Unable to Schedule Meetings after Upgrading to a Paid Plan

Unable to schedule meetings after upgrading to a paid plan.

The record button is missing after upgrading to a paid plan.

Error: Your account does not include host privileges for this service.  

Cannot access the account after upgrading to a paid plan.


Assign PRO Meeting privilege from the admin page:

  1. From the customer view in https://admin.webex.com,
  2. Go to Users, and select the user you want to enable the feature for.
  3. Select Meetings from the tab.
  4. Select your site name.
User-added image
  1. Select the Webex site for the user's Personal Room.
  2. Under Webex Meetings, check the box for Pro Meeting.
User-added image
  1. Click Save.

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