What is the Turn Around Time for CCA-SP Portal Provisioning Requests?
What is the turn around time for CCA-SP Portal provisioning requests?
What is the turn around time to add,duplicate or configure telephony domains for the CCA-SP Portal?
What is the turn around time to modify a UI display label in the CCA-SP Portal?
What is the turn around time to add/modify/remove the Display Number or Access Number in the CCA-SP Portal?
What is the turn around time to add/modify/remove a callback group in the CCA-SP Portal?
Updated turn around time for CCA-SP Portal:
| SRD NO | Partner Request | CCA-SP 4.0 Turn Around TIme |
| 1 | Modify UI display label only | 1 Day |
| 3 | Display Number/Access Number - Add/Modify/Remove | 2 Days |
| 5 | Callback Group - Add/Modify/Remove - (Based on Standard Change) | 1 Day |
| 6 | Duplicate/New Telephony Domain | 1 Day |
| 7 | New Telephony config (New TD/CB) | 2 Days |
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