What is the Webex Document Loader?

The Webex Document Loader (WDL) is a printer driver in the Webex app that helps import and display files like Microsoft Word and PDFs.


The Webex Document Loader is used for:

  • The WDL is a printer driver installed with the Webex app and is used to import document files such as MS Word and PDF when using the option Share > File > Upload and open a file. Click Next.
  • Remote printing (Support Center, Access Anywhere, and Remote Access only)

The WDL is not used for sharing:
  • PowerPoint files
  • Any file shared through the Share Application or Share My Screen options (these options use the original application to open and display the file)

To install or uninstaller the Webex Document Loader, see the following:

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