In this article
Configure abbreviated dials on the phone
Configure abbreviated dials on the phone web page
Make a call using abbreviated dials

Use abbreviated dials on 9800 and 8875 phones (Multiplatform)

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This Help article is for Cisco Desk Phone 9800 Series and Cisco Video Phone 8875 registered to BroadWorks or Webex Calling. Use abbreviated dials on your phone to quickly and easily reach frequently dialed numbers by a single numeric key.

Configure abbreviated dials on the phone

You can add an abbreviated dial by manually entering the name and number or by selecting a contact from Contacts. Numeric keys 2 through 9 can be assigned to abbreviated dials.

Before you begin

Abbreviated dials have been added to your phone.

1

Go to Settings > Abbreviated dials.

2

Select a numeric key (2-9) to assign an abbreviated dial.

3

You can either input the Name and Number directly or use the Add from contacts option. Depending on your phone model, perform the corresponding steps:

  • phone model: 9811, 9841, 9851, and 9861

    1. Press Option > Add from contacts > Select.

    2. Choose the contact and press Details.

    3. Select the number and press Save.

  • phone model: 9871 and 8875

    1. Tap Add from contacts.

    2. Choose the contact and the number, then save the change.

4

(Optional) To edit or remove an existing abbreviated dial, select the abbreviated dial entry you want to update, then edit or remove the name and number directly, and save the changes.

Configure abbreviated dials on the phone web page

To configure abbreviated dials on the phone web page, do the followings:

Before you begin

You can hide or show the Abbreviated dials by selecting Voice > Phone > Menu customization on the web page.

1

Access the phone web page.

2

Select Voice > User > Abbreviated Dial.

3

Enter the name and number for the abbreviated dial entry.

4

Click Submit All Changes.

Make a call using abbreviated dials

To make a call using abbreviated dials, do the followings:

Before you begin

Abbreviated dial entries are configured on your phone.

1

Enter the abbreviated dial index.

2

Press Call or tap the call button.

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