Overview

Webex Calling can reduce operational costs and improve productivity by helping you migrate critical business communications to the cloud. When combined with other Webex apps and devices, it is the heart of a complete enterprise cloud calling and collaboration experience. Cisco supports on-premises, in the cloud, and mixed model deployments to keep our customers connected and productive from anywhere; even during disruptive market events.

Webex Calling now includes a dedicated cloud instance option based on the Cisco Unified Communications Manager architecture. Dedicated Instance is integrated into Webex Calling and takes advantage of Webex platform services, bringing cloud innovation and an enhanced experience to customers who need to support older Cisco endpoints, local survivability solutions, or existing integrations part of critical business work flows.

The Dedicated Instance add-on for Webex Calling includes:

  • Cisco Unified Communications Manager (CUCM)

  • Cisco Unified IM and Presence (IM&P)

  • Cisco Unified Unity Connection (CUCxn)

  • Cisco Expressway (EXP)

  • Cisco Emergency Responder (Only AMER)