Cisco Webex Meetings Integration to Workplace by Facebook Support Delineation

Cisco Webex Meetings integration to Workplace by Facebook support delineation

What does Webex support for Cisco Webex Meetings integration to Workplace by Facebook?

Whom do I contact for an issue with the Cisco Webex Meetings integration to Workplace by Facebook?

Note: Workplace by Facebook is moving from facebook.com to workplace.com on March 25, 2019. The URL to access Workplace will change from company.facebook.com to company.workplace.com. Users going to the old URL will be redirected to the new URL for the forseeable future.

This article outlines the support provided by Cisco or a Partner for the Cisco Webex Meetings integration to Workplace by Facebook.

Support delineation:

Contact Webex support for

Contact Workplace by Facebook support for

Webex usability / how-to / questions
Webex integration to Workplace by Facebook usability / how-to / questions
Webex integration to Workplace by Facebook connection issue
Webex integration to Workplace by Facebook error when adding or using the app
Unable to start or join a Webex meeting
Webex in-meeting issues

Contact Webex support by following the steps outlined in: WBX162 - How Do I Contact Webex Customer Services or Technical Support?

Workplace by Facebook login/authentication issues
Workplace by Facebook application connection issues
Workplace by Facebook usability questions

Contact Workplace by Facebook using one of the methods outlined in: https://www.workplace.com/help/work/1758078247807059