Note: This article applies to WBS 33.1 and earlier. In WBS 33.2 and later, Productivity Tools is replaced by the Cisco Webex Meetings Desktop App.  For more info, see:  Cisco Webex Meetings Desktop App

Previously, Productivity Tools trace data was only available in the All tab, which made it hard to locate Productivity Tools specific issues.

The latest version of the Webex Tracer now has an option to view PT specific data.



A new tab “PT (pid:all) – Capture” displays. Click into the tab to view PT specific trace data:

Important: The latest Webex Tracer is required. Latest version is on CHP and can be downloaded directly here:

• https://collaborationhelp.cisco.com/article/en-us/WBX000026383