Turn on AI Assistant integrations for JIRA

1. Sign in to Control Hub.
2. Go to Management > Organization Settings > Cisco AI Assistant & AI features > Customize AI Assistant & AI features.
3. In the AI Assistant integrations section, click Set up.

   If you've already set up integrations with one or more third-party tools, the button shows as Manage.

4. In the Third party tools section, click Jira.
5. Under Choose your organization's service type to apply the Jira integration, check the box next to Cloud.
6. Click Apply.
7. To enable JIRA workflow automation for the organization, scroll down to the AI Assistant workflow automations section, then turn on Jira.
8. Click Save.

Enable JIRA workflow automation for individual users

1. Complete steps 1—6 above, then go to Management > Users and select a user.
2. Select the General tab, then scroll down to AI Assistant workflow automations.
3. Turn on Jira.
4. Click Save.

Once users authorize access, they can do the following by selecting the meeting in the Meeting recaps tab:

• Create a ticket—For example, from the action item "Jane will create a Jira ticket to fix the color of the Save button", a Jira ticket is created.
• Update a ticket—For example, from the action item "John will update the description of the Jira ticket for fixing the save button color", Jira ticket fields are updated.
• Clone a ticket—Clones the ticket and modify it with provided context.
• Create a similar ticket—Copies all required fields to a new ticket and modifies it with provided context.