923dc6f18

We've improved the available video layouts for dual-screen devices. Prominent shows a large active speaker on one monitor, and a 5x5 grid on the second screen. Grid layout shows all participants in equal size, with maximum 3x4 and 3x4 participants. This change is currently only for switched meetings. There’s an upper limit of 25 visible video streams.

For more information, read the Video Stream Layouts article.

Host Controls for Raised Hand

Release ID: RoomOS 10.3.1.2 a911d5664c8 and RoomOS 9.15.3.13 e8923dc6f18

Sometimes we see that participants forget to lower their hand after they have asked their question. This makes it harder for the host to keep track of the raised hands. Now the host and cohost can lower a participant's hand and lower all hands.

For more information, read the Host Controls for Raise Hand article.

Camera Control on Room USB

Release ID: RoomOS 10.3.1.2 a911d5664c8

Webex devices auto frame the person in front of the device, but sometimes you want to focus on an object or specific area of the room. Now you can manually control the camera on Room USB devices with a TRC6 remote control. You can use the remote control to pan, tilt, and zoom the camera.

For more information Room USB, read the Get Started article.

March 15th 2021

Webex Edge for Devices: Change in Minimum Software Version Requirement

Webex Edge for Devices requires up to date software to maintain Webex connectivity. Starting in March 2021, Cisco Webex is moving to a new Certificate Authority, IdenTrust Commercial Root CA 1. Due to this change, customers who are managing their device software upgrades manually must upgrade their devices to minimum CE 9.14.5 and preferably CE 9.15 at the earliest in order to be supported by Webex Edge for Devices.

For more information, read the Software Upgrade Requirement for Webex Edge for Devices. For more on Webex Edge for Devices, see Webex Edge for Devices.

In-Room Booking

Release ID: RoomOS 10.2.1.3 886f017f09c and RoomOS 9.15.2.12 c379560982f

With in-room booking, you can extend your booking or book a room for a spontaneous meeting. If the room is available, you can use a touch controller, Touch 10 or Room Navigator, to book the room. If Webex Assistant is enabled, you can book the room with voice commands.

Read the articles on in-room booking for Touch 10 and Room Navigator and for Webex Assistant for more information. On how to enable in-room booking, see Enable In-Room Booking For Shared Mode Webex Rooms

Noise Removal for DX70 and DX80

Release ID: RoomOS 9.15.2.12 c379560982f

Noise removal is available for the DX70 and DX80 to make meetings from home or other environments with annoying background noises such as keyboard clicks, traffic, and the neighbor’s renovation. With BabbleLabs’ advanced AI, we distinguish and filter out the noise from the voice, to elevate communication.

Read the Noise Removal on Webex Rooms article for more information.

New Host and Cohost Capabilities

Release ID: RoomOS 10.2.1.3 886f017f09c and RoomOS 9.15.2.12 c379560982f

Host and cohost can accept everyone waiting in the lobby by tapping one button.

Read the Admit All Particpants to Meetings article for more information.

February 15th 2021

Shape Recognition in Whiteboards

Release ID: RoomOS 10.1.1.2 bd0d2b72f94 and RoomOS 9.15.1.11 9c47f567d66

Tidy up your drawings on the Webex Board and desk devices. Your freehand squiggles can now be turned into perfect common shapes automatically, with shape recognition on the Webex Board and desk devices.

Read more about using the whiteboard on Webex Boards and desk devices.

Webex Optimized Experience for Webex Edge for Devices

Release ID: RoomOS 10.1.1.2 bd0d2b72f94 and RoomOS 9.15.1.11 9c47f567d66

Devices linked with Webex Edge for Devices get the full optimized Webex Meetings experience when connecting to Webex meetings. The devices continue to use SIP for internal dialing and when connecting to external services.

Read the Webex Optimized Experience for Webex Edge for Devices article for more information

Layout Selection on Webex Board

Release ID: RoomOS 10.1.1.2 bd0d2b72f94

New to the Webex Board – Get the same experience as our other Webex room devices and choose the layout that makes sense for your meeting – including Grid View, Active speaker and more.

Read the Video Stream Layouts article for more information.

Request Mute/Unmute

Release ID: RoomOS 10.1.1.2 bd0d2b72f94 and RoomOS 9.15.1.11 9c47f567d66

Streamline meeting house-keeping items. The meeting host can send a request to a muted participant to unmute without having to say it in front of everyone in the meeting.

Read the Mute All Participants During Meetings article for more information.

Change In-Meeting Roles from Your Device

Release ID: RoomOS 10.1.1.2 bd0d2b72f94 and RoomOS 9.15.1.11 9c47f567d66

Late for your next meeting, but the team is still deep in discussion? Now you can change in-meeting roles from your Webex device. This feature allows you to make someone else the host of your meeting directly from a Webex room device. This way you can leave the meeting without ending it for everyone, as someone else takes over your role as the host.

Read the Change Roles During a Meeting on Webex Room and Desk Devices article for more information.

Closed Captions in Meetings

Release ID: RoomOS 10.1.1.2 bd0d2b72f94

Toggle on closed captions in Webex meetings and never miss a word that's being said. Closed captions are available when Webex Assistant for Meetings is added to the meeting.

Read the Closed Captioning on Webex Rooms article for more information.

WebApps in Calls

Release ID: RoomOS 10.1.1.2 bd0d2b72f94

The WebApps you've been using in local meetings are now available in calls. You can have your remote teams on a call working on a kanban board directly, moving around tasks, and editing text from a Webex Board or a Desk Pro. After the meeting it’s finished, there’s no need to take a picture, and go to your laptop to redo all the work.

Read the Share a Web App on Webex Boards and Desk Pros article for more information.

Improved Share on Desk Pro

Release ID: RoomOS 10.1.1.2 bd0d2b72f94

When you're using a Desk Pro as a computer monitor, it's now easier to control what you see. When you're in a call, tap the Desk Pro screen to see a picture-in-picture preview of your computer screen. Maximize to see your computer full screen, or tap Share in call to share.

January 18th 2021

Change in Software Versions

From January 2021 RoomOS 9.15 and later only supports DX, MX, and SX Series products. Board, Desk, and Room Series products are using RoomOS 10.0 and later only. This change is automatic with the January 2021 software update. For more information on new software releases, check the following articles:

RoomOS 10 Known and Resolved Issues

RoomOS 9 Known and Resolved Issues

Cloud-Managed Software Upgrades for Webex Edge for Devices

With cloud-managed software upgrades, your Webex Edge for Devices linked devices get automatically upgraded when a new RoomOS software version is available. Read the Cloud-Managed Software Upgrade for Webex Edge for Devices article for more information.

Raise Hand in Meetings

Release ID: RoomOS 10.0.1.2 e54a985715f and RoomOS 9.15.0.8 b47fa2eaf80

Use the Raise Hand button in a meeting to let others know you want to ask a question or to comment on the discussion. Read the Raise Hand in a Meeting on Webex Rooms article for more information.

Far-End Camera Control

Release ID: RoomOS 10.0.1.2 e54a985715f and RoomOS 9.15.0.8 b47fa2eaf80

You can control far-end cameras when you're in a meeting where one or more of the other devices have a remotely controllable camera. Read the Far-End Camera Control from Webex Rooms Devices article for more information.

Transcoded Layouts for DX, MX, and SX Series Devices

Release ID: RoomOS 9.15.0.8 b47fa2eaf80

Cloud-registered DX, MX and SX Series devices calling in to Webex meetings now receive the transcoded meeting experience and layouts, including 5x5 Grid view.

Read the Video Stream Layouts article for more information.

Improved User Interface for Wi-Fi Setup

Release ID: RoomOS 2020-11-27 d43c34aee86

On all devices that support a Wi-Fi connection, the Wi-Fi setup interface has been improved to simplify configuration. You can now access the Wi-Fi settings and see detailed information about network status, even when you're in a call.

Read more about configuring the Wi-Fi setup and viewing network status, here.

Show Active Speaker Indicator

Release ID: RoomOS 2020-11-27 d43c34aee86

A blue outline now appears around the active speaker's video frame or site label, making it easier to identify who is actually speaking during a meeting. This is particularly helpful in larger grid views and in meetings with participants who have joined as audio-only.

Broadcast Mode

Release ID: RoomOS 2020-11-27 d43c34aee86

You can configure a device to output a clean video stream. In this mode the indicators, notifications, and controls are removed. There will be a separate configuration to remove name labels later. This mode is aimed at broadcasting and recording services where you only want to pass on the video to your viewers.

Upload custom icons for UI extensions

Release ID: RoomOS 2020-11-27 d43c34aee86

You can now upload custom icons for Panels or Action Buttons from the User Interface Extension Editor in the web portal.

Web Portal User Interface Changes

Release ID: RoomOS 2020-11-11 40a133064c6

The web portal has been updated to align with the visual style of Control Hub. A vertical menu with tabs has been introduced and there is a search box to help you find the moved settings. Visual improvements have been made to the Macros Editor, the UI Extensions Editor, and the Audio Console.

Add Your Title to Your Name Label

Release ID: RoomOS 2020-11-11 40a133064c6

You can now add your title below your name label when you sign up for face recognition. You can also add your title if you have already signed up. Read here how to sign up and add your name label and title.

Floating Content Controls on Webex Boards and Desk Devices

Release ID: RoomOS 2020-11-11 40a133064c6

A new floating toolbar is available, giving you a quick access to sharing options, annotations, and touch redirect.

Black Canvas

Release ID: RoomOS 2020-11-11 40a133064c6

You can change between black and white canvas when you’re using the whiteboard. Read this article for more information.

4x4 Participants Shown in Grid View Layout

Release ID: RoomOS 2020-11-11 40a133064c6

The Grid View layout now shows up to 4x4 meeting participants. Grid View is the default layout that appears when a user joins a Webex meeting from a Cloud-registered Room or Desk series device.

A 4x4 Grid View requires a minimum call rate of 2Mbit.

Additional Host and Co-Host Functionality on Paired Devices

Release ID: RoomOS 2020-11-11 40a133064c6

When you’re hosting or co-hosting a meeting and paired with a device from your Teams client or Webex 40.11, the device becomes a co-host too. This means the device will support some additional options it doesn’t otherwise have. For example, as a co-host you can mute some or all participants, lock and unlock the meeting, and end the meeting for everyone or just for yourself. Read more about co-hosting functionality, here.

USB Forwarding

Release ID: Room OS 2020-10-26 d97b604b745

You can connect a USB mouse and/or keyboard to your Desk Pro, and use them for your laptop. Read more about it here.

Noise Removal

Release ID: Room OS 2020-10-26 d97b604b745

Use the new noise removal capability to filter out distracting noises from your environment in meetings. For more information, see Noise Removal for Webex Boards, Desk Pro, and Room Series.

Whiteboard Overview on Webex Boards and Desk Devices

Release ID: RoomOS 2020-10-05 c1b06c8ee79

You can zoom out up to 10x to get a better overview of the entire whiteboard.

Mute All Participants During Meetings

Release ID: RoomOS 2020-10-05 c1b06c8ee79

As a host, you can mute all participants during a meeting on your Webex device. Read here for more information about this feature.

Updates for Webex Edge for Devices

Release ID: RoomOS 2020-10-05 c1b06c8ee79

We've added the following features for devices linked with Webex Edge for Devices running CE9.14.2 and later:

  • Support for logs management from Control Hub

  • Support for Microsoft Teams meetings with video integration and WebRTC

To read more about Webex Edge for Devices, see the Webex Edge for Devices article.

Join Microsoft Teams Meetings with Cisco Webex Video Integration for Microsoft Teams

Release ID: RoomOS 2020-10-05 c1b06c8ee79

Webex devices and participants with devices in Personal mode invited to a Microsoft Teams meeting can join the meeting directly from their devices with One Button to Push (OBTP) or by dialing into the meeting. Read more about joining Microsoft Teams meetings here.

Transfer Host and Leave a Meeting on Webex Devices

Release ID: RoomOS 2020-10-05 c1b06c8ee79

By transferring the host, you can leave a meeting you are hosting and let the other participants continue without you.

Personal Mode Devices Pairing

Release ID: RoomOS 2020-10-05 c1b06c8ee79

You can make call and share content wirelessly from the Webex Teams App to your Webex device in personal mode. Check Share Content Wirelessly to Webex Devices and Make a Call from Webex Devices with the Webex Teams App for more information.

Music Mode

Release ID: RoomOS 2020-08-31 a4fd41aa839

You can now turn on Music mode in a call when it's important to hear the full range of live music. This can be used for remote music lessons, testing musical instruments, and other similar scenarios. Read more about Music mode in this article.

Manual Camera Control for Desk Pro and Webex Boards

Release ID: RoomOS 2020-08-31 a4fd41aa839

In addition to the automatic Best Overview, you can now change the camera view on Desk Pro and Webex Boards manually. See this article to learn how to use manual camera control on these devices.

Mute Other Participants During Meetings

Release ID: RoomOS 2020-08-31 a4fd41aa839

As a host, you can mute anyone during a meeting directly from your Webex device. This feature is available on desk devices and devices with a touch controller. See this article to learn how to do it.

Call Information for Recent Calls

Release ID: RoomOS 2020-08-31 a4fd41aa839

You can now easily find the call information for a recent call in the Call menu. Read this article for more information.

Configure the Cleanup Timer on Webex Boards and Desk devices

Release ID: RoomOS 2020-08-06 118dbf07142

You can decide when the whiteboards and website data stored on your device are deleted. See this article to learn how to configure the timer, and this article to know how to end your session by deleting all whiteboards and browsing data.

Add Web Apps Directly from Control Hub

Release ID: RoomOS 2020-08-06 118dbf07142

You can set up web apps on Control Hub and launch them from your Webex Board or Desk Pro's home screen. Read this article for more information.

Join a Microsoft Teams Meeting from Webex Boards, Room Devices, and Desk Pros with WebRTC

Release ID: RoomOS 2020-08-06 118dbf07142

Webex devices and participants with devices in Personal mode invited to a Microsoft Teams meeting can join the meeting directly from their devices with One Button to Push (OBTP). Read this article to learn how to join the meeting and this article to learn how to set up WebRTC.

Search for Personal Rooms

Release ID: RoomOS 2020-06-25 44a3904313a

You can now search for Personal Room from your device. Tap Join Webex and search for Personal Room with a name or an email address.

Lock Personal Meeting Rooms

Release ID: RoomOS 2020-06-25 44a3904313a

As a host, you can lock and unlock personal meeting rooms by selecting the lock button. This feature is available on desk devices and devices with a touch controller.

Updated Call History on Devices in Personal Mode

Release ID: RoomOS 2020-06-25 44a3904313a

The call history on your device is now the same as your call history on Webex Teams. This is available for devices in personal mode.

Whiteboarding on Desk Devices in Personal Mode

Release ID: RoomOS 2020-06-25 44a3904313a

You can now create and edit multiple whiteboards before saving them to a Webex Teams Space or sending them by email. Check the updated whiteboarding article for desk devices in personal mode.

New Features for Webex Edge for Devices

Release ID: RoomOS 2020-05-06 cf2befca38d

We've added the following features for devices linked with Webex Edge for Devices running CE9.13 and later:

  • Support for Cisco Webex Control Hub configuration management

  • Easy join Personal Rooms with user search

  • Real-Time Media Metrics when joining Webex calls

To read more about Webex Edge for Devices, see the Webex Edge for Devices article.

Remote Monitoring Option Key Required for Taking Screenshots of Whiteboards and Digital Signage

Release ID: RoomOS 2020-05-06 cf2befca38d

To take screen-shots of the whiteboards and digital signage, you now need to add Remote Monitoring option key from the local web interface. Without the Remote monitoring option key, the screen-shots will be gray if whiteboarding or when digital signage is on-screen.

With the Remote Monitoring option key installed, you can take screen-shots of:

  • Touch user interface

  • On-screen menus, buttons, and notifications

  • Whiteboards

  • Digital signage

Without the Remote Monitoring option key installed, you can take screen-shots of:

  • Touch user interface

  • On-screen menus, buttons, and notifications

Default Mode for HTTP Clients is Changed to HTTPS

Release ID: RoomOS 2020-05-06 cf2befca38d

The default mode for HTTP clients has changed from “HTTP+HTTPS” to “HTTPS”. This means that the experience when launching the web portal of a device may change. Devices are shipped with a certificate that is signed by a trusted CA that is not trusted by browsers. Install a trusted certificate on the device to secure the communication between your computer and the device.

To read more about adding certificates, see the Add Certificates article.

Activity Indicators on your Devices

Release ID: RoomOS 2020-04-06 dbcdd81ba03

You can see the avatar of the participant or the initials of the device using the whiteboard, so you can follow who is drawing or annotating. Read this article for more information.

Webex Room USB is Now Available

Release ID: RoomOS 2020-04-06 dbcdd81ba03

We have added support for Webex Room USB. Webex Room USB is a smart video conferencing solution for huddle spaces, and is compatible with any collaboration vendor. Read the Webex Room USB article for more information.

Webex on Flip is Now Available

Release ID: RoomOS 2020-03-20 8a845789ad6

We have added support for Webex on Flip. Webex on Flip combines the video conferencing capabilities of a Cisco Webex Room Kit Mini with the cocreation capabilities of a Samsung Flip digital whiteboard. Read Webex on Flip article for more information.

Join Your Personal Room Meetings from a Personal Device

Release ID: RoomOS 2020-02-24 4fe8516fb6e

You can now join your Personal Room meetings from your personal mode device in just a couple of steps. Read Start a Personal Room Meeting from a Personal Mode Device for more information.

WebGL is Supported on Webex Boards and Room Devices

Release ID: RoomOS 2020-02-24 4fe8516fb6e

WebGL is an experimental feature and might change in the future. WebGL is disabled by default but can be enabled on the web interface of the device. Read Best Practices For Using the Web Engine for more information.

Hide Meetings Details on Your Devices

Release ID: RoomOS 2020-02-24 4fe8516fb6e

You can hide scheduled meeting titles on Webex Boards, and Room and Desk devices. Follow the configuration described in Hide Meetings Details on Webex Boards, and Room and Desk Devices to set it up.

Wireless Guest Share

Release ID: RoomOS 2020-01-31 85237a267b4

With wireless Guest Share from devices.webex.com you don't need to use cables or download a Webex app to share locally.

To read more about Guest Share, see the Wireless Guest Share article.

Share Wirelessly in a Call to a Personal Mode Devices

Release ID: RoomOS 2020-01-31 85237a267b4

You can now share wirelessly in a call from your Cisco Webex Teams app to your personal mode device.

To read more about wireless share, see the Wireless Share to Personal Mode Devices article.

Manage RoomOS Software on Control Hub

Release ID: RoomOS 2019-12-16 285a7f8edd1

On the Manage RoomOS Software page on Control Hub, you can find information about the current and the next software release. You can also read about the release cycles and find links to the release notes. From the customer view on admin.webex.com, go to Devices > Software.

Webex Edge for Devices

Release ID: RoomOS 2019-12-16 285a7f8edd1

You can use Webex Edge for Devices to link your on-premises devices to the Cisco Webex cloud service. This gives you access to select cloud features, while your registration, device management, calling, and media services remain on-premises. You can manage cloud services and get device diagnostics from them in Webex Control Hub.

To read more about Webex Edge for Devices, see the Webex Edge for Devices article.

Annotate Everywhere

Release ID: RoomOS 2019-12-16 285a7f8edd1

You can now annotate on web pages and files you share on a Webex Board. This works similarly to annotating on presentations. You can save the annotations for later reference to a Webex Teams space or send them by email.

Read more about annotation in Annotate on Cisco Webex Boards and Annotate on Screen Share From Cisco Webex DX70 and DX80 in a Call.

Save Your Work on DX70 and DX80

Release ID: RoomOS 2019-12-16 285a7f8edd1

You can save your whiteboards and annotations to a Webex Teams space or by email just as you have previously done on Webex Boards. Save your work is available for shared DX70 and DX80.

Read more about saving your work in Save a Whiteboard from Desk Devices to Cisco Webex Teams and Send a Whiteboard from Desk Devices by Email articles.

New Whiteboarding Workflow

Release ID: RoomOS 2019-12-16 285a7f8edd1

We’ve updated the icons in the whiteboard menu to make working on your content easier. Saving options are more visible and you have the option to save your work to an existing space.

Companion Mode

Release ID: RoomOS 2019-11-04 464775546f8

With companion mode, you can set up one Room Series device and one Webex Board to work as a combined system. Use the room device to make calls and the board for whiteboarding. Shared content is shown on both devices, and the whiteboards are shared to the room device automatically in calls.

Read more about Companion Mode.

Learn how to Set Up Companion Mode.

Touch Redirect

Release ID: RoomOS 2019-11-04 464775546f8

Touch redirect enables you to control your laptop from a Webex Board screen when the laptop is connected with an HDMI and a USB cable. Touch redirect is available for laptops running Windows 10. It also works with other operating systems if the operating system supports touch commands.

Touch redirect only works outside a call.

Touch redirect is supported on Webex Board 55S, Webex Board 70S, and Webex Board 80S.

Read Wired Touch Redirect from Webex Boards for more information.

Add Participants to an Ongoing Call or Meeting

Release ID: RoomOS 2019-11-04 464775546f8

You can add other devices or Webex Teams users to an ongoing call or a meeting. Read Add a Participant to an Ongoing Call or Meeting From Your Room or Desk Device for more information.

Updated Layout on Webex Boards

Release ID: RoomOS 2019-10-19 97e3752c67a

Webex Boards are updating layouts to improve the call experience. The active speaker and the PiPs will now have separate places on the screen. The PiPs will no longer overlay the active speaker area. This allows the active speaker to always be in full view and improves the visual hierarchy of the screen.

Name Labels

Release ID: RoomOS 2019-09-26 14326fc8c9f

Name labels help people in your organization to get to know each other better. By adding face recognition and name labels to meetings, people get a chance to associate names with faces. Face recognition is used to create name labels for all participants that have signed up in the beginning of the meeting. And after that the name label is visible for the active speaker.

When you are in a call or a meeting on a Room Series device or a Webex Board that is Webex registered, your name label is visible for the receiving end. You can see the name labels of those who have signed up if you are calling from a DX, SX, MX, or Room Series device or a Webex Board that is Webex registered.

Check out how to sign up for face recognition in the Sign Up for Face Recognition and Name Labels article.

Read about how to enable name labels for your organization in the Enable Face Recognition and Name Labels article.

Redo Option for Whiteboarding

Release ID: RoomOS 2019-09-12 ee4956daae7

A Redo button is now available on Webex Boards and Desk devices to bring back what you just removed from your whiteboard. The redo button appears after tapping the undo button. For more information, read Use the Whiteboard on Cisco Webex Board and Use the Whiteboard on Cisco DX70 and DX80.

Opening Files Stored in OneDrive or SharePoint Online from Files Activity

Release ID: RoomOS 2019-09-12 ee4956daae7

Microsoft OneDrive or SharePoint Online files that you have shared in a Webex Teams space can be viewed on Webex Boards. Open the Webex Teams space on a board, access the documents from the Files Activity, and keep working on them from your Webex Board. The Web Engine has to be enabled in order for this feature to be available. Read Enable the Web Engine on Webex Boards to learn how to set it up. Once configured, take a look at this article to learn more about opening Onedrive or Sharepoint Online files on Webex Boards.

Two-Way Whiteboarding

Release ID: RoomOS 2019-09-12 ee4956daae7

You can collaborate on one whiteboard from different Webex Boards in Webex Meetings meetings.

Advanced Configurations Available on Control Hub

Release ID: RoomOS 2019-09-12 ee4956daae7

You can now access advanced configurations for individual room and desk devices and Webex Boards directly from Control Hub. Read more about how to use them in the Advanced Configurations article.

Stickies on Webex Boards

Release ID: RoomOS 2019-08-28 7980d1cd53c

You can create, edit, and move stickies on your whiteboards and annotations on Webex Boards.

To find out more about stickies on Webex Boards, take a look at this article.

Open Web Apps from Webex Boards

Release ID: RoomOS 2019-08-28 7980d1cd53c

You can now create macros to open web apps on Webex Boards. This way you can access apps such as Jira, Miro, Office 365, and Google docs directly from your board. To read more about how to use macros, take a look at the Use of Macros article.

If you are using a Webex Board with a Touch 10 controller, the web apps show up only on the Touch 10.

Changes to the Network Settings Menu

Release ID: RoomOS 2019-08-16 3dac3cfa60c

The network settings and information are now available in the same menu on the device’s user interface. The settings that are available have not been changed.

New Pen Sizes for Whiteboarding and Annotating

Release ID: RoomOS 2019-07-02 a37dc2ce640

You can now choose between three different pen sizes when whiteboarding and annotating on Webex Boards and Desk devices.

Join Webex Meetings From Your Device

Release ID: RoomOS 2019-07-02 a37dc2ce640

It is now possible to join Webex Meetings directly from your device. Read Join Webex Meetings from Your Cisco Webex Board, Room, or Desk Device for more information.

Create a Copy of Whiteboards and Annotations

Release ID: RoomOS 2019-06-19 002b5fa2be2

On Cisco Webex Boards you can now create copies of whiteboards and annotations. The whiteboard or annotated snapshot of a presentation is stored in the Whiteboard menu. You can go back to it and continue work on the copy as you would on any other whiteboard or snapshot.

Digital Signage on Cisco Webex Boards and Room Series Devices

Release ID: RoomOS 2019-06-19 002b5fa2be2

Digital signage allows you to display custom content, such as signage apps, internal communications, or company news. The feature is available on Cisco Webex Boards and Room Series devices.

Simply configure the URL through Cisco Webex Control Hub and Digital signage enables your device to show any web page when it is on half-wake state.

Read this article to learn how to set up Digital signage from Cisco Webex Control Hub or from the Web Interface of the Device.

Send Your Whiteboards and Annotations by Email on Cisco Webex Boards

Release ID: RoomOS 2019-06-19 002b5fa2be2

You can send your whiteboards and annotations by email whether you are in a Webex Teams space or not. Sending your work by email is a great way to share your whiteboards and annotations with people inside or outside your organization. The option to send your work by email has to be configured through the web interface in order to be available. Follow the steps in Configure SMTP settings in order to set up the feature. Once configured, read Use the Whiteboard and Annotate on Shared Presentations articles to find out how to send your whiteboards or annotations by email.

Turn Off Your Video During a Meeting or a Call

Release ID: RoomOS 2019-06-19 002b5fa2be2

After joining a meeting or call on your board, room or desk device, you can turn off your video if you don't want to show it. For more information, read Turn Off Your Video article.

USB Headset Support for Room Kit, Room Kit Mini, and Room 55

Release ID: RoomOS 2019-06-19 002b5fa2be2

You can connect a USB Headset, Handset, or USB Bluetooth dongle to the USB-A input on the devices. This is similar to the DX Series.

Annotations Are Stored Into the Whiteboard Menu

Release ID: RoomOS 2019-06-19 002b5fa2be2

The annotated presentations are now stored into the Whiteboard menu of the Cisco Webex Board when you’re done working on them. A snapshot of the annotated image is saved in the Whiteboard menu of the Webex Teams space as a .pdf. See Annotate on Presentations for more information.

Improved USB-C Experience for Room Kit Mini

Release ID: RoomOS 2019-06-19 002b5fa2be2

The Room Kit Mini is in USB camera mode only when it is streaming media to a computer over the USB-C port. In previous releases, it was sufficient that a computer was connected to the USB-C port.

Register a Device to Cisco Webex Using API or Local Web Interface

Release ID: RoomOS 2019-06-19 002b5fa2be2

You can register a device to Cisco Webex remotely, so you don’t have to be in the same room as the device. You can do this programmatically from the API or use the local web interface. In earlier releases, you had to use the onscreen setup assistant.

To read more, see the Register a Device to Cisco Webex Using API or Local Web Interface article.

Updates for Webex Boards

Release ID: RoomOS 2019-06-19 002b5fa2be2

  • Support for Touch 10 controller

    • Calling

    • Edit and add favorites

    • Flashing screen for in-coming calls

  • Macros and in-room controls

  • Branding

  • Remove buttons from user interface

Extended Support for HTTP Requests

Release ID: RoomOS 2019-06-03 ccc122100bb

Previously a device has been able to send arbitrary HTTP(S) Post and Put requests to an HTTP(S) server. This feature is extended to support more request types (Get, Patch, and Delete), and also to handle data that is returned from the server (response headers and body).

To learn more, see Sending HTTP Requests from a Board, Room, or Desk Device.

Cisco Webex Assistant for Webex Boards

Release ID: RoomOS 2019-06-03 ccc122100bb

The voice-driven Webex Assistant is now available on Webex Boards. With Webex Assistant enabled, anyone can walk into a conference room and use their voice to interact with a Webex Board. It helps you with tasks such as calling someone in your organization, joining a colleague’s Personal Meeting Room, controlling the volume and video display options, and much more.

Webex Assistant is available in English.

To learn more about Webex Assistant, see Enable Cisco Webex Assistant and Get Started with Webex Assistant.

Infinite Whiteboard on Cisco Webex Board and Desk Devices

Release ID: RoomOS 2019-05-13 e9e48cc1aba

The whiteboard provides an infinite canvas where you can draw and write in all directions without never running out of space. For more information, read Use the Whiteboard on Cisco Webex Board and Use the Whiteboard on Cisco DX70 and DX80.

Graphical Sound Mixer Available on Audio Console

Release ID: RoomOS 2019-04-23 fbcc553c56a

The Audio Console now has a graphical sound mixer. It has 8 user-definable parametric equalizer settings. A setting consists of up to 6 sections, each of which has its own filter type, gain, center/crossover frequency, and Q value. Each section is shown with its own color and the effect of altering any of the parameters immediately becomes visible in the graph. For more information, see Advanced Customization of Audio.

Audio Console is available for: Codec Pro, MX700, MX800, Room 70 G2, Room 70D G2, and SX80.

Connect to xAPI Over a WebSocket

Release ID: RoomOS 2019-03-19 218e6106b05

You can now connect to the xAPI over WebSocket. The communication channel over WebSocket is open both ways until it is explicitly closed. This means that the server can send data to the client as soon as the new data is available, and there is no need for re-authentication for every request. This improves speed significantly compared to HTTP. Each message contains a complete JSON document and nothing else. Many programming languages have a good library support for WebSocket and JSON-RPC.

WebSocket is not enabled by default. Note that WebSocket is tied to HTTP and HTTP or HTTPS must be enabled before you can use WebSocket.

For more information, see Interact with the API of a Board, Room or Desk Device over WebSocket.

Recent Updates

Release ID: RoomOS 2019-03-19 218e6106b05

  • 1080p support for Room Kit Mini when it is used as a USB camera.

  • The Room series devices can be configured to report the stationary ambient noise level in the room. The reported value is an A-weighted decibel value (dBA), which reflects the response of the human ear. Based on the reported noise, facility management or a building manager can intervene to troubleshoot the issue. All signal processing related to this feature is local and the only data that are transmitted is the calculated noise level.

  • You can now connect up to three SRG-120DH/PTZ- 12 cameras to a Codec Plus using an HDMI and an Ethernet switch.

Hide Unsupported Files on Cisco Webex Board

Release ID: RoomOS 2019-03-19 218e6106b05

You can now hide the unsupported files that have been shared in a Webex Teams space when viewing them on the board.

Fore more information, see View a File on a Board.

Webex Events Panelist Support

Release ID: RoomOS 2019-03-19 218e6106b05

Webex Events panelists can join events with Webex-registered devices and get a customized experience. Panelists can dial into an event directly on their device, simply by entering the password found on the email invitation. When the host starts a practice session, a banner is displayed on the panelist's device.

For more information, see Webex Events Panelist Support.

Edit Your Favorite Contacts on Room and Desk Devices

Release ID: RoomOS 2019-03-19 218e6106b05

You can edit your favorite contacts on Room and Desk devices in order to find them more easily. If you have marked a contact from the directory as your favorite, you can edit their name. If you have marked a video address as your favorite, you can edit that address and add a name to it to help you find the contact.

For more information about editing favorites, see Edit Your Favorite Contacts on Room and Desk Devices.

Cisco Webex Assistant

Release ID: RoomOS 2019-02-22 a9172dc1ab7

Webex Assistant is a voice-driven virtual assistant for Cisco Webex Room series devices. With Webex Assistant enabled, anyone can walk into a conference room and use their voice to interact with these devices. It helps you with tasks such as calling someone in your organization, joining a colleague’s Personal Meeting Room, controlling the volume and video display options, and much more.

Webex Assistant is available in English.

To learn more about Webex Assistant, see Enable Cisco Webex Assistant and Get Started with Webex Assistant.

Add Customized Branding and Custom Notification on Room and Desk Devices

Release ID: RoomOS 2019-02-22 a9172dc1ab7

You can now customize the device screen and Touch 10 controller with your logo and brand image without compromising the overall user experience. In half-wake state, the screen shows a custom image and a logo. In awake state, a logo is shown in the bottom right corner of the screen.

You can also add a short text string to the bottom left corner of the screen. This can be, for example, instructions on customized calling or information about a local support contact.

Custom branding is not supported on the following devices:

  • Cisco TelePresence SX10

  • Webex Boards

For more information, see Add Customized Branding and Add Custom Notification.

Whiteboards Shared from Webex Boards and Webex Teams Visible on All Devices

Release ID: RoomOS 2019-02-22 a9172dc1ab7

You can now see whiteboards that are shared from Webex Boards and Webex Teams app in all meetings regardless of the type of device you have called in with. The shared whiteboard is like other shared content, so you can view it but not participate in drawing. Whiteboards from Webex Teams app are only visible in Webex Teams space meetings.

Support for Korean Keyboard

Release ID: RoomOS 2019-02-04 f7e76335e87

Korean keyboard input is now supported on Touch 10 controller when the user interface language is set to Korean. The Korean keyboard is not available on the Cisco Webex Board yet.

Support For HDCP Protected Content

Release ID: RoomOS 2019-01-22 5008063821d

You can configure one of the HDMI inputs of the room device to support HDCP (High-bandwidth Digital Content Protection) protected content. Then you can reuse the screen of a room device, also to show content from devices that deliver HDCP content. Examples of such devices are a Google ChromeCast, an AppleTV, or an HDTV decoder. HDCP content can only be shown locally, it cannot be shared while in a call.

Available on the following devices:

  • Codec Plus (including Room Kit Plus and Room Kit Plus Precision 60)

  • Codec Pro (including Room Kit Pro and Room Kit Pro Precision 60)

  • Room 55 and Room 55 Dual

  • Room 70 and Room 70 G2

For more information, see Enable HDCP Content on Room Devices.

Advanced Customization of Audio Using the Audio Console Utility

Release ID: RoomOS 2019-01-22 5008063821d

The Audio Console utility, which is embedded in the web interface of the room device, provides a graphical interface to advanced customizable audio features. The Audio Console utility lets you define how to connect audio inputs to outputs, using simple drag and drop techniques.

The main features are:

  • Configure the audio system of the codec.

  • Change the default mixing, routing, and equalizers.

  • Set various input and output connector properties.

  • Configure advanced features such as local reinforcement.

Available on the following devices:

  • SX80

  • MX700 and MX800

  • Codec Pro (including Room Kit Pro and Room Kit Pro Precision 60)

  • Room 70G2

For more information, see Advanced Customization of Audio on Room Devices and the latest Customization guide.

Using Macros on Room and Desk Devices

Release ID: RoomOS 2018-12-19 54ac0f80a97

Macros can customize the behavior of a room or desk device. It is a small program, which is written in JavaScript / ECMAScript 2017, that runs natively on the device. You can trigger a macro from the user interface. Also, a macro can react to any other system event, configuration change, or status change that is exposed on the API of the device. A macro can register feedback from events, configuration changes, and status changes on the device. The macro can listen for these events and changes, and use the API of the device to invoke further commands and configuration changes.

Available on all room and desk devices except SX10.

For more information, see Use of Macros with Room and Desk Devices.

Use Cisco Webex Room Kit Mini as a USB Camera

Release ID: RoomOS 2018-12-19 54ac0f80a97

You can use the Cisco Webex Room Kit Mini as a USB camera when connected to your computer. This configuration makes use of the microphones and the loudspeakers of the Room Kit Mini, ensuring a great sound experience.

If your Room Kit Mini is already Webex-registered, the system goes in in Do Not Disturb mode to avoid conflicts with incoming calls. If you did not register your Room Kit Mini, you can use it as any other USB camera.

For more information, see Using Cisco Webex Room Kit Mini as a USB Camera.

Record Webex Meetings and Webex Teams Meetings from Room and Desk Devices

Release ID: RoomOS 2018-12-19 54ac0f80a97

You can record Cisco Webex meetings and Cisco Webex Teams meetings from your room or desk device for others to watch later.

You can record:

  • Webex Meetings meetings from a shared or personal device as long as you are the meeting host.

  • Webex Teams meetings from your device when your device is on personal mode. It is possible to record a Webex Teams meeting from a shared device, but only if the device is present in the invitation for the meeting.

Recording a meeting with only one other person isn't supported.

For more information, see Record Meetings from Room and Desk Devices.

Share Locally from Webex Teams to On-Premises Registered Devices

Release ID: RoomOS 2018-12-06 7513bae968a

You can now use Cisco Webex Teams app to share content locally to an on-premises registered room or desk device. This capability can be enabled and disabled from Cisco Webex Control Hub. There are differences in how the Webex Teams app connects to cloud-registered and on-premises devices, and connecting to an on-premises device can be less secure.

For more information, see Enable Local Sharing to On-Premises Registered Devices.

Support for Third Party USB Controllers

Release ID: RoomOS 2018-12-06 7513bae968a

You can use a third-party USB input device to control certain functions on a room device. A Bluetooth remote control with a USB dongle and a USB keyboard are examples of such input devices. You can set up the desired features through macros.

Available on the following devices:

  • Codec Plus

  • Codec Pro

  • DX70 and DX80

  • Room 55 and 55 Dual

  • Room 70 and 70 G2

  • Room Kit

This feature is meant to complement the functionality of the Touch 10 or the DX user interfaces. It is not meant to replace the Touch 10 and DX user interfaces.

For more information, see Use of a Third-Party USB Input Device with Room or Desk Devices.

HTTP Post and Put Requests

Release ID: RoomOS 2018-12-06 7513bae968a

This feature makes it possible to send arbitrary HTTP(S) Post and Put requests from a device to an HTTP(S) server.

By using macros, you can send data to an HTTP(S) server whenever you want. You can choose what data to send, and structure them as you like. This allows you to adapt the data to an already established service.

Security measures:

  • The HTTP(S) Post and Put feature is disabled by default.

  • The system administrator can specify a list of HTTP(S) servers that the device is allowed to send data to.

  • The number of concurrent Post and Put requests is limited.

For more information, see Sending HTTP Post and Put Requests from a Room or Desk Device.

Remove Default Buttons from the Touch 10 User Interface

Release ID: RoomOS 2018-12-06 7513bae968a

If you don’t need all the default buttons on the Touch 10 user interface, you can remove the ones that you don’t need. This makes it possible to fully customize the user interface. The configuration only removes the buttons, not the functionality as such, and the custom In-Room Control panels can still be exposed.

For more information, see Remove Default Buttons from the User Interface.

We Are Gradually Moving Cisco Webex Boards Over to RoomOS

Release ID: RoomOS 2018-11-26 3046ffc45f4

Cisco Webex Boards can now run RoomOS instead of BoardOS. The capabilities and experience are practically identical between the two. The transition is an automatic process managed by Cisco.

With the shared software with the rest of the Cisco Webex room devices, the Webex Boards will have access to many of the same capabilities as the other room devices going forward. With this change, we expect to be able to develop features faster and with higher quality across all room devices.

There are some differences to the previous software:

  • You can launch Advanced Settings from Control Hub to configure your board.

  • 802.1x is available on wired Ethernet.

  • You can get information on the use of the meeting room with people count.

  • Adding participants to a call from the board is currently not supported.

  • The following Wi-Fi authentication methods are not supported: EAP PAP, EAP MSCHAP, EAP TTLS PAP.

  • Changes in the diagnostics panel:

    • The Media tab only shows information for the active speaker.

    • The Services tab provides more detailed information.

    • Show Touch and Microphone are currently not available.

  • Indicator for extra participants in a meeting is currently not available.

  • USB upgrade is not supported.

  • Pinhole factory reset now takes you directly to factory reset after 10 seconds.

Edit Your Favorite Contacts

Release ID: RoomOS 2018-11-06 c753a195165

You can use the Touch 10 controller to edit your favorite contacts to find them more easily. If you have marked a contact from the directory as your favorite, you can edit their name. If you have marked a video address as your favorite from your Recents list, you can edit that address and add a name to help you find the contact.

You can read more about editing favorites in this article.

Classroom Scenario

Release ID: RoomOS 2018-11-06 c753a195165

The Classroom mode uses macros to tailor a room setup that works well for presenting and teaching scenarios. The template provides easy setup, maintenance, and use of the room. Classroom works similarly to the existing Briefing Room mode but it doesn’t require three screens.

Available on the following products:

  • Cisco Webex Codec Plus

  • Cisco Webex Codec Pro

  • Cisco Webex Room 55 and 55 Dual

  • Cisco Webex Room 70 and 70 G2

  • Cisco TelePresence SX80

You can read more about administering a Classroom setup and using a Classroom setup.

Register Your Device on Personal Mode

Release ID: RoomOS 2018-10-10 01dee0d1189

You can now use Cisco Webex Settings to create an activation code for your Cisco Webex room or desk device and register it in personal mode. This way you can get your calls and meetings directly to your device.

Devices in personal mode cannot be used with Cisco Webex Teams app. You can read more about personal mode in this article.

Increase in Administrator and API Access

Release ID: RoomOS 2018-10-10 01dee0d1189

You can now create an Admin user from the devices Advanced Settings. This user can be used to sign in to the devices local web interface, and to access the xAPI over SSH or http(s). Signing in to the device's local web interface with full administrator privileges gives you access to more features than before. The API that is now available is the full feature set of the device. This moves the Webex registered devices closer to parity with on-premises registered devices.

Some of the settings and xAPI commands are not relevant for Webex registered devices and these will be removed in the future. For more information, take a look at the Advanced Settings article.

These are the new features that are now available:

  • Call Control

  • Setup

    • Configuration: With the Admin role, you can now configure all settings that are relevant for Webex registered devices

    • Status: With the Admin role, you can now view all statuses that are relevant for Webex registered devices

    • Peripherals

    • Personalization: Custom Wallpaper

    • Favorites

  • Security

    • Local Users: You can create an Admin user

    • Sign in banner

  • Maintenance

    • Diagnostics

    • System logs

    • Call logs

    • User Interface screenshots

    • Option keys

    • Backup and Restore

    • System recovery: Factory reset

  • Integration

    • Macro editor: Feature preview

    • Developer API

Remote Monitoring of Screen Status for SX20 and SX80

Release ID: RoomOS 2018-09-24 54d650be5e9

The remote monitoring of screen status that has been available for the Webex Room series and SX10 is now available for SX20 and SX80. The codec can wake up the screen if it is in standby mode or put the screen to standby when the codec enters standby. In addition the input source can be changed automatically when you receive a call.

CEC is disabled on the codec by default and must be enabled from the Advanced Settings web interface (Video Output Connector [1] CEC Mode setting). Your screen must support CEC and it has to be enabled on it for the remote monitoring to work.

New Toolbar for Whiteboarding and Mark Up

Release ID: RoomOS 2018-07-12 9f2c038ae60

The toolbar for whiteboarding and marking up presentations has been updated with more colors and a back button to delete the last step.

Connectivity and Sharing from the Cisco Webex Teams App

Release ID: RoomOS 2018-06-01 608dcdbb6e

You can now find connectivity and sharing options in the same menu on the Cisco Webex Teams. When you connect your app to your Webex room or desk device, you can share your screen and use the app to control your device. Read more about connectivity and sharing.

View Whiteboards and Annotations on Room Devices

Release ID: RoomOS 2018-05-07 42d2ca18159

You can now view whiteboards and annotations on presentations on your Room Kit, Room Kit Plus, Room 55, and Room 70 devices connected to meetings in Webex Teams. Other Webex room devices prompt you to view those from the Webex Teams app.

Cisco Spark is Now Cisco Webex

Release ID: RoomOS 2018-05-07 42d2ca18159

Cisco Spark has changed its name to Cisco Webex, and the software on Webex room and desk devices is now called RoomOS (previously Spark Room OS).

The following products have gotten new names:

  • Cisco Spark Room Kit is now Cisco Webex Room Kit

  • Cisco Spark Room Kit Plus is now Cisco Webex Room Kit Plus

  • Cisco Spark Codec Plus is now Cisco Webex Codec Plus

  • Cisco Spark Quad Cam is now Cisco Webex Quad Cam

  • Cisco Spark Room 55 and 70 is now Cisco Webex Room 55 and 70

  • Cisco DX80 is now Cisco Webex DX80

Whiteboarding on DX70 and DX80

Release ID: RoomOS 2018-05-07 42d2ca18159

You can now whiteboard and annotate on presentations.

Updated Language and Time Zone Menu

You can now see the available languages and time zones as a list.

Mirrored Self-view on DX70 and DX80

The self-view image on DX70 and DX80 is now mirrored.

Upcoming Meetings List on Your Device

The awake screen on bookable room devices now shows a list of upcoming meetings.

This feature only works on devices that are enabled with Hybrid Calendar.

Noise Suppression During Calls

This feature reduces unwanted noise during calls using machine learning to recognize when no one is speaking. When the device notices that there is noise that is not speech, the sound gets lower but not turned off completely. When a meeting participant starts speaking while there is noise, the gain is turned back up, and the speech audio is passed on like normal. Noise suppression is available for products in the Cisco Webex Room series.

Flashing Screen for Incoming Calls

To make it easier for the hearing impaired users to notice when someone is calling to their Cisco Spark room or desk device, you can set up the device's screen to flash when a call is coming.

Source Composition

With the source composition, you can compose up to four input sources into one image. This image is sent in the main video stream to the far end in a call. Source composition can only be enabled through the xAPI, so we recommend creating an In-Room Control UI to control the compositions on demand. The number of input sources you can compose depends on available physical input sources on the codec.

The composition has two layouts; Equal and Picture in Picture (PiP). Equal layout can have up to four sources that are composed into the main video while PiP is limited to two sources. You can decide what source is displayed in which frame but you can’t modify the frame positions or size. These are based on the number of sources you are composing with, and the layout you choose.

Does not apply to the following products: Cisco TelePresence SX10, Cisco DX70, and Cisco DX80.

USB to Serial Port Support for Cisco Spark Room Kit, Room Kit Plus, and Room 55

You can connect the Cisco Spark Room Kit, Room Kit Plus, and Room 55 with a USB (Type A) to serial (D-sub 9) adapter to third-party control panels. This can be used, for example, for integrations with Crestron panels. Most USB to serial adapters work for this purpose, but we recommend the UC232R-10 USB to RS232 (FTDI) adapter for a tested and stable serial connection.

Set Up Custom Prompts to the User Interface

You can add a prompt with custom text or a text input field with a submit button to the user interface. For example, you can ask a user to leave feedback after an ended call. You can specify what type of input you want from the user: single-line text, numeric, password, or PIN code. You can set up the prompt through the API with the commands: xCommand UserInterface Message TextInput *. To get access to the API, an Integrator or RoomControl user role must be set. Read more about user roles.

Snap to Whiteboard for Room Series

The Snap to Whiteboard feature is now available for the Room devices. With the Snap to Whiteboard extension, the camera automatically frames both the person and the whiteboard when a person next to the whiteboard talks. This improves far-end experience when there is a physical whiteboard in the same room as a room device.

This feature works on the following devices:

  • MX700 and MX800 with SpeakerTrack

  • SX80 with QuadCam or SpeakerTrack 60

  • Room Kit

  • Room Kit Plus with QuadCam

  • Room 55

  • Room 70

Connect Your Room Device to a Proxy Server

Connecting through proxies lets you keep the enterprise security standard when you connect Cisco Spark devices to the Internet. To configure HTTP Proxy during the first-time setup, your device needs to be on CE9.2.1 or later.

Support for Room 70 and Room 70 Dual

Cisco Spark Room 70 is now supported on Spark Room OS. Room 70 combines a powerful codec, a quad camera, and 70” single or dual 4K displays with integrated speakers and microphones to an all-in-one device for rooms that seat up to 14 people. It offers camera technologies that bring speaker tracking and auto framing capabilities to medium to large sized rooms.

Join Meetings with One Button to Push (OBTP)

Join scheduled meetings from your room device by simply selecting the big green button that shows up when it’s time to join. One button to push works with @spark meetings. You can schedule the meetings from Microsoft Exchange, Office 365 (or a mix), and Google Calendar. Enable OBTP for a place on Cisco Control Hub to start using it for scheduled meetings.

Room 55 HDCP Support

You can now display protected content, such as Blu-ray movies and content from set-top boxes, on the Room 55 in local meetings.

Cyrillic Keyboard

Release ID: Spark Room OS 2017-08-29 21aa5a9

Cyrillic keyboard is now available on all the Cisco Spark Room Device user interfaces.

Support for Cisco Spark Room 55

Release ID: Spark Room OS 2017-08-17 7864f12

Cisco Spark Room 55 is now supported on Spark Room OS. Room 55 is a all in one room device with a 4K screen, built-in bass, and dedicated center speaker for voice. It offers you the rich collaboration experience familiar from the rest of the Cisco Spark Room series with features like: Best overview, Speaker track, Wi-Fi, and the improved wake-up experience.

DX70 and DX80 Image Improvements

Release ID: Spark Room OS 2017-08-17 7864f12

We have reworked the image algorithms for DX70 and DX80 to improve quality. We have added new auto exposure and auto white balance algorithms, as well as a faster auto focus algorithm.

Support for the WPA-EAP Authentication Framework for Wireless Networks

Release ID: Spark Room OS 2017-06-20 c142da8

In addition to WPA-PSK and WPA2-PSK, DX70, DX80, Room Kit, and Codec Plus now support the WPA-EAP authentication framework for Wi-Fi connections.

The following methods are supported:

  • Open

  • WPA-PSK (AES)

  • WPA2-PSK (AES)

  • WPA-EAP-PEAP

  • EAP-TLS

  • EAP-TTLS

  • EAP-FAST

  • PEAP

  • EAP-MSCHAPv2

  • EAP-GTC

Cisco Spark Room Kit Plus Supported

Release ID: Spark Room OS 2017-04-24 c9a2a7f

Cisco Spark Room Kit Plus is now supported on Spark Room OS.

Cisco Spark Room Kit Supported

Release ID: Spark Room OS 2017-03-21 625811a

Cisco Spark Room Kit is now supported on Spark Room OS.

Advanced Settings and In-Room Controls

Release ID: Spark Room OS 2017-03-21 625811a

Configure your Cisco Spark Room Device features through Cisco Spark Control Hub, such as:

  • The PresenterTrack feature enables the camera to follow the presenter, while the presenter moves about on stage. When the presenter leaves the stage, the tracking stops.

  • With the Snap to Whiteboard extension, the camera captures both the person and the whiteboard when a person next to the whiteboard talks.

  • The briefing room set-up is designed to provide easy setup, management and use of a room for education, training, or similar.

  • You can customize our Touch 10 user interface to allow control of peripherals in a meeting room, for example lights and blinds. This allows for the powerful combination of a control system’s functionality and the user-friendly Touch 10 user interface.

  • A selection of AV-related configurations is now available for Cisco Spark registered room devices.

You can read more about these settings in these articles:

Updated User Interface

Release ID: Spark Room OS 2017-03-21 625811a

We have updated the room device user interfaces for a more welcoming and aligned experience across Cisco Spark clients and devices. The main activities are now presented more prominently on the home screen.

PSTN Calling Is Available for Room Devices

Release ID: Spark Room OS 2017-01-24 9b5b594

You are able to place and receive PSTN calls on room devices. You can also assign an extension to your room device. PSTN calls and extensions require that Cisco Spark Call Service is available.

For more information, see the article Add PSTN to an Existing Place.

Control Volume on the Paired Room Devices from the App

Release ID: Spark Room OS 2017-01-24 9b5b594

When your Cisco Spark app is paired to a room device you can control the call volume, or mute the microphone on your room device.

Available for Windows, Mac, iOS, and Android.

More Detailed Reports from Room Devices

Release ID: Spark Room OS 2017-01-24 9b5b594

You can now get better and more detailed reports from room devices. The report includes information on:

  • Most used

  • Least used

  • Device usage and utilization

  • Total call duration

  • Number of calls

For a more detailed report on your room devices, you can export a CSV file from the management portal.

Support for Wireless Network for Desk Devices

Release ID: Spark Room OS 2016-12-07 ed1b9a5

You can now connect the DX70 and DX80 to a home wireless network.

For more information on connecting to a wireless network, see the article Use Wireless Network on DX70 and DX80.

Support for Pairing Touch 10 Over the Network

Release ID: Spark Room OS 2016-12-07 ed1b9a5

The Touch 10 connects to a room device through the local network before registering to the Cisco Collaboration Cloud. This enables you to use a Touch controller with Cisco Spark registered SX10 and SX20 room devices. The Touch controller was previously only available for direct pairing for SX80, MX200 G2, MX300 G2, MX700, and MX800 room devices. Pair the Touch controller before you register your room device to Cisco Spark.

For more information on how to connect a Touch controller to a room device, see Connect Touch 10 to a Room Device Over the Network (LAN).

Cisco Spark Media Service Support

Release ID: Spark Room OS 2016-11-16 e93a35e

Cisco Spark Media Service keeps media for Cisco Spark calls within local media nodes for on-premises participants when there is available capacity. If full capacity is reached, the overflow is moved automatically to the cloud. The media service helps to optimize media quality within a location and bandwidth across locations for Cisco Spark calls.

You can find open and fixed customer found caveats in the bug search tool.

Use your cisco.com user ID and password to log in, and search for a specific product and software version.

For the RoomOS version, use the format release version - release name, for example: 11.14.1-RoomOS_March_2024.

Known issues

  • We no longer support upload of the certificate from the website to the device to validate the authenticity of the website. You need to upload a root CA that has signed the certificate for the website. The root CA must have x509 Basic Constraints with CA:TRUE.

  • If you're experiencing problems where Webex Assistant for devices stops working, we recommend that you upgrade to the latest RoomOS software version. Alternatively, you can verify that your devices use the new version of the Webex Assistant microservice with the configuration UserInterface Assistant AssistantBeta : True.

  • After upgrading a device to RoomOS 11, Room Navigator may lose connection to the device. For more details, see the field notice .

  • Display-port over USB-C not working on Desk and Desk Mini with Lenovo X1 computers.

  • We made some improvements to the display identity on our devices. This may cause some laptops to identify the display differently and change display settings. Changing the display settings back on the laptop should address this and will be a one time occurrence.

  • Room Navigator may hang when booting up. To fix this, you need to factory reset the Room Navigator. Remove the foot and use a paper clip (or similar) to press and hold the recessed reset button until the screen turns black (approximately 10 seconds). Then release the button.

  • In Companion Mode, both the Cisco Board and Touch 10 notify that the board will go into standby mode and clean the board. However it’s only possible to stop the clean-up from the Cisco Board. Tapping the Touch 10 won’t stop the board from going into standby.

  • If the device fails to get an IP address through DHCP when configuring 802.1x, the last configured IP address shows up as the IP address although the device has no network connection. At the same time, the Touch 10 controller and on-screen display home screens show a message about missing network.

  • When 802.1x is configured, the configuration isn’t applied immediately. Instead, the system tells that no network is connected until the WPA supplicant has been updated. It can take up to 30 seconds to see the change. Workaround: Wait for the 802.1x authorization to finish or make sure that 802.1x is configured correctly.

Limitations

  • Brightness controller is shown on Room Navigator only if the connected displays allow brightness adjustment.

  • Cloud-registered devices have an internal 30 minute timeout setting, after which they will disconnect from a meeting if no participants have joined. It's not possible to override this behavior, and the Control Hub setting 'Automatically end meetings if there is only one participant' does not impact it.

  • The following features are not supported on RoomOS 11: Shared line remote hold/resume/barge, snap to whiteboard, and facility service.

Issues resolved in RoomOS March 2024

Software version: RoomOS 11.14.1.7 5361a1d6d58

  • CSCwj43399 - UI Extension button presses no longer trigger action events.

Software version: RoomOS 11.14.1.5 1bf4e96858f

  • CSCwi74302 - "InternalError: stack overflow" error when trying to save a macro from Control Hub.

  • CSCwi85696 - On Room Navigator, the day in recent calls might not match actual day.

  • CSCwj02277 - Devices are unable to join Webex Webinars. Nothing happens after entering the panelist pin.

  • CSCwj03077 - Reset due to logcollector process.

  • CSCwj06217 - Video not scaling on the screen after manually toggling resolution.

  • CSCwi80593 - Booking requested notification shown when it is not supposed to.

  • CSCwi86352 - Share button disabled on Room Navigator during a call.

  • CSCwi71784 - Issue with the touch panel share screen when upgraded to RoomOS 11.11.1.

  • CSCwi75956 - After upgrading to RoomOS 11, touch panel connected to a Board is vertically and horizontally mirrored.

  • CSCwi69537 - Crash during a call or meeting on Codec Plus based systems.

  • CSCwi96959 - People count remains 0 when the device is in Standby state, and someone comes in to the room.

  • CSCwi56754 - Share sources button doesn’t show up on Room Navigator after coming out of standby mode.

  • CSCwi76512 - Devices that don't support Microsoft Teams Rooms fail to show macros with error “Macros are not available in Microsoft Teams Rooms only mode. Register with Webex to get access to macros.” after upgrade.

Cisco collaboration devices with Microsoft Teams Rooms (RoomOS 11.14.1.5 1bf4e96858f):

  • CSCwi73188 - PPT-Live video stops when unmuted and continues when muted.

  • CSCwj08082 - Changing the MainVideoSource on a system with mulitple cameras leads to a camera freeze.

Issues resolved in RoomOS February 2024

Software version: RoomOS 11.13.1.5 2f1a43e2808

  • CSCwi86352 - Share button disabled on Room Navigator during a call.

  • CSCwi69537 - Crash during a call or meeting on Codec Plus based systems.

  • CSCwi43440 - Device with Webex Calling is not showing PSTN number next to the workspace name.

  • CSCwi61838 - Presentation through HDMI flickering on Board 70S.

  • CSCwi57425 - Proxy error diagnostics do not clear after improved HTTP proxy support is enabled.

  • CSCwi70468 - Contrast on screen or on HDMI out is increased when selfview is on.

  • CSCwi59976 - Google Chromium WebRTC heap buffer overflow vulnerability (CVE-2023-7024).

  • CSCwi46092 - Device is not going to sleep when using Miracast in meeting.

  • CSCwi40812 - USB-C passthrough call on Room Kit EQ has microphone muted even when xConfiguration Audio Input Microphone[1..3] VideoAssociation MuteOnInactiveVideo is set to On.

  • CSCwi30600 – Far-end not able to hear content audio shared from a multi-screen system in a transcoded call.

  • CSCwh77757 - Device crashes when joining a Microsoft Teams call.

  • CSCwi73229 - Classroom mode not switching between PresenterTrack (Stage) and SpeakerTrack (Audience).

  • CSCwi40692 - Device reboots when running xCommand Systemunit SoftwareUpgrade with URLs longer that 266 characters.

Issues resolved in RoomOS January 2024

Software version: RoomOS 11.12.1.6 6c205f3b2e5

  • CSCwh62267 - Device reboots with Keyspan USB-to-serial adapter.

  • CSCwi70468 - Contrast on screen or on HDMI out is increased when selfview is shown.

  • CSCwc30289 - Chinese (simplified and traditional) and Japanese keyboard search not working as expected when using a web app on a device.

  • CSCwi39019 - Crash in camera head detection while in a call.

  • CSCwi70613 - Touch 10 might hang on Establishing Connection during pairing when it should show login page.

  • CSCwi38979 - Room Navigator in controller mode ends up in an incorrect UI state.

  • CSCwh96136 - Device stuck with a black screen after switching from proximity sharing to HDMI sharing.

  • CSCwe28201 - Device loses CEC connection with Samsung displays.

  • CSCwi17704 - Changing Audio Output ConnectorSetup from Auto to Manual should not change the default configuration.

  • CSCwi15505 - Text shows upside down in Hebrew when creating camera presets.

  • CSCwi02465 - SpeakerTrack 60 not tracking when in Group mode.

  • CSCwi21676 - RoomOS Information Disclosure Vulnerability.

  • CSCwi33329 - When using WebView on Board Series devices, there is occasional hanging and crashing when opening or maxing out the amount of RAM on the device.

Cisco collaboration devices with Microsoft Teams Rooms (RoomOS 11.12.1.6 6c205f3b2e5):

  • CSCwi65625 - Problems using MediaPlayer to play video (PPT live).

  • CSCwi23335 - Device might perform NTP lookups when it's dual registered.

  • CSCwi26492 - Camera freezes due to mismatch between sensor timestamp and shutter timestamp.

Issues resolved in RoomOS 11 December 2023

Software version: RoomOS 11.11.1.9 282feae77e4

  • CSCwi41247 - Persistent notification that no touch panel is connect can show up even though a Room Navigator is connected.

  • CSCwi39019 - Camera head detection causes the device to chars and reboot while in a call.

  • CSCwi38979 - Room Navigator in controller mode ends up in an incorrect UI state.

  • CSCwh63145 - No audio playing from Quad Camera speakers. CSCwf67642 - Miracast SSID is not hidden when enabled on Room Series devices.

  • CSCwh95041 - Appspace registration lost.

  • CSCwe35480 - Wireless share fails and causes a reboot on a device linked with Webex Edge for devices.

  • CSCwh95060 - Miracast Infrastructure (MS-MICE) fails to start after updating the configuration Video Input Miracast Transport to Auto or Infrastructure.

  • CSCwh93158 - Right display connected to a Codec Plus is blank.

  • CSCwh93513 - No output on displays 1 and 2, and display 3 flickers.

  • CSCwh68243 - NTP servers configured on the DHCP scope are not being recognized by a device.

Cisco collaboration devices with Microsoft Teams Rooms (RoomOS 11.11.1.9 282feae77e4):

  • CSCwh35916 - Devices can be logged out without a notice, if running Company Portal version 5.0.5882.0 and 5.0.5954.0.

  • CSCwi12181 - Room Kit EQ not discoverable over Bluetooth for Teams Casting from client.

  • CSCwf92911 - Device crashes and need to re-join a call.

  • CSCwi02651 - When a user taps log out on Room Navigator, the connected device also logs out.

  • CSCwh85530 - Camera freezes in-call.

Issues resolved in RoomOS 11 November 2023

Software version: RoomOS 11.10.1.8 797ea81be71

  • CSCwi13934 - Camera crash causes Room Bar Pro to reboot.

  • CSCwh95041 - Appspace registration lost

  • CSCwh93158 - Right display is blank with Codec Plus.

  • CSCwh93513 - No output on displays 1 and 2, and display 3 flickers.

  • CSCwh95060 - Miracast Infrastructure fails to start after updating MiracastTransport configuration to Auto or Infrastructure.

  • CSCwi00778 - Device that is paired with Sony PTZ 4K camera is crashing whenever the Camera´s PowerLine Frequency is set to 50 Hz.

  • CSCwh09036 - No video from Quad camera in selfview mode.

  • CSCwi05658 - Content share broken on a single-screen device with a standalone Room Navigator companion.

  • CSCwh84075 - SpeakerTrack 60 not working with selfview turned on.

  • CSCwh61887 - Codec Pro HDMI-USB passthrough Speaker Track not working.

  • CSCwh55717 - Speaker track stops working with Quad camera.

  • CSCwh54754 - Possible to add and edit Favorites although it is set as ReadOnly.

Cisco collaboration devices with Microsoft Teams Rooms (RoomOS 11.10.1.8 797ea81be71):

  • CSCwi12181 - Room Kit EQ not discoverable over Bluetooth for Teams Casting.

  • CSCwh35916 - Devices can be logged out without notice, if running Company Portal version 5.0.5882.0 and 5.0.5954.0.

  • CSCwi02651 - When selecting logout on Room Navigator, both Room Navigator and the device it’s connected to log out.

  • CSCwh85530 - Camera freezes in-call.

  • CSCwh39645 - Video call resolution Issue on Zoom and Webex meetings.

  • CSCwh22911 - Share menu says that "No device is connected" when HDMI is connected.

Issues resolved in RoomOS 11 October 2023

Software version: RoomOS 11.9.1.13 6c855961ade

  • CSCwh93158 - Cisco Codec Plus, 2nd display is blank.

  • CSCwh93513 - No output on display 1 and 2, and display 3 flickers.

Software version: RoomOS 11.9.1.11 718c82a6f42

  • CSCwh61887 - Speaker track not working on Codec Pro with HDMI-USB passthrough call.

  • CSCwh55717 - Speaker track stops working with Quad cam.

  • CSCwh25064 - When using a .pac file as the HTTP Proxy Mode on RoomOS, certain requests will not go through the proxy.

  • CSCwh49727 - Content that is shared in a meeting is shown in poor quality locally.

  • CSCwh24364 - Directory does not display all entries all of the time.

  • CSCwh53395 - Updating name or mixer mode is not possible if AGC mode is specified.

  • CSCwh40416 - Remove or replace outdated jQuery references in device web interface.

  • CSCwh28927 - Presenter track crop and tracking fails when enabled prior to call starting on Codec Plus.

  • CSCwd22728 - Configuration ProximityServicesContentShareFromClients gets toggled to Enabled at reboot.

  • CSCwh26276 - Audio console is not accessible on Room 70D G2 and Room 70S G2.

  • CSCwf28285 - Some whiteboards files created previously were not seen on this device.

  • CSCwf82785 - Proximity status variable not working when a PSTN-UCM call is started from a connected Webex App.

  • CSCwh18555 - Echo heard on devices using Microphone Pros due to packet loss.

Issues resolved in RoomOS 11 September 2023

Software version: RoomOS 11.8.1.7 32abe526e52

  • CSCwf28285 - Some whiteboard files created previously were not seen on device.

  • CSCwf82785 - Proximity status variable not working when a PSTN-UCM call is started from a connected Webex App.

  • CSCwh05346 - Hebrew language alignment is left-to-right on meeting zone, dial plan, and camera preset menus.

  • CSCwh26256 - Audio not sent to remote participants when presenting using Miracast in a Microsoft Teams Rooms call.

  • CSCwh05471 - Device stops decoding video for a short time and recovers again during long meetings.

  • CSCwf97625 - Virtual sources become active when detecting signal in physical input after a hotplug event.

  • CSCwf89512 - PoE ports on a Codec EQ are losing power after reboot.

  • CSCwf26926 - When using briefing room mode, an error occurs when the local presenter switches to remote presenter.

  • CSCwh10671 - Extension download fails when proxy is configured on a device in Microsoft Teams Room mode.

Issues resolved in RoomOS 11 August 2023

Software version: RoomOS 11.7.1.8 55e6bc19b3b

  • CSCwh34164 - AirPlay icon is not displayed on home screen if Bluetooth is disabled.

  • CSCwh26276 - Audio Console is not accessible on Room 70D G2 and Room 70S G2.

  • CSCwh34161 - After a pre-onboarding software upgrade, the startup wizard bypasses Webex registration after selecting RoomOS.

Software version: RoomOS 11.7.1.6 16945c93906

  • CSCwf97625 - Virtual sources become active when detecting signal in physical input after a hotplug event.

  • CSCwf89512 - PoE ports lose power after reboot on Room Kit EQ.

  • CSCwh10671 - Microsoft Teams Rooms extension download fails when proxy is configured.

  • CSCwf76286 - Language names are displayed from left in simultaneous interpreter language menu when UI language is set to Hebrew or Arabic.

  • CSCwf83000 - CEC protocol causes a rush of interrupts clogging the CPU which causes Room Kit EQ to reboot.

  • CSCwf83037 - "Save board" button is greyed out on Board Pro.

  • CSCwe33725 - Devices are disconnected from the meeting when immersive share is in use due to CUDA runtime error.

Issues resolved in RoomOS 11 July 2023

Software version: RoomOS 11.6.1.5 1058dcbc695

  • CSCwf83037 -"Save board" button is greyed out on Board Pro.

  • CSCwf38540 - Speaker tracking is not working as expected in classroom mode.

  • CSCwf20717 - Presentation only shown on one screen on a dual screen system after standby.

  • CSCwf48013 - Display-port over USB-C not working on Desk and Desk Mini after Intel graphics driver updated to 31.0.101.4255.

  • CSCwf65493 - Memory leak in face detection causing devices to crash.

  • CSCwf65499 - Low key frame quality from a device.

  • CSCwe36674 - SIGSEGV in NVJpegEncoder::encodeToFD during FaceThumbGenerator.

  • CSCwf42591 - Presentation with HDMI input connection not working after WebRTC call.

  • CSCwf38901 - Device crashes mid-call when attempting to share with AirPlay.

  • CSCwf12758 - Directory on Room Navigator has inconsistent appearance.

  • CSCwf32733 - Digital signage fails to start on Room USB.

  • CSCwf77586 - Device crashes due to crop assertion fail.

  • CSCwf31191 - Room Navigator participant list is not populating.

Issues resolved in RoomOS 11 June 2023

Software version: RoomOS 11.5.1.9 734465e9dec

  • CSCwf65493 - Memory leak in face detection causing devices to crash.

  • CSCwf65499 - Device sending 180p (low resolution) when it should send higher resolution.

Software version: RoomOS 11.5.1.5 c85aed30d22

  • CSCwf38901 - Device crashes mid-call when attempting to share with AirPlay.CSCwf32733 - Digital signage fails to start on Room USB.

  • CSCwf31191 - Navigator participant list is not populating.

  • CSCwf41560 - Green vertical bar around frames from mobile clients. CSCwf23389 - Audio to far-end is not working as expected with Miracast share.

  • CSCwf21848 - Disabling Standby Control prevents the device from going into Halfwake mode.

  • CSCwf06662 - Time zone setting fails to persist when using xCommand SystemUnit FactoryReset Confirm: Yes Keep: LocalSetup.

  • CSCwe67516 - When using Focus layout, active speaker video is sometimes delayed where frozen video of previous active speaker is shown.

  • CSCwb19179 - Device shows a “Hardware or Operating System Failure» diagnostics message despite being operational.

  • CSCwe89796 - Green Image seen on devices from Webex Meetings app participants.

  • CSCwe56000 - Layout issue when display is turn on after connecting to a meeting.

  • CSCwf02608 - SetMainVideoSource behavior changed in RoomOS 11 January 2023.

  • CSCwf21289 - Device reports "unable to verify the ultrasound" in Control Hub.

  • CSCwf17590 - Macros fail to do a httpclient request due to "No available http connections".

  • CSCwf10447 - SIGABRT in video: attempting upscale to infinity.

  • CSCwf23592 - Camera focus not working on Board Pro.

  • CSCwe61031 - xCommand Video Graphics Text: Target: localoutput does not work.

  • CSCwe79446 - Room USB, remote control fails after the device comes out of standby.

  • CSCwe05565 - Room Kit continues to show selfview after selfview has been turned off. CSCwe93595 - In MS Teams WebRTC meeting microphone Mute/Unmute turns on camera even when it’s turned off.

  • CSCwe90653 - Device stuck displaying bootup sequence.

  • CSCwe99847 - View button in Share screen menu does not work.

  • CSCwf10611 - Unexpected reboot while using Frames.

  • CSCwe84277 - Macro framework Open Event for UI extension only works after starting the Macro.

  • CSCwe86591 - No outbound audio from Room 70D G2 in a WebRTC meeting.

  • CSCwe89350 - View and Hide shared content is not working on RoomOS 11 March 2023.

  • CSCwe54346 - Layout on device is not updated correctly when user join a meeting with two separate devices with same user account.

Issues resolved in RoomOS 11 April 2023

Software version: RoomOS 11.4.1.13 bddd4f0e398

  • CSCwf41560 - Green vertical bar around frames from mobile clients.

  • CSCwf31191 - Participant list on Room Navigator is not populating.

Software version: RoomOS 11.4.1.12 7342f3cf256

  • CSCwe89796 - Green image seen on devices from meeting client participants.

Software version: RoomOS 11.4.1.8 c2c0e269f17

  • CSCwe89796 - Green image seen on devices from meeting client participants.

  • CSCwf10611 - Unexpected reboot while using Frames.

  • CSCwe80077 - HTTP requests towards local network are blocked.

  • CSCwe05565 - Turning off self-view, the self-view window stays on the screen of a Room Kit.

  • CSCwe79446 - Room USB doesn’t respond to remote control after coming out of standby.

  • CSCwe99847 - View button in Share menu doesn’t work.

  • CSCwe86591 - No outbound audio from Room 70D G2 in a WebRTC meeting.

  • CSCwe89350 – View, Hide, and Share not working as expected.

  • CSCwe24487 – Video from Room Kit camera flickers purple and green.

  • CSCwe82285 - Remote Participant not showing as expected.

  • CSCwe32117 - Setting capset filter before registering to Webex causes a warning that cannot be removed.

  • CSCwe80092 - UPNP doesn’t run on Cisco Touch 10 after reboot.

  • CSCwd48484 - Device out of memory when hot plug detect is enabled and disabled on a screen.

  • CSCwe47132 - Edge for devices linked device without Hybrid Calendar enabled loses bookings on boot.

  • CSCwe63193 – External source set to Hidden shows up in Share menu.

  • CSCwe62686 - Layout malfunction when UserInterface OSD Mode is switched to Unobstructed from Auto.

  • CSCwe25148 – Device out of memory when video stream buffer is very large.

  • CSCwe48586 - Mute indicator out of sync on device after a breakout session.

  • CSCwe21854 - Webex wireless screen sharing to a device is detected as a call causing self-view to appear.

  • CSCwe58610 - OBTP popup "Join & leave current" button does not work.

  • CSCwe33725 - Devices are disconnected from the meeting when immersive share is in use due to CUDA runtime error.

  • CSCwe51823 - AutoShare/Desktop/Onconnect share issue when Visibility is set to Never.

Issues resolved in RoomOS 11 March 2023

Software version: RoomOS 11.3.1.17 09fdf7c0b94

  • CSCwe36674 - SIGSEGV in NVJpegEncoder::encodeToFD during FaceThumbGenerator.

  • CSCwe86591- No outbound audio from Room 70D G2 in a WebRTC meeting.

Software version: RoomOS 11.3.1.10 1e761f985a1

  • CSCwe62686 - Layout malfunction when UserInterface OSD Mode is switched from Auto to Unobstructed.

  • CSCwe32117 - Setting capset filter before registering to Webex causes a warning that can’t be removed.

  • CSCwd48484 - Device out of memory when hot plug detect is enabled and disabled on a screen.

  • CSCwe30801 - Delay in Sharing UI appearing on Room Navigator.

  • CSCwe42351 - Sony 4K camera -" lost connection with camera" still reported even when camera is detected.

  • CSCwd63798 - Emailing a whiteboard session automatically selects all the recipients of the previous session.

  • CSCwe29138 - Opening an UI extension panel with xAPI when another is open closes both.

  • CSCwd86758 - Board Pro in Webex Edge mode allows for contact search when sending a whiteboard by email.

  • CSCwe27465 – View button in share screen is unresponsive when a laptop is connected with an HDMI cable.

  • CSCwd87904 - Multiscreen system with two monitors with same monitor role, cannot both display pip's.

  • CSCwe10489 - Selfview is always on connector 1.

  • CSCwe12010 - Audio not routing to a device when calling from a laptop over USB-C.

  • CSCwe54941 - Layout times out and causes the device to crash.

  • CSCwe22743 - When sharing with Miracast the device sometimes crashes.

  • CSCwe32082 - Device crashes causing it to display black screen instead of participants' video.

  • CSCwe22726 - UI Messages TextInput triggers a clear event instead of a response on blank input.

  • CSCwb86320 - RoomOS Software Denial of Service Vulnerability.

  • CSCwd97025 - Duplicate whiteboard button is intermittently not visible.

  • CSCwe07750 - Desk Pro: New display (LCM) version A10 enters self-check mode.

  • CSCwe69301 - Empty call window remains on screen after call.

  • CSCwd90202 - Pressing Stop Share button doesn’t end content sharing.

  • CSCwb99146 - No presentation audio in a SIP call when Config/Conference/MultiStream/ContentAudio : On.

Issues resolved in RoomOS 11 February 2023

Software version: RoomOS 11.2.1.5 dd101dc1279

  • CSCwe22726 - Response events is not triggered when submitting text input with no input (blank).

  • CSCwd94892 - "Systemtools network traceroute" no longer working as expected.

  • CSCwe07750 - New display (LCM) version A10 on Desk Pro enters self-check mode.

  • CSCwe08975 - Quad Camera reboots due to unexpected behavior when processing frames.

  • CSCwe06297 - Briefing Room Display layout is slow and shows a black screen after changing main video source/display roles.

  • CSCwd84460 - Codec Plus has unexpected low resolution during Proximity 4.0 presentation sharing from Mac laptop.

    CSCwd79016 - Traffic in VU meter for an inactive microphone.

  • CSCwd93418 - Preferred resolution is used instead of configured resolution.

  • CSCwd96867 - Audio input from HDMI doesn’t stop after starting a call on Webex Board.

  • CSCwd53004 - Upgrading codec to 10.19.3.0 - codec crash with Assertion `ctx_ == fsm_getContext()' failed.

  • CSCwd92535 - Room Kit crashes due to unhandled odd number input resolutions in checksumctrl.

  • CSCwd75906 - Audio crackling when using HDMI share.

  • CSCwe18457 - Selfview placement configuration not honored after reboot.

  • CSCwd82842 - Board Pro mixer switches to external microphones when disabled.

Issues resolved in RoomOS 9 January 2023

Software version: RoomOS 9.15.16.5 5d66bd5601f

  • CSCwd33600 - Logging in as LDAP user with blank password may work.

  • CSCwd36543 - DX80 is not showing missed calls.

Issues resolved in RoomOS 11 January 2023

Software version: RoomOS 11.1.1.6 ab49a15fe2f

  • CSCwd83808 - Device reboots abruptly in call due to a decoding problem.

  • CSCwd76621 - Audio Console scripts trying to set up WebView 3 fail.

  • CSCwd61020 - MS Teams CVI meeting dial is getting routed to SIP.

  • CSCwd85778 - Devices with a laptop connected with a USB-C cable only show the home screen after a reboot.

Issues resolved in RoomOS 11 November 2022

Release ID: RoomOS 11.0.1.9 adc13d8cb42

  • CSCwd61020 - Microsoft Teams CVI meeting gets routed to SIP.

  • CSCwd32411 - Packet send from device plus overhead is higher than next hop MTU.

  • CSCwb52162 - Board Pro 55 and 75 ghost touches.

  • CSCwd32419 - New Room Navigators failed to download software.

  • CSCwa43245 - PTZ Camera is not seen under xStatus Peripherals and GUI section.

  • CSCwd12015 - Same user added twice to the same call.

  • CSCwc71177 - RoomOS Software Denial of Service Vulnerability.

  • CSCwd16601 - Bookings over midnight UTC timezone made through cloud xAPI are failing to be registered.

  • CSCwd01738 - Touch 10 freezes or has sluggish behavior in large meetings.

  • CSCwc71175 - RoomOS Software Server-Side Request Forgery Vulnerability.

  • CSCwc30289 - Chinese (simplified and traditional) and Japanese keyboard search not working as expected when using a web app on a device.

  • CSCwc93833 - First wireless share after boot disconnects by itself after a few seconds.

  • CSCwc71186 - RoomOS Software Server-Side Request Forgery Vulnerability.

  • CSCwc79351 - Webinar unexpectedly ends after 30 minutes when sole Panelist joins with paired device.

  • CSCwc85881 - RoomOS Software Arbitrary File Deletion Vulnerability.

  • CSCwa24726 - DNS fails after network recovery.

  • CSCwc32894 - Desk Pro dropped from Wi-Fi network causing DNS to fail to resolve.

  • CSCwc21962 - RoomOS Software Path Traversal Vulnerability.

Issues resolved in RoomOS 9 October 2022

Release ID: RoomOS 9.15.15.4 52ab5233aad

  • CSCvw92800 - Device crashes in a call with SIGABRT(6) in FSMMedia with Assertion VideoDataOffset failure.

  • CSCwc00287 - No on-screen menu in a MS Teams CVI call on SX20 with TRC6.

  • CSCwb69176 - RoomOS software information disclosure vulnerability.

  • CSCwb40630 - SSH Weak Algorithms detected in a Vulnerability Scan.

Issues resolved in RoomOS 10 October 2022

Release ID: RoomOS 10.20.1.6 d8b09bf5f7b

  • CSCwc95053 - Poor video resolution in a call from Room Series device to Windows client.

  • CSCwc79351 - Webinar unexpectedly ends after 30 minutes when sole Panelist joins with paired device.

  • CSCwc96734 - TAM (Trusted Anchor Module) probe failing, causing maintenance mode.

  • CSCwc81552 - Constant active speaker layout switching.

  • CSCwc94095 - Device crashes with SIGABRT related to ConferenceControl::Wx2BoardServiceImpl::_open_shared_board shown in logs.

  • CSCwc85881 - RoomOS Software Arbitrary File Deletion Vulnerability.

  • CSCwc78215 - USB-to-serial cable with a 23A3 chip not working wit Room Series devices.

  • CSCwa24726 - DNS fails after network recovery.

  • CSCwc36424 – Room Navigators with persistent web apps are reported as offline in Control Hub while online and working.

  • CSCwc21962 - RoomOS Software Path Traversal Vulnerability.

Issues resolved in RoomOS 10 September 2022

Release ID: RoomOS 10.19.1.8 58b6ad6d7f7

  • CSCwd23669 - Recently manufactured Room Navigator unable to pair after upgrading to RoomOS September 2022.

  • CSCwc96734 - TAM (Trusted Anchor Module) probe failing, causing maintenance mode.

Issues resolved in RoomOS 10 September 2022

Release ID: RoomOS 10.19.1.1 cbd8b1e5d9e

  • CSCwc36424 - Room Navigators in persistent web app mode reported as offline in Control Hub when it’s online and working.

  • CSCwc51795 - Failed to upload multiple CA certificates within a file.

  • CSCwc21953 - RoomOS software arbitrary file delete vulnerability.

  • CSCwc47880 - Rerunning diagnostics doesn’t clear audio delay alarms.

  • CSCwb31201 - * and # buttons not available on touch controller.

  • CSCwb40837 - Multiple Room 70 single G2 lose pairing with camera.

Issues resolved in RoomOS 10 August 2022

Release ID: RoomOS 10.18.1.3 f60d4725939

  • CSCwc46305 - AGC turns on when changing Music mode even though AGC has been set to off.

  • CSCwb69126 - RoomOS software information disclosure vulnerability.

Issues resolved in RoomOS 10 July 2022

Release ID: RoomOS 10.17.1.1 ab490d5db06

  • CSCwc02809 - NFC hot-desking with Samsung Galaxy S20 Ultra stuck signing in on Desk Hub.

  • CSCwb18089 - Meeting bookings longer than 24 hours are deleted from device.

  • CSCwb99146 - No presentation audio in a SIP call when configuration Conference/MultiStream/ContentAudio is set to On.

  • CSCwb81543 - Triple screen system with Prominent layout doesn’t show video from far-end if meeting client/IOS device joins as the only participant.

  • CSCwb95234 - No audio out from a Room Kit Mini when using it as a USB-camera.

  • CSCwb86083 - Dialling from a device to a URI that ends in calls.webex.com or room.webex.com fails with UnifiedSpaceMeetings: True.

Issues resolved in RoomOS 9 June 2022

Release ID: RoomOS 9.15.14.7 528a976e70d

  • CSCwb86083 - Dialing from a device to a URI that ends in calls.webex.com or room.webex.com fails with UnifiedSpaceMeetings: True.

Issues resolved in RoomOS 10 June 2022

Release ID: RoomOS 10.16.1.6 1d075d92585

  • CSCwb81543 - Triple screen system doesn’t show video from far-end if Meetings app on IOS device join as the only participant and Prominent layout is selected.

  • CSCwb95234 - No audio out from a Room Kit Mini when using it as a USB-camera.

  • CSCwb99146 - No presentation audio in a SIP call when configuration Conference/MultiStream/ContentAudio is set to On.

  • CSCwb19179 - Some scenarios lead to a mismatch of MIC object in the migration steps.

  • CSCwb86083 - Dialing from a device to a URI that ends in calls.webex.com or room.webex.com fails with UnifiedSpaceMeetings : True.

  • CSCwc04409 - Entering a static IP address on a touch panel fails with no error message.

  • CSCwb60893 - Room Kit Plus displays 'No microphones connected' issue when USB microphone is being used.

  • CSCwb57176 – Devices with Webex Optimized Experience enabled can experience issues receiving presentation audio from a Webex call.

Issues resolved in RoomOS 10 May 2022

Release ID: RoomOS 10.15.1.6 10270456893

  • CSCwb39779 - Timezone is incorrect for many timezones.

  • CSCwb57176 - Devices that are linked with Webex Edge for Devices with Webex optimized experience enabled can experience issues receiving presentation audio on a Webex call.

  • CSCwb50855 - Device briefly stops responding after tapping “End meeting” button on a touch controller.

  • CSCvz02535 - Preview window name label is wrong for external sources.

  • CSCvy90487 - HD-SDI RX 6 flipping between connect/disconnect on a Codec Pro although no cable is connected.

  • CSCwb40961 - Presenter track capability not supported on Panorama 70.

  • CSCwb40015 - Device crashed while processing layout updates.

  • CSCvw76640 - Whiteboard creation on a device fails on the first try when the device is connected to Webex App.

  • CSCwb09346 - Room 55 Dual crashed during a call.

Issues resolved in RoomOS 10 April 2022

Release ID: RoomOS 10.14.1.8 caa98bba5fb

  • CSCwb20631 – SpeakerTrack freezes during calls if someone moves continuously outside the current frame.

  • CSCwa99972 – On a dual screen system, far end video does not appear on the second display if that display is set as first monitor.

  • CSCwa79636 – Webex Edge for Devices linked devices fail to dial into a meeting with the Join Webex button on the Touch 10.

Issues resolved in RoomOS 9 March 2022

Release ID: RoomOS 9.15.11.7 88f5c88b1bf

  • CSCwa72921 - On Webex Edge for Devices linked devices, when there is no mismatch in the "ContactInfo" type field, the setting defaults to "Auto".

  • CSCwa53988 - Removed the message to use guest share on personal mode devices.

  • CSCwa79636 - Webex Edge for Devices linked devices fail to dial into a meeting with Join Webex button on the Touch 10.

  • CSCwa69084 - PTZ 4K Camera image flickers under certain lighting conditions.

  • CSCwa57799 - Sony camera SRG-120DH image flickers under certain lighting conditions.

Issues resolved in RoomOS 10 March 2022

Release ID: RoomOS 10.13.1.3 dd7ec0ed589

  • CSCwa79617 - Desk Pro reboots when connected to USB-C.

  • CSCwa72921 - On Webex Edge for Devices linked devices, when there is no mismatch in the "ContactInfo" type field, the setting defaults to "Auto".

  • CSCwa33092 - Input from Crestron Airmedia AM-200 is lost after Room Kit reboots after a software upgrade.

  • CSCwa53988 - Removed the message to use guest share on personal mode devices.

  • CSCwa79636 - Webex Edge for Devices linked devices fail to dial into a meeting with Join Webex button on the Touch 10.

  • CSCwa37815 - Removing a contact from favorites shows error while opening Contact menu on Webex Board 55.

Issues Resolved in RoomOS 10 February 2022

Release ID: RoomOS 10.12.1.4 3cf63babf2a

  • CSCwa72597 – When using a Desk Pro as a webcam, the video stream takes multiple minutes to display.

  • CSCwa65689 – Camera stream fails on Webex Board.

  • CSCwa65357 – Device crashes when switching breakout rooms.

  • CSCwa48896 – Able to maximize self-view on a single screen device with an ongoing presentation in a call.

  • CSCwa57799 – Sony camera SRG-120DH flickers under certain lighting conditions.

  • CSCwa38882 – Error message "The cable may be too long or the quality could be compromised" shows up on Room Kit.

  • CSCwa53477 – Error message "A certificate is about to expire. Please, update." shows up on devices and Control Hub.

Issues Resolved in RoomOS 9 January 2022

Release ID: RoomOS 9.15.10.6 5f819754fb0

  • CSCwa16880 - When calling into a conference, dual screen device only shows participants on one of the screens.

  • CSCwa22336 - Screen goes black in a very large meeting due to timeout.

  • CSCvz96005 - Webex Edge for devices linked devices don’t show the request to unmute notification when requested to unmute.

  • CSCvy62366 - Devices can’t manually configure a Wi-Fi profile when selecting TLS as Authentication Method.

  • CSCvz44771 - Webex Edge for Devices linked devices unable to send metrics to Control Hub when using Webex Optimized Experience.

  • CSCvy26553 - Codec Pro shows an incorrect time for the latest software upgrade on the local web interface.

Issues Resolved in RoomOS 10 January 2022

Release ID: RoomOS 10.11.1.1 28d904d97dc

  • CSCwa38882 - HDMI presentation cable has stopped working.

  • CSCwa30932 - Room Navigator connected to on-premises registered device in controller mode prompts to choose Navigator mode after linking to Webex Edge for Devices.

  • CSCwa32541 - TRC6 remote control not working as expected with Room USB.

  • CSCwa24957 - Maximize and minimize of a whiteboard presentation doesn’t work from a Touch 10 controller.

  • CSCwa16880 - When calling into a conference, dual screen device only shows participants on one of the screens.

Issues Resolved in RoomOS 10 December 2021

Release ID: RoomOS 10.10.1.1 aa47f0c7e61

  • CSCwa22336 - Screen goes black in a very large meeting due to timeout.

  • CSCvz96005 - Webex Edge for devices linked devices don’t show the request to unmute notification when requested to unmute.

  • CSCvz76408 - Device ends up in meeting ending state instead of waiting for others in lobby in a CVI meeting.

  • CSCvy84928 - Camera image is blurred after setting RoomAnalytics PeopleCountOutOfCall to Off.

  • CSCvy28892 - Pinned self-view image blocks an on-going presentation.

Issues Resolved in RoomOS 10 November 2021

Release ID: RoomOS 10.9.1.1 fb66b80147e

  • CSCvz92002 - No incoming or outgoing audio on a Desk Pro after activating the device.

  • CSCvy62366 - Devices can’t manually configure a Wi-Fi profile when selecting TLS as Authentication Method.

  • CSCvz32363 - Display connected to HDMI output 2 of a codec doesn’t wake up from standby when standby is deactivated from codec and CEC is set to On.

  • CSCvy26553 - Codec Pro shows an incorrect time for the latest software upgrade on the local web interface.

Issues Resolved in RoomOS 9 October 2021

Release ID: RoomOS 9.15.8.10 abd81f8e02c

  • CSCvy22126 - User role “User” shouldn’t have access to change network settings.

  • CSCvz42830 - Codec’s user interface shows "Upgrading Peripheral" for P60 camera even though there is no upgrade happening.

  • CSCvy93953 - Joining a Webex Event as a panelist fails for Webex Edge for Devices linked devices even though Webex Optimized Experience is enabled.

  • CSCvz48985 - Hyphen and underscore characters are shown as their ASCII decimal values when a touch controller is set to use Japanese.

Issues Resolved in RoomOS 10 October 2021

Release ID: RoomOS 10.8.1.7 e60514b8abc

  • CSCvz74187 - Last upgraded date and time on the device’s local web interface can be misleading.

  • CSCvz44771 - Webex Edge for Devices linked devices unable to send metrics to Control Hub when using Webex Optimized Experience.

  • CSCvy22126 - User role “User” shouldn’t have access to change network settings.

  • CSCvz53702 - Unable to hide Self-view on Webex Boards paired with Touch10 when calling to CVI for Microsoft Teams.

  • CSCvz42830 - Codec’s user interface shows "Upgrading Peripheral" for P60 camera even though there is no upgrade happening.

  • CSCvz45112 - Can’t log in to a Codec Pro device with SSH or from local web interface after LoginRequired is set to off.

  • CSCvy93953 - Joining a Webex Event as a panelist fails for Webex Edge for Devices linked devices even though Webex Optimized Experience is enabled.

  • CSCvz48985 - Hyphen and underscore characters are shown as their ASCII decimal values when a touch controller is set to use Japanese.

Issues Resolved in RoomOS 9 September 2021

Release ID: RoomOS 9.15.7.5 7fdec901caa

  • CSCvy44488 - Local web interface doesn’t provide the meeting room PIN flow when a meeting is in the HostPinOrGuestPin state.

Issues Resolved in RoomOS 10 September 2021

Release ID: RoomOS 10.7.1.2 05b751884cf

  • CSCvy06795 - Facility Service option is visible during an active Webex call on Webex Edge for Devices linked device with Webex Optimized Experience enabled.

  • CSCvy44488 - Local web interface doesn’t provide the meeting room PIN flow when a meeting is in the HostPinOrGuestPin state.

  • CSCvz03444 - Configuration link is broken for enabling Web Engine in UI Extensions Editor.

  • CSCvz09391 - Facility Button is missing on touch controller connected to Unified CM registered Webex Edge for Devices linked devices with cloud managed software upgrade enabled.

  • CSCvz10060 - Desk Pro isn’t able to get DHCP address.

  • CSCvz46931 - Room Navigator enabled for Room Booking shows "Room available" until the time of second booking of the day instead of the first booking.

Issues Resolved in RoomOS 10 August 2021

Release ID: RoomOS 10.6.1.1 20a28080ecd

  • CSCvx38758 - Wi-Fi with 802.1x is disconnecting after reauthorization.

  • CSCvy53227 - Spelling error on the Find page drop-down menu on the local web interface of Desk Pro.

  • CSCvy75020 - Device fails to connect to an existing WPA2 802.1X EAP-TLS network.

  • CSCvy91287 - Codec Pro crashes by SIGSEGV in FsmMain 15 minutes into a call.

  • CSCvy98861 - Device attempts to connect to Wi-Fi despite having an Ethernet connection.

  • CSCvy40811 - Wide space is observed between Favorites and Name/Number rows in Contacts menu.

  • CSCvy89527 - TMS triggers an InternalXapiUsage diagnostics message.

Issues Resolved in RoomOS 10 May 2021

Release ID: RoomOS 10.4.1.1 85ff0a04877

  • CSCvw48865 - Touch 10 is unresponsive after closing a setting that has been locked.

  • CSCvw80881 - Able to save a contact without entering a number in contact method while editing the contact on local web interface.

  • CSCvx25405 - Touch 10 is unresponsive after tapping “More Meetings” button.

  • CSCvx52177 - Webex Meetings clients with video muted don’t show up on filmstrip when Prominent view is enabled on Desk Pro.

  • CSCvx66341 - When video is stopped when self-view is on in a call, self-view appears in full screen.

  • CSCvx61988 - Custom icons aren’t restored from backup bundle.

  • CSCvx68241 - Webex Edge for Devices linked device with cloud configuration write enabled applies old Unified CM customizations.

  • CSCvx68427 - A vulnerability in the devices API.

  • CSCvx85788 - Kernel panic when connecting two ASUS VP28U monitors to the device’s HDMI outputs.

  • CSCvx98895 - When a device is registered to personal mode without a display name from Control Hub, the device doesn’t register.

  • CSCvy06936 - Local web interface returns a 500 error when logging in with LDAP.

  • CSCvx52574 - Room USB screen doesn’t show the home screen when content source is in standby.

Issues Resolved in RoomOS 9 April 2021

Release ID: RoomOS 9.15.3.13 e8923dc6f18

  • This release contains a critical security fix.

Issues Resolved in RoomOS 10 April 2021

Release ID: RoomOS 10.3.1.2 a911d5664c8

  • This release contains a critical security fix.

Issues Resolved in RoomOS 9 April 2021

Release ID: RoomOS 9.15.3.11 817ba45c1b2

  • CSCvx74510 - Fails to create a certificate due to too long system unit or domain name.

Issues Resolved in RoomOS 9 March 2021

Release ID: RoomOS 9.15.2.12 c379560982f

  • CSCvw92800 – Device crashes in a call with SIGABRT(6) in FSMMedia with Assertion videoDataOffset failure.

  • CSCvw87941 - Having a backslash character (\) in a SIP display name causes call to fail.

  • CSCvw94531 – Webex device crashes when a call made to a Sony device is disconnected.

  • CSCvx09177 – Can’t enter “0” as the first digit for a host pin from a device’s local web interface.

  • CSCvx17559 - Wireless share from Webex app is transcoded on SX, DX, and MX series.

  • CSCvx24414 – Main video stream disappears when sharing is started in call on SX80, MX700, and MX800.

  • CSCvx53626 - Rate limiting during a delta event desync resolution caused a call to drop.

Issues Resolved in RoomOS 10 March 2021

Release ID: RoomOS 10.2.1.3 886f017f09c

  • CSCvw92800 - Device crashes in a call with SIGABRT(6) in FSMMedia with Assertion videoDataOffset failure.

  • CSCvw49033 - Change in user roles is not updated on the local web interface of a Room Kit Pro.

  • CSCvw87941 - Having a backslash character (\) in a SIP display name causes call to fail.

  • CSCvw94531 - Webex device crashes when a call made to a Sony device is disconnected.

  • CSCvw98774 - Can’t disable Do Not Disturb on a Desk Pro when the camera and microphone of the device are in use by a USB connected computer.

  • CSCvx09177 - Can’t enter "0" as the first digit for a host pin from a device’s local web interface.

  • CSCvx10253 - "Exit" string is not localized to Japanese on Floating Toolbar on Desk Pro.

  • CSCvx13698 - Toggle to allow to display PII in logs.

  • CSCvx27961 - No incoming video when calling in to a Webex meeting.

  • CSCvx53626 - Rate limiting during a delta event desync resolution caused a call to drop.

Issues Resolved in RoomOS 9 February 2021

Release ID: RoomOS 9.15.1.11 9c47f567d66

  • CSCvw60357 - Share source keeps spinning on Touch 10 when trying to Share and Preview from a single input port connected to a video switcher.

  • CSCvw99060 - Can’t enter a Microsoft Teams call with WebRTC.

Issues Resolved in RoomOS 10 February 2021

Release ID: RoomOS 10.1.1.2 bd0d2b72f94

  • CSCvw58387 - Delete option is available on local web interface after deleting the uploaded custom branding image on Webex Room Kit.

  • CSCvw77100 - Selfview on Webex Board 55 can’t be turned off.

  • CSCvw99060 - Can’t enter a Microsoft Teams call with WebRTC.

Issues Resolved in RoomOS 9 January 2021

Release ID: RoomOS 9.15.0.8 b47fa2eaf80

  • CSCvw21387 - Touch detection on Desk Pro is reversed for right-to-left languages during touch forwarding.

  • CSCvw22208 - Sharing started indicator doesn’t stop after a call has been ended in calls where sharing is disabled.

  • CSCvw57121 - Asia/Riyadh time zone is not reflected in Webapps.

Issues Resolved in RoomOS 10 January 2021

Release ID: RoomOS 10.0.1.2 e54a985715f

  • CSCvs42919 - Keyboard "Enter" key not highlighted on Ethernet settings page on Room Kit Plus.

  • CSCvv85303 - Whiteboard PDF file shared to email from a Desk Pro shows the source as Webex Board instead of Desk Pro.

  • CSCvv88504 - Device doesn’t get a new IP address after swapping wireless networks.

  • CSCvw21387 - Touch detection on Desk Pro is reversed for right-to-left languages during touch forwarding.

  • CSCvw22208 - Sharing started indicator doesn’t stop after a call has been ended in calls where sharing is disabled.

  • CSCvw51659 - Device linked with Webex Edge for Devices is not ignoring TMS bookings when Hybrid Calendar is enabled.

  • CSCvw57121 - Asia/Riyadh time zone is not reflected in Webapps.

Issues Resolved in RoomOS December Drop 1

Release ID: Room OS 2020-11-27 d43c34aee86

  • CSCvw13852 - On the local web interface, header in configuration section is not displaying as expected.

  • CSCvw26534 - Room and Desk series devices are unable to download PAC files when HTTP proxy is configured to use PACUrl.

  • CSCvw35649 - Korean input is not available on all DX80 devices.

Issues Resolved in RoomOS November Drop 1

Release ID: Room OS 2020-11-11 40a133064c6

  • CSCvs50230 - The diagnostics string «Receive Jitter» appears in Japanese on a Touch 10 connected to a Room Kit Pro when UI language is changed to Japanese during a Webex Meeting.

  • CSCvu15965 - Evaluation of software for Bluetooth Impersonation Attacks (BIAS) for BR/EDR Implementers.

  • CSCvv99058 - Low microphone audio level from Room Kit Mini.

  • CSCvv76217 - Far-end video is not displayed on screen in a call.

  • CSCvv66985 - No audio through AirPods if the AirPods are connected to a Desk Pro after a call is establish.

  • CSCvv70182 - Horizontal line seen towards the bottom part of the screen with Codec Pro and Quadcam.

  • CSCvv95307 - In-room buttons disappeared from the UI.

  • CSCvv70636 - DNS entries can’t be deleted from on-screen UI.

  • CSCvv79894 - No incoming audio in a Microsoft Teams meeting.

  • CSCvv78148 - Share start button is visible in-call when UI visibility is set to 'Hidden'.

  • CSCvw10298 - Audio connector output level applied twice.

  • CSCvw25140 - Codec crashes when the UTF-8 character names in xConfiguration Video Input Connector N Name is longer than 16 bytes.

Issues Resolved in RoomOS October Drop 1

Release ID: Room OS 2020-10-26 d97b604b745

  • CSCvw23792 - Touch 10 controllers go to maintenance mode when moving from Daylight Savings Time to Standard Time.

Issues Resolved in RoomOS October Drop 1

Release ID: RoomOS 2020-10-05 c1b06c8ee79

  • CSCvv04467 - PIPs without video blink when there are layout changes in a meeting.

  • CSCvt73728 - «No screen detected on video output configured for OSD» notification displays in English regardless of user interface language setting.

  • CSCvv61586 - Desk Pro crashed with peripheral-upgrade.

  • CSCvu94080 - Setting logging mode to Off results in diagnostics message “Platform Health Error - Hardware and operating system status. Check references.»

  • CSCvu98384 - SX20, MX200 G2, and MX300 G2 have poor video quality and video artifacts displayed.

  • CSCvv28445 - Layout selector is not visible for Zoom conferences.

  • CSCvv50640 - User interface language defaults to English after software upgrade.

  • CSCvv95307 - In-room buttons disappeared from the user interface after a call but stay present on UI extension editor.

  • CSCvv79894 - No incoming audio in Microsoft Teams meetings.

Issues Resolved in RoomOS September Drop 1

Release ID: RoomOS 2020-08-31 a4fd41aa839

  • CSCvu51454 – Local web interface crashes when using certain search arguments.

  • CSCvv49750 - Desk Pro may shut down due to perceived bad sensor.

  • CSCvu99186 - Wireless Guest share PIN not shown when "xConfiguration UserInterface Diagnostics Notifications" is set to Hidden.

  • CSCvv14323 - Adding a new certificate results in error when time zone is set to other than GMT.

  • CSCvv17903 - Unable to Join Webex Event as panelist from local web interface.

  • CSCvv29093 - Device is unable to connect to Webex due to failure to locate proxy. Devices can’t access a PAC file that is redirected from WPAD.

Issues Resolved in RoomOS August Drop 1

Release ID: RoomOS 2020-08-06 118dbf07142

  • CSCvu33369 - Device crashes intermittently with SIGABRT when posting metrics.

Issues Resolved in RoomOS May Drop 1

Release ID: RoomOS 2020-05-06 cf2befca38d

  • CSCvt36123 - Strict Transport Security (HSTS) is not visible in the response header.

  • CSCvt54244 - FIPS Mode disabled when upgrading.

Issues Resolved in RoomOS April Drop 1

Release ID: RoomOS 2020-04-06 dbcdd81ba03

No customer found issues resolved.

Issues Resolved in RoomOS March Drop 2

Release ID: RoomOS 2020-03-20 8a845789ad6

No customer found issues resolved.

Issues Resolved in RoomOS March Drop 1

Release ID: RoomOS 2020-02-24 4fe8516fb6e

No customer found issues resolved.

Issues Resolved in RoomOS February Drop 1

Release ID: RoomOS 2020-01-31 85237a267b4

  • CSCvs41783 - Codec Pro has a beeping sound in standby mode when connected to Cisco Explorer 4642HD and HDCP is enabled.

  • CSCvs44975 - Serial port Baud rate for Cisco Webex Codec Pro isn’t configurable.

  • CSCvs53561 - First call on Webex Room 70 G2 after upgrade is missing audio and left display is black.

  • CSCvs61517 - Room Kit Mini used as a webcam for a Windows laptop results in no video feed.

Issues Resolved in RoomOS January Drop 1

Release ID: RoomOS 2020-01-10 cdf8762390f

  • CSCvs43525 - Device crashes during calls due to performance issues.

  • CSCvs41898 - 'Cancel' option isn’t available after calling someone from a Room Series device.

Issues Resolved in RoomOS December Drop 2

Release ID: RoomOS 2019-12-16 285a7f8edd1

  • CSCvs11273 - Devices crash with error: "Fatal: No buffer available for message of size x"

  • CSCvr51008 - Touch 10 stage view isn’t properly updated after adding to call while a wireless share is started.

  • CSCvr72860 - Executing a command in Developer API on local web interface doesn't work.

  • CSCvr97886 - Clicking the Auto refresh button on Call Control page on the local web interface can generate multiple requests. The auto refresh can’t be disabled in this state by clicking the auto refresh button.

  • CSCvs17682 - TRC6 shortcut key sequences should be disabled.

  • CSCvs38514 - SNMP configuration migration is broken.

Issues Resolved in RoomOS December Drop 1

Release ID: RoomOS 2019-11-25 d77823b4a64

  • CSCvr36585 - MX700, MX800, and SX80 crash with "Got null pointer deference".

  • CSCvs11273 - Devices crash with error: "Fatal: No buffer available for message of size x".

  • CSCvq92198 - Custom wallpaper doesn’t update if a Room Kit or Room Kit Mini is in standby.

  • CSCvr22560 - When enabling 802.x authentication with an uploaded certificate, the authentication doesn't work unless the registered device’s name is manually added.

  • CSCvr53710 - Touch 10 and Control Hub displays: "Unable to verify the ultrasound signal which enables pairing with phones and laptops." even though connecting with ultrasound works.

  • CSCvs26569 - DTMF delay of 15-20 seconds when entering a conference or voice mail code out of Australian region.

  • In Companion Mode, timeouts for devices returning to half-wake and standby mode may not follow device configurations.

Issues Resolved in RoomOS November Drop 1

Release ID: RoomOS 2019-11-04 464775546f8

  • CSCvr12338 - Facility Service button available on the user interface when the device is in an active call.

  • CSCvr44647 - Entering the sequence *#**1 on the TRC6 remote control disables the use of a remote control.

  • CSCvr45080 - Whiteboard saved with 12hr time format on Webex Board 55 when language set to English and the board is set to 24h time format.

  • CSCvr46703 - In the Macro Editor for Room Kit Plus, "Saving Macro" is still visible after getting error for saving a macro.

  • CSCvr49008 - CDP (Cisco Discovery Protocol) is auto enabled after being disabled.

  • CSCvr69971 - Upcoming meeting not visible on Touch 10 even though the meeting shows up as OBTP when it’s starting.