Use this article to determine the supported browsers, operating systems, email application versions, and virtual machine environments supported by Webex Meetings desktop app and Productivity Tools.
The Webex Meetings desktop app only supports WBS33.6 sites and later.
|
Webex Meetings Desktop App |
Webex Site Version |
|---|---|
|
WBS33.6 |
WBS33.6 to WBS39.5 |
|
WBS39.5 |
WBS33.6 to WBS39.7.x |
|
WBS39.7.x |
WBS33.6 to WBS39.7.x |
|
WBS39.8 to Latest |
WBS33.6 to Latest |
Windows OS Support
|
Webex Meetings Desktop Application |
Windows 7 |
Windows 8 |
Windows 8.1 |
Windows 10 |
|---|---|---|---|---|
|
WBS39.5 |
Yes |
Yes |
Yes |
Yes |
|
WBS39.10 and later |
Yes |
Yes |
Yes |
Yes |
Mac OS Support
|
Webex Meetings Desktop App |
Mac OS 10.12 |
Mac OS 10.13 |
Mac OS 10.14 |
Mac OS 10.15 |
|---|---|---|---|---|
|
WBS39.5 |
Yes |
Yes |
Yes |
Yes (WBS39.5.13 and above, WBS39.6.x not included) |
|
WBS39.7 |
Yes |
Yes |
Yes |
Yes (WBS39.7.7 and above) |
|
WBS39.10 and Later |
Yes |
Yes |
Yes |
Yes |
Cisco Productivity Tools Support
Microsoft Outlook Support (Windows)
|
Microsoft Outlook Version/ Microsoft Exchange Server Version |
Windows 7 SP1 |
Windows 8 |
Windows 8.1 |
Windows 10 |
|---|---|---|---|---|
|
Microsoft Outlook 2013 and later / Microsoft Exchange 2013 (Includes Office 365 hosted) |
Yes |
Yes |
Yes |
Yes |
|
Microsoft Outlook 2013 and later / Microsoft Exchange 2010 SP3 (Includes Office 365 hosted) |
Yes |
Yes |
Yes |
Yes |
|
Microsoft Outlook 2013 and latest / Microsoft Exchange 2016 (Includes Office 365 hosted) |
Yes |
Yes |
Yes |
Yes |
|
Microsoft Outlook 2016 / Microsoft Exchange 2010 SP3 (Includes Office 365 hosted) |
Yes |
Yes |
Yes |
Yes |
|
Microsoft Outlook 2016 / Microsoft Exchange 2013 (Includes Office 365 hosted) |
Yes |
Yes |
Yes |
Yes |
|
Microsoft Outlook 2016/ Microsoft Exchange 2016 (Includes Office 365 hosted) |
Yes |
Yes |
Yes |
Yes |
|
Microsoft Outlook 2019/ Microsoft Exchange 2019 (Includes Office 365 hosted) |
Yes |
Yes |
Yes |
Yes |
Single Sign-On Browser Support (Windows)
| Microsoft Internet Explorer Version | Windows 7 | Windows 8 | Windows 8.1 |
Windows 10 |
|---|---|---|---|---|
|
Microsoft Internet Explorer 11.0 |
Yes |
Yes |
Yes |
Yes |
Single Sign-On Browser Support (Mac)
|
Safari Version |
Mac OS 10.11 |
Mac OS 10.12 |
Mac OS 10.13 |
Mac OS 10.14 |
Mac OS 10.15 |
|---|---|---|---|---|---|
|
Safari 9.x latest |
Yes |
Yes |
Yes |
Yes |
Yes |
|
Safari 10.x latest |
No |
Yes |
Yes |
Yes |
Yes |
|
Safari 11.x latest |
No |
No |
Yes |
Yes |
Yes |
|
Safari 12.x latest |
No |
No |
No |
Yes |
Yes |
|
Safari 13.x latest |
No |
No |
No |
No |
Yes |
Active Directory Federation Services 2.0 Single Sign-On Support (Mac)
|
Safari Version |
Mac OS 10.11 |
Mac OS 10.12 |
Mac OS 10.13 |
Mac OS 10.14 |
Mac OS 10.15 |
|---|---|---|---|---|---|
|
Safari 9.x latest |
Yes |
Yes |
Yes |
Yes |
Yes |
|
Safari 10.x latest |
No |
Yes |
Yes |
Yes |
Yes |
|
Safari 11.x latest |
No |
No |
Yes |
Yes |
Yes |
|
Safari 12.x latest |
No |
No |
No |
Yes |
Yes |
|
Safari 13.x latest |
No |
No |
No |
No |
Yes |
Citrix Support
|
Citrix Version |
Integration to Microsoft Outlook 2013 and 2016 |
|---|---|
|
Citrix XenApp Share 7.6 |
Yes (WBS31.8 and higher) |
|
Citrix XenApp Share 7.12 |
Yes (WBS33.x and higher) |
|
Citrix XenDesktop 5.6, 7.6 |
Yes |