Webex App | In-Call summaries with Cisco AI Assistant

Before you begin

Open Webex and sign in.

1	First, start your call.
2	Go to the call controls, and click AI Assistant . During the call, click AI Assistant again to hide, or unhide, the AI Assistant panel.
3	In the Cisco AI Assistant panel, select from: Catch me up—quick overall summary of the call so far. Summarize—summary from the start of the call. What are the action items—summary of action items mentioned in the call. Stop summary—cancel an AI Assistant reply. The Unified Ask AI Assistant is integrated throughout Webex. You can search for content across Messaging, Meetings, and Calling from anywhere in the app, whether you are navigating your tabs, currently in a meeting, or on a call. You can also retrieve and generate answers from whatever knowledge source you've selected in the AI panel. Answers come with highlighted citation links that you can click to go directly to the source, so you can quickly get to specific content for more information. After your call, you'll receive a notification when your call summary is available in the app. Click Calling, then go to All to access your call summary, transcript, and action items directly from your call history. In your call history, any calls that have used AI Assistant are clearly marked with an indicator showing if they include a Summary , Transcript , or both.

Before you begin

Open Webex and sign in.

1	When you start or answer a call, tap AI Assistant in the call controls. Summarization and transcription start immediately, you’ll see a private visual notification, while everyone else on the call hears an audio notification. During a call tap Close or swipe down, to close the AI panel.
2	In the Cisco AI Assistant panel, you can select from: Catch me up—quick overall summary of the call so far. Summarize—get a summary from the start of the call. What are the action items—summary of action items mentioned in the call. Stop summary—cancel an AI Assistant reply. The Unified Ask AI Assistant is integrated throughout Webex. You can search for content across Messaging, Meetings, and Calling from anywhere in the app, including while you're on a call. Answers include highlighted citation links that you can tap to go directly to the source for more information.
3	After the call, tap Calling, go to All, and open the call details to access the summary from your call history. In your call history, any calls that used AI Assistant are marked with an indicator to show if they include a Summary.

AI Assistant call summaries are supported in the following languages:

AI Assistant uses the spoken language selected by the person who initiated the call, when generating the call summary, transcript, and action items.

Cisco AI Assistant